Recover business value from unprofitable downtime.
Written by Bill Hammond
Editor's note: This article introduces the white paper "The Power of Information Availability: What Every Senior Executive Should Know" available free at the MC White Paper Center.
Every business—large or small—faces multiple marketplace challenges. They come from increasing competition and customer churn and from productivity and profitability concerns. Overwhelming, you're being asked to find and deliver new value at every turn. And you expect information and technology to deliver cost-effective value.