For more than a decade, Talisma has been a global provider of dynamic customer relationship management (CRM) products and services to recognized leaders in finance, banking, education, technology, telecommunications, and other industries. From the automation of sales and marketing, to customer portals and support, helpdesk and analytics, the company’s offerings help organizations integrate multiple channels of communication and build successful, long-term relationships with customers and constituents.
Talisma’s philosophy is grounded on the principle that no two industries—and no two clients—are exactly alike. In contrast to “one size fits all CRM,” this understanding ensures that Talisma’s CRM products are robust, flexible, configurable, and more extensible, to address the diverse and sophisticated needs of clients both large and small.
Unique to the CRM industry, Talisma also provides a full range of options for the software’s deployment. Customers may choose an on-premise installation of their software, a managed hosting model, or Software as a Service (SaaS). This permits clients the flexibility to adjust their staffing and financial strategies over time, in terms of who manages their CRM software and how and where it is managed.
Additionally, Talisma’s associates possess deep expertise in the design and deployment of CRM systems for a variety of industries, to help clients leverage CRM more rapidly, to achieve greater competitive advantage. Support is available 24/7 year-round, so that clients can get assistance on demand.
Operating in Bangalore, India, Talisma became part of the Campus Management Corp. technology ecosystem in 2008. Talisma’s capacities and capabilities now include associates, partners, and offices in Boca Raton, Florida, U.K., Portugal, and Japan.