Adapting your business to use artificial intelligence applications isnꞌt a matter of simply adding a new software package. Despite its potential benefits, AI can require significant changes to staff attitudes and corporate culture to be successful.
By John Ghrist
Forward-looking enterprises need to be considering adopting at least some aspects of AI, not because itꞌs in vogue but because your competitors are likely eyeing it if they arenꞌt already using it. Customer-facing services using AI are becoming common, critical business-information analysis apps are at work behind the scenes if not completely up front, and other AI apps are helping employees become more efficient in carrying out routine operations. That’s to say nothing of AI helping organizations find new lines of business, streamlining formerly thought- and labor-intensive procedures, and fundamentally altering business models and corporate culture.