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This thread discusses the Content article: ISA: IBM's Latest Best-Kept Secret Welcome to the article discussion section. Remember, article discussions are designed to be specific to the article. Try to avoid hijacking threads or wandering off the beaten path. We've got PLENTY of other forums for that sort of thing! Anyway, I hope you get a chance to download the IBM Support Assistant and try it out; I think it can be a great benefit to people trying to find the information that relates to their needs. Joe