In The Spotlight
Artificial intelligence (AI) represents a once-in-a-lifetime change management opportunity that might decide who wins and losses across every industry. As the AI era takes shape through digital transformation initiatives, executives and employees alike are contemplating how it affects employment and the skills needed to stay ahead. This is where AI upskilling and reskilling come into play.
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How executives and employees view the era of AI
An IBM Institute for Business Value report found that more than 60% of executives say that generative AI will disrupt how their organization designs customer and employee experiences. Employees need to change to meet those needs. Many are turning to AI upskilling, the act of preparing the workforce with skills and education to empower them to use AI to do their jobs.