Maxava Monitor Mi8: A Master Console for Your Enterprise Servers

System Administration
  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times

Give your personnel a unified overview of all Windows, Linux, and IBM i servers in your enterprise.

How can you continuously keep track of all your system activity when the average enterprise has become a diverse mix of applications and infrastructure spread across various on-site premises and into the cloud? What about keeping an eye on specialty operating systems like the IBM i across all shifts? Admins have to be able to take a vacation at some point, right?!


Fortunately, there's a new solution available that brings simplicity into this complex equation. Maxava, a global leader of business continuity solutions, has released Maxava Monitor Mi8, a cloud-native, real-time monitoring solution for any number of Windows, Linux or IBM i serversregardless of physical location. This new software service is designed to interface with any and every size of business user, managed-service provider, or ISV.

Maxava Monitor Mi8 oversees and intelligently alerts on key facets of the server environments, including systems, applications, and availability. The product's cloud-based architecture provides customers a single visual dashboard (Figure 1) that provides consolidated views of multiple disparate systems across locations, which customers can monitor from a console or mobile device.


Figure 1: The dashboard shows multiple systems from multiple devices.

In addition, Mi8 can provide “Views” customized for different kinds of customers, fulfilling different roles within your organization. It can also keep an eye on customer-specified events, system performance statistics, and numerous other system activities, including a built-in escalation process to help your staff quickly deal with anything unusual.

In short, Maxava Monitor Mi8 offers any size enterprise a single interface for system-event notification and response, high-availability (HA) environment monitoring, message review, system-performance parameters, and top-jobs analysis.

Mountaintop Views from an Experienced Solutions and Services Provider

Maxava, an IBM premier business partner, offers and supervises complex production and cloud environments for business partners and customers across the globe via a combination of services and software delivered via a fixed monthly cost (OPEX). The new Mi8 service is a natural enhancement for any enterprise that wants a modern, well-supported, and regularly enhanced enterprise monitoring solution.

Maxava Monitor Mi8 can also be bundled by managed service providers and ISVs via Maxava’s OEM program designed to enhance a partner’s existing services portfolio. This cloud technology also allows customers to utilize Maxava or one of its partners to monitor systems in the absence of local platform administrators (everyone needs a vacation some time!) This is easily resourced so that an extra set of eyes can be “turned on” in an instant (or for third shift) when needed.

Maxava Monitor Mi8's multilevel event monitoring includes multiple critical system attributes and activities, such as:

  • General system information
  • Subsystem activity
  • Message queues
  • Designated top jobs and their attributes
  • General job queues
  • Output-queues status
  • Network connections
  • Printer writer status
  • Other hardware status
  • Memory pool utilization
  • Auxiliary storage pools
  • DASD
  • And more

The product's event-notification system includes built-in escalation processes to make sure SLAs are met, the capacity to define and execute commands via a browser interface, rules-based notifications, SMS text-based responses to inquiries, and an event console that highlights unacknowledged critical eventsall available via interfaces as varied as PC browsers, tablets, smartphones, and Apple Watches (Figure 2).


Figure 2: Event notification supports interfaces including PC browsers, tablets, smartphones, and Apple Watches.

An Automated Response if Something Does Go Wrong

Maxava Monitor Mi8's monitoring process allows customers to configure the collection of key system information at intervals that suit them best. The data is processed in the cloud by Maxava's systems, which carry out the heavy lifting of analyzing, reviewing, and alerting on the data to minimize Mi8's footprint on customer systems. Most of the time all is well, but if something does go wrong, Mi8 uses its MaxTriage™ and Monitor & Alert Cortex™ functions to help your staff handle anything from blips to catastrophic events.

MaxTriage is a flexible workflow process that lets administrators track and trace events as they are investigated, remediated, and eventually closed internally. It also lets customers contact Maxava directly via the Mi8 interface to report alerted issues if they choose. Maxava can then review the issue and converse with customers via the triage function, as well as assign the degree of urgency each problem may present and to what person each issue is assigned for resolution.

Monitor & Alert Cortex is a rules engine that lets administrators define who is alerted to what kinds of events, under what circumstances, and via whatever notification methods those people prefer. Notification can be provided by browser, email, SMS texts, tweets, mobile-device alerts, or voice-alert calls to mobile phones. What's more, it lets administrators set up distribution and escalation lists that prioritize notifications and advise recipients when potential problems appear, before issues get to critical levels. Monitor & Alert Cortex also returns preapproved commands and responses to the system (e.g., starting a remedial program) in addition to sending alerts. So if a specific job isn't active when it should be, administrators can define the alert to both notify a recipient and start the missing job. The functions can also be set to conform to local maintenance windows or times when a recipient should not be notified.

Mi8's Rules-Based System Streamlines Operations

Maxava Monitor Mi8 has two main user login types, administrative and standard (for regular users). Administrative users can grant standard user profiles access to the Mi8 system and set what deny/read/write privileges each standard user has for Mi8's main functions. All users log in via the website and have multiple view options available to them. Each user can set their preferences as to which default view they access when they log in, along with the ability to configure additional features such as whether or not they receive audible alerts. The information shown in the main views is driven by the rules each customer chooses to define. These are basically what each customer wishes to monitor and which events they wish to receive alerts about. Admin users or standard users, given the proper authorization, can define what rules are processed and what notifications should be associated with each rule. The same “View” information is provided regardless of the user's interface device of choice (although the Apple Watch provides a cut-down notification view).

Customers define rules about what is to be monitored, what is considered a “Critical Event,” and what is considered a “Top Job.” Top Job definitions, for example, let administrators define what job attributes are important (e.g., amount of CPU in use, disk IO, CPU time, page faults, etc.) and how many top jobs are to be monitored. Users can configure rules for various attributes (e.g., CPU, memory, DASD, batch jobs, interactive jobs, object existence, and system hardware statuses). A rule can say, for example, that if I receive a certain message on a particular queue within a designated timeframe and with a certain second-level text, alert me. Or alert me if that job ends abnormally or if it ends too soon. There are also defaults for common types of rules, and a “template store” that lets users save their rules to roll out to new systems without having to re-enter them from scratch.

There is also comprehensive high-availability (HA) environment rule-monitoring for various HA products. The in-depth HA rules let users monitor their HA environment in detail, as well as initiate and monitor role-swap processes as needed. Most customers can initiate and then simply see that a system has successfully swapped and that the appropriate messages have been logged.

Authorized users can also designate when a rule is active or when it is to be ignored, for example as for a backup window, when customers don’t need to be notified of a subsystem being inactive. Rules can also define an ad hoc “sleep” process when unplanned or out of the ordinary circumstances have occurred and customers don’t want to be alerted.

Because all user access is controlled via login and password, Maxava Monitor Mi8 data is safeguarded from access by unauthorized users. The monitor job running on a customer system gathers required information at the configured times and passes it to the cloud server. Maxava doesn't store historical data on the actual system itself, and when the company packages the data for reporting to users, the data is encrypted and sent via a secure SSL connection. In cases where messages are being sent by SMS text, the messages are sent to only authorized phones. In addition to the other encryption techniques, the messages are also protected by individual user PINs, and any programs or commands ordered to be run by a remote request must be pre-approved to run on the actual server itself. So there are multiple layers of security, which are utilized in such a way that it is straightforward to maintain.

Ease of Use and Scalability Are Key

Maxava Monitor Mi8 is designed with ease of use in mind. The various “Views” are easily accessible, and additional information is available via selection of an item on a screen itself or selection of an edit function for the item, to then show detailed information. Mi8 can be configured to allow multiple user access to the monitoring and alert views. If an issue is alerted, users can drill down or expand information for the alert in question.

The product is completely scalable. As a customer’s requirements grow, Maxava Monitor Mi8 can be rolled out to additional servers and be up and running quickly.


If you’re looking for a way to give your personnel a unified overview of all Windows, Linux, and IBM i servers in your enterprise that is easy, scalable, and flexible, try Maxava’s introductory no-obligation, no-setup-costs, free 90-day product trial here.

John Ghrist

John Ghrist has been a journalist, programmer, and systems manager in the computer industry since 1982. He has covered the market for IBM i servers and their predecessor platforms for more than a quarter century and has attended more than 25 COMMON conferences. A former editor-in-chief with Defense Computing and a senior editor with SystemiNEWS, John has written and edited hundreds of articles and blogs for more than a dozen print and electronic publications. You can reach him at



Support MC Press Online





  • White Paper: Node.js for Enterprise IBM i Modernization

    SB Profound WP 5539

    If your business is thinking about modernizing your legacy IBM i (also known as AS/400 or iSeries) applications, you will want to read this white paper first!

    Download this paper and learn how Node.js can ensure that you:
    - Modernize on-time and budget - no more lengthy, costly, disruptive app rewrites!
    - Retain your IBM i systems of record
    - Find and hire new development talent
    - Integrate new Node.js applications with your existing RPG, Java, .Net, and PHP apps
    - Extend your IBM i capabilties to include Watson API, Cloud, and Internet of Things

    Read Node.js for Enterprise IBM i Modernization Now!


  • Profound Logic Solution Guide

    SB Profound WP 5539More than ever, there is a demand for IT to deliver innovation.
    Your IBM i has been an essential part of your business operations for years. However, your organization may struggle to maintain the current system and implement new projects.
    The thousands of customers we've worked with and surveyed state that expectations regarding the digital footprint and vision of the companyare not aligned with the current IT environment.

    Get your copy of this important guide today!


  • 2022 IBM i Marketplace Survey Results

    Fortra2022 marks the eighth edition of the IBM i Marketplace Survey Results. Each year, Fortra captures data on how businesses use the IBM i platform and the IT and cybersecurity initiatives it supports.

    Over the years, this survey has become a true industry benchmark, revealing to readers the trends that are shaping and driving the market and providing insight into what the future may bring for this technology.

  • Brunswick bowls a perfect 300 with LANSA!

    FortraBrunswick is the leader in bowling products, services, and industry expertise for the development and renovation of new and existing bowling centers and mixed-use recreation facilities across the entertainment industry. However, the lifeblood of Brunswick’s capital equipment business was running on a 15-year-old software application written in Visual Basic 6 (VB6) with a SQL Server back-end. The application was at the end of its life and needed to be replaced.
    With the help of Visual LANSA, they found an easy-to-use, long-term platform that enabled their team to collaborate, innovate, and integrate with existing systems and databases within a single platform.
    Read the case study to learn how they achieved success and increased the speed of development by 30% with Visual LANSA.


  • Progressive Web Apps: Create a Universal Experience Across All Devices

    LANSAProgressive Web Apps allow you to reach anyone, anywhere, and on any device with a single unified codebase. This means that your applications—regardless of browser, device, or platform—instantly become more reliable and consistent. They are the present and future of application development, and more and more businesses are catching on.
    Download this whitepaper and learn:

    • How PWAs support fast application development and streamline DevOps
    • How to give your business a competitive edge using PWAs
    • What makes progressive web apps so versatile, both online and offline



  • The Power of Coding in a Low-Code Solution

    LANSAWhen it comes to creating your business applications, there are hundreds of coding platforms and programming languages to choose from. These options range from very complex traditional programming languages to Low-Code platforms where sometimes no traditional coding experience is needed.
    Download our whitepaper, The Power of Writing Code in a Low-Code Solution, and:

    • Discover the benefits of Low-code's quick application creation
    • Understand the differences in model-based and language-based Low-Code platforms
    • Explore the strengths of LANSA's Low-Code Solution to Low-Code’s biggest drawbacks



  • Why Migrate When You Can Modernize?

    LANSABusiness users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.
    In this white paper, you’ll learn how to think of these issues as opportunities rather than problems. We’ll explore motivations to migrate or modernize, their risks and considerations you should be aware of before embarking on a (migration or modernization) project.
    Lastly, we’ll discuss how modernizing IBM i applications with optimized business workflows, integration with other technologies and new mobile and web user interfaces will enable IT – and the business – to experience time-added value and much more.


  • UPDATED: Developer Kit: Making a Business Case for Modernization and Beyond

    Profound Logic Software, Inc.Having trouble getting management approval for modernization projects? The problem may be you're not speaking enough "business" to them.

    This Developer Kit provides you study-backed data and a ready-to-use business case template to help get your very next development project approved!

  • What to Do When Your AS/400 Talent Retires

    FortraIT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators is small.

    This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn:

    • Why IBM i skills depletion is a top concern
    • How leading organizations are coping
    • Where automation will make the biggest impact


  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using as a pre-built development environment



  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.



  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.



  • Encryption on IBM i Simplified

    SB PowerTech WC GenericDB2 Field Procedures (FieldProcs) were introduced in IBM i 7.1 and have greatly simplified encryption, often without requiring any application changes. Now you can quickly encrypt sensitive data on the IBM i including PII, PCI, PHI data in your physical files and tables.
    Watch this webinar to learn how you can quickly implement encryption on the IBM i. During the webinar, security expert Robin Tatam will show you how to:

    • Use Field Procedures to automate encryption and decryption
    • Restrict and mask field level access by user or group
    • Meet compliance requirements with effective key management and audit trails


  • Lessons Learned from IBM i Cyber Attacks

    SB PowerTech WC GenericDespite the many options IBM has provided to protect your systems and data, many organizations still struggle to apply appropriate security controls.
    In this webinar, you'll get insight into how the criminals accessed these systems, the fallout from these attacks, and how the incidents could have been avoided by following security best practices.

    • Learn which security gaps cyber criminals love most
    • Find out how other IBM i organizations have fallen victim
    • Get the details on policies and processes you can implement to protect your organization, even when staff works from home

    You will learn the steps you can take to avoid the mistakes made in these examples, as well as other inadequate and misconfigured settings that put businesses at risk.



  • The Power of Coding in a Low-Code Solution

    SB PowerTech WC GenericWhen it comes to creating your business applications, there are hundreds of coding platforms and programming languages to choose from. These options range from very complex traditional programming languages to Low-Code platforms where sometimes no traditional coding experience is needed.
    Download our whitepaper, The Power of Writing Code in a Low-Code Solution, and:

    • Discover the benefits of Low-code's quick application creation
    • Understand the differences in model-based and language-based Low-Code platforms
    • Explore the strengths of LANSA's Low-Code Solution to Low-Code’s biggest drawbacks



  • Node Webinar Series Pt. 1: The World of Node.js on IBM i

    SB Profound WC GenericHave you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application.
    Part 1 will teach you what Node.js is, why it's a great option for IBM i shops, and how to take advantage of the ecosystem surrounding Node.
    In addition to background information, our Director of Product Development Scott Klement will demonstrate applications that take advantage of the Node Package Manager (npm).
    Watch Now.

  • The Biggest Mistakes in IBM i Security

    SB Profound WC Generic The Biggest Mistakes in IBM i Security
    Here’s the harsh reality: cybersecurity pros have to get their jobs right every single day, while an attacker only has to succeed once to do incredible damage.
    Whether that’s thousands of exposed records, millions of dollars in fines and legal fees, or diminished share value, it’s easy to judge organizations that fall victim. IBM i enjoys an enviable reputation for security, but no system is impervious to mistakes.
    Join this webinar to learn about the biggest errors made when securing a Power Systems server.
    This knowledge is critical for ensuring integrity of your application data and preventing you from becoming the next Equifax. It’s also essential for complying with all formal regulations, including SOX, PCI, GDPR, and HIPAA
    Watch Now.

  • Comply in 5! Well, actually UNDER 5 minutes!!

    SB CYBRA PPL 5382

    TRY the one package that solves all your document design and printing challenges on all your platforms.

    Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product.

    Request your trial now!

  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    FortraRobot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    FortraRobot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.