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Mining Your HTTP Server Logs for Statistical Gold

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Congratulations! You finally have that Web site up and running and are now getting hundreds, if not thousands, of visitors each day, but is your Web site meeting your business objectives? Do you know who is visiting your site and what they’re looking at or, perhaps more importantly, not looking at? Log files created as byproducts of running the HTTP Server for the AS/400 can answer these questions and more. Let me show you how.

Who, Where, What, Etc.

Log files generated by the HTTP Server can tell you who is visiting your site, where they are coming from, what they are looking at, and much more. Server statistics log access to every Web page, image, or Common Gateway Interface (CGI) program that resides on your site, and you can study access patterns that users take through your site. The logs can tell you what pages people enter your site on, where they came from (e.g., search engines or links from other Web sites), and what page they were on before they left your site. Add to that all the technical statistics, and you have access to tools that can really help your site be the best it can be.

The HTTP Server Extended Log File

With V4R3, IBM introduced the National Center for Supercomputing Applications (NCSA)-compliant “extended” log format. This industry-standard log file format contains data you need to analyze your Web site to discover what is working and what is not. This log file format standard is maintained by the World Wide Web Consortium (www.w3. org/TR/WD-logfile).

Figure 1 shows a single entry from a typical HTTP Server log file. The HTTP Server creates a new log file each day; this is consistent with industry-standard practice found on Apache and other major servers. The 10 fields shown in this report are industry- standard fields captured by all Web servers (on any platform) and can be interpreted and analyzed to present all the previously mentioned types of statistics.

When considering logging and log analysis, you want to decide where to put your logs. The HTTP Server supports storing logs in either a QSYS.LIB DDS database file or a QDLS shared folder or the AS/400 Integrated File System (AS/400 IFS) “root” directory system. I strongly suggest using the AS/400 IFS root directory system. I create a root-level directory called something like WEBSITES to be the common area for all my Web servers


and their resources, and, under WEBSITES, I create a subdirectory for each Web server instance that I run on my machine. Say I call one of the server instances PUBLIC. I would create a PUBLIC subdirectory under WEBSITES and then create a LOGS sub-subdirectory to store all my HTTP Server logs for this server instance. Therefore, my logs would be stored in WEBSITESPUBLICLOGS.

I strongly advise acquiring a commercial log analysis tool to analyze your log files, because using the log by itself limits the business intelligence that you can obtain from it. Log analyzer vendors earn their money by understanding the relationships between records in your log file. If you reviewed the output of a commercial log analyzer, you would be amazed to see the amount of information that it can obtain from these 10-field records. Good log analyzers, however, do more than provide basic services, such as resolving domain names of IP addresses listed in your log. Good log analyzers perform a custom NSLOOKUP (an Internet utility that retrieves information from a Domain Name System [DNS] server about an IP address or a domain name) to obtain additional information about users from the InterNIC. (The InterNIC is the organization that operates and maintains the root name servers storing domain name registration information.) Some log analyzers are free; others vary in price. Some of the very best log analyzers cost less than $300.

If you insist on storing your logs in DDS files, follow the steps under logging in the HTTP Server for AS/400 Webmaster’s Guide V4R3 or the HTTP Server for AS/400 Webmaster’s Guide V4R4. Once you have configured the server and begun logging, you can use any standard programming language or query facility to produce your own reports. Be warned, however, that the value of any report produced with a query facility on the AS/400 is extremely limited.

Reporting Tools

In addition to analyzing the extended log file, IBM offers two additional facilities for monitoring activity on your HTTP Server interactively: the Monitor and Basic Web reporting features. The Monitor facility provides snapshots of basic HTTP Server statistics, whereas the Basic log reporting facility provides an interactive view of the access and error logs. There is a third option called Web Mining, but it is not supported if you choose the extended log file format. The extended log format is the log file format that conforms to the aforementioned standards published by the W3C. Together, the extended log file format and a good log analyzer produce much more information than IBM’s Web Mining report anyway. (I do not cover the built-in Web Mining report here.)

Configuring the HTTP Server for Logging

Be sure that your HTTP ADMIN server is running. To check, open Operations Navigator, select Network, Servers, TCP/IP, then look at the list of servers in the right-hand window. If you see HTTP Administration with the “started” status, it is running. If it shows
“stopped,” right-click on the name of the server, and then click on Start. Once the ADMIN server is running, you can access it from a browser by typing www.mycompany.com:2001 in the Location field. To modify the configuration of HTTP servers, you need *IOSYSCONFIG special authority in your AS/400 user profile. After your browser connects to your AS/400, select the IBM HTTP Server for the AS/400 from the list of services displayed and then select Configurations and Administration from the next page. Click Configurations and select a configuration from the drop-down list.

Select Basic, but be sure that the check box labeled Look up host name of requesting clients is not checked. Checking this box causes the server to do a DNS lookup on every user accessing your site and write the user’s domain name to the log file. The cost (in time) of doing DNS lookups is not worth the little bit of data you get by enabling this feature; a good log analyzer does the lookups when you run it and obtains a great deal more information.


To update your configuration, click the Apply button. Next, you need to click the Logging item on this menu, followed by Global Log File Settings. Under Global Log File Settings, you must choose how the server will log date and time information and what type of log you wish to create. I strongly suggest using local time, since the bulk of your log file reports will go to business users throughout your organization. The statistics are also more meaningful when presented in local time. If you choose local time, be sure that the QUTCOFFSET system value contains a valid offset in hours for your time zone. For example, my machines are in Los Angeles, which is -8 hours away for standard time and- 9 hours away for daylight saving time. Unfortunately, this value must be manually set whenever you change from standard time to daylight saving time or vice versa. The HTTP Server uses QUTCOFFSET and QTIME to calculate appropriate times for log entries.

Click the Access Log File item in the menu frame and type the fully qualified IFS ROOT file path to the location where you wish to store your log files. I suggest setting the log size to zero to turn off size checking and allow the file to grow as large as needed. If you specify a size and the log file reaches that size during a day’s processing, the server stops logging and you lose data. Use the default format unless you are using virtual named servers and need to create a custom log format that contains the name of the Web server.

The log file maintenance section of the form allows the HTTP Server to delete old log files on the schedule that you specify. If you click Keep logs, the server creates a new log file each day and leaves old files in the access log subdirectory until you do something manually to remove them. I use a 45-day time limit to clean up these files. This allows time for running monthly statistics and automatically keeps my system free of large, disk- consuming files.

You can also choose to exclude server IP addresses or host names, user agents (browser types), methods, Multipurpose Internet Mail Extension (MIME) types, or return codes, but I do not use this Excluded URLs setting. If you enter a URL in the box below this option, the server does not log any access from the specified URL. I prefer to log everything in the log file and use my log analyzer to subset the data.

Once you make your choices and click the Apply button to update your configuration, you have completed all the basic configuration steps necessary to create an extended log file and start logging. However, you must stop and start your HTTP Server instance before these changes become effective.

Configuring the HTTP Server Monitor Function

Figure 2 (page 75) illustrates a typical Monitor report. This view displays basic server activity statistics as of the moment you click the Monitor button on the Server Instances/Work with Server Instances display for the selected server instance. You can also display the number of total bytes transmitted and received and display a list of URLs processed since the server was last started.

Click the System Management link on the menu frame and then click Activity Monitoring. Click the Enable activity monitoring support check box and make sure that a check mark appears in the box. Finally, click the Apply button. The next time you start your server, the Monitor display will be available.

To view the Monitor report, click Server Instances at the top of the menu frame. Click Work with server instances, select the server you wish to monitor in the list box, and then click the Monitor button. (Be sure that you have applied all current V4R4 5769-DG1 [HTTP Server] PTFs. Enhancements as well as fixes are delivered via PTFs. It is important that you keep your PTFs current.)

Tools of the Trade

After configuring your server, you should collect valuable raw data containing pure gold. The trick now is to extract information from this raw data. There are many commercial Web analyzers available at prices ranging from nothing to several thousands of dollars.


Unfortunately, I have not found any that actually run on the AS/400. For now, you probably want to focus on commercial products that run on a Microsoft Windows-based PC.

A commercial log analyzer is the result of analysis and design by companies focused on understanding Web logs and log data. The data in a single log record is interesting but does not contain the value that you get from analyzing relationships between many records, building summaries, and extracting statistics that don’t seem to exist in the basic data.

Figure 1 provides a sample log record. The visitor’s IP address is 63.254.26.147, and, if you had DNS name resolution turned on, you would see HRBGA010-
1163.splitrock.net in the domain name field of the log. What does this tell you? Well, if you used a WHOIS lookup, you would find out that this is most likely an ISP named Splitrock Services located in The Woodlands, Texas. Could you write code to do this yourself? Of course you could, but the AS/400 does not have a WHOIS utility. You would have to write your own TCP/IP Sockets-based code to do it.

A list of both free and commercial log analyzer products that run on various platforms (except the AS/400) can be found on the Access Log Analyzers Web Site (www.uu.se/software/analyzers/ access-analyzers.html). My personal favorite is the WebTrends Log Analyzer from WebTrends Corporation This product runs on any Microsoft Windows 9x/NT/2000 PC and can access your AS/400 log files via NetServer or Client Access/400 (V3R2M0). If you are running V4R4, you want to configure your server to produce the EXTENDED log file; releases prior to V4R4 produce the COMMON log files and do not include reports on referrers, browsers, client operating systems, or search engines.

The WebTrends Log Analyzer reads your log files directly from the AS/400 IFS directories on your AS/400. You will need Client Access/400 (V4R3 or earlier) or configure NetServer (V4R3 or later) to allow your PC access to files in the IFS. You can FTP the files to your PC, but you will create an administrative nightmare and limit the product’s automation and scheduling capabilities. WebTrends contains a robust set of file selection logic and date-range selection logic for selecting the range of data to be included in a report. My favorite setting is last full month. With this setting, the product figures out which log files to use and contains all the calendar logic for extracting data for the previous month.

There are many options within the product to include or exclude domains, IP addresses, and much more. You can either select which of the options’ standard reports to produce or customize their reports to fit your specific needs. (I run the full set of default reports each month.) You can also choose from many output options, ranging from hard copy reports to HTML pages published to a designated directory on your Web server (my favorite). You can even email reports to a distribution list of individuals.

A Sample of Available Statistics

WebTrends produces a robust series of charts and statistics in an attractive HTML format that you can distribute to interested parties in your organization by publishing to your intranet or extranet. Figure 3 (page 75) is an example of some of these statistics. There are, of course, many more types of information and data you can retrieve, such as general statistics, URLs most visited, top demographic information, and activity levels by visitor.

The general statistics bar chart in Figure 3 provides a quick view of the number of visitors (not page hits) per day and breaks it into United States, International, and Unknown users. WebTrends identifies visitors by resolving IP addresses via NSLOOKUP and then counting unique IP addresses for the day. If it cannot resolve a visitor’s country of origin by using one of several techniques, that visitor is counted as unknown. The presentation of this chart is both a good design and a marketing technique that catches your users’ attention with a great visual and provides a top-down, drilldown approach to


analyzing your site. You see a tremendous amount of information at a glance, and your brain processes information about the chart, such as which period of the month was busiest. You may be surprised at the volume of international traffic, and perhaps management will want you to investigate further to discover an untapped market.

Go Wherever the Gold Is

WebTrends is, by far, the most popular commercial product. There are other log analyzers out there. For now, though, WebTrends is the best that I have found. If you find something as good or better, drop me a line.

REFERENCES AND RELATED MATERIALS

• Access Log Analyzers: www.uu.se/software/analyzers/access-analyzers.html
• HTTP Server for AS/400 Webmaster’s Guide V4R3 (GC41-5434-03, CD-ROM QB3AEO03)

• HTTP Server for AS/400 Webmaster’s Guide V4R4 (GC41-5434-04, CD-ROM QB3AEO04)

• National Center for Supercomputing Applications Web site: www.ncsa.uiuc.edu
• WebTrends Web site: www.webtrends.com

Typical Access Log Entry -- (wrapped for publication -- normally stored on one line)

63.254.26.147 - - [22/Apr/2000:00:04:38 -0100] "GET /html/as400_other.htm HTTP/1.1" 200 5932
"http://www.ignite400.org/html/as400resource.htm" "Mozilla/4.0 (compatible; MSIE 5."

IP Address of visitor 63.254.26.147
Visitor domain* User Id** Access Date and Time (local) [22/Apr/2000:00:04:38 -0100]
HTTP Server Method "GET
URL requested by visitor /html/as400_other.htm
HTTP protocol version HTTP/1.1"
Server return code and sub-code 200 5932
Referer
"http://www.ignite400.org/html/as400resource.htm"

Browser "Mozilla/4.0 (compatible; MSIE 5."

* only shows up if the server is configured to resolve domain names (NOT RECOMMENDED)
** the user id shows up if the user is accessing an authenticated directory

The hypen "-" is a place holder indicating that no data for the field is available.

Figure 1: Typical log file entries like this one show a lot of information but can’t go as deep as a log analyzer can.

Mining_Your_HTTP_Server_Logs_for_Statistical_Gold05-00.png 397x215

Figure 2: A typical Monitor report displays basic server activity statistics.


Mining_Your_HTTP_Server_Logs_for_Statistical_Gold06-00.png 397x297

Figure 3: The general statistics report of the WebTrends Log Analyzer is a good design and handy marketing tool.


Bob Cancilla

Bob Cancilla is the IBM Rational System i Software evangelist helping to set strategy and adoption of IBM Rational application development and life cycle management software for System i customers. Bob joined IBM after over 30 years as an IT executive in the insurance industry. He was the founder of the System i eBusiness electronic user group www.ignite400.org, is the author of four books, and is an industry leader in the areas of application architecture, methodology, and large-scale integrated systems development.

 

MC Press books written by Bob Cancilla available now on the MC Press Bookstore.

 

Getting Down to e-business with AS/400 Getting Down to e-business with AS/400

Explains the major issues, concepts, and technologies necessary to implement an AS/400-based e-business solution—from planning for e-business to selecting an ISP.

List Price $89.00
Now On Sale
 

Congratulations! You finally have that Web site up and running and are now getting hundreds, if not thousands, of visitors each day, but is your Web site meeting your business objectives? Do you know who is visiting your site and what they’re looking at or, perhaps more importantly, not looking at? Log files created as byproducts of running the HTTP Server for the AS/400 can answer these questions and more. Let me show you how.

Who, Where, What, Etc.

Log files generated by the HTTP Server can tell you who is visiting your site, where they are coming from, what they are looking at, and much more. Server statistics log access to every Web page, image, or Common Gateway Interface (CGI) program that resides on your site, and you can study access patterns that users take through your site. The logs can tell you what pages people enter your site on, where they came from (e.g., search engines or links from other Web sites), and what page they were on before they left your site. Add to that all the technical statistics, and you have access to tools that can really help your site be the best it can be.

The HTTP Server Extended Log File

With V4R3, IBM introduced the National Center for Supercomputing Applications (NCSA)-compliant “extended” log format. This industry-standard log file format contains data you need to analyze your Web site to discover what is working and what is not. This log file format standard is maintained by the World Wide Web Consortium (www.w3. org/TR/WD-logfile).

Figure 1 shows a single entry from a typical HTTP Server log file. The HTTP Server creates a new log file each day; this is consistent with industry-standard practice found on Apache and other major servers. The 10 fields shown in this report are industry- standard fields captured by all Web servers (on any platform) and can be interpreted and analyzed to present all the previously mentioned types of statistics.

When considering logging and log analysis, you want to decide where to put your logs. The HTTP Server supports storing logs in either a QSYS.LIB DDS database file or a QDLS shared folder or the AS/400 Integrated File System (AS/400 IFS) “root” directory system. I strongly suggest using the AS/400 IFS root directory system. I create a root-level directory called something like WEBSITES to be the common area for all my Web servers


and their resources, and, under WEBSITES, I create a subdirectory for each Web server instance that I run on my machine. Say I call one of the server instances PUBLIC. I would create a PUBLIC subdirectory under WEBSITES and then create a LOGS sub-subdirectory to store all my HTTP Server logs for this server instance. Therefore, my logs would be stored in WEBSITESPUBLICLOGS.

I strongly advise acquiring a commercial log analysis tool to analyze your log files, because using the log by itself limits the business intelligence that you can obtain from it. Log analyzer vendors earn their money by understanding the relationships between records in your log file. If you reviewed the output of a commercial log analyzer, you would be amazed to see the amount of information that it can obtain from these 10-field records. Good log analyzers, however, do more than provide basic services, such as resolving domain names of IP addresses listed in your log. Good log analyzers perform a custom NSLOOKUP (an Internet utility that retrieves information from a Domain Name System [DNS] server about an IP address or a domain name) to obtain additional information about users from the InterNIC. (The InterNIC is the organization that operates and maintains the root name servers storing domain name registration information.) Some log analyzers are free; others vary in price. Some of the very best log analyzers cost less than $300.

If you insist on storing your logs in DDS files, follow the steps under logging in the HTTP Server for AS/400 Webmaster’s Guide V4R3 or the HTTP Server for AS/400 Webmaster’s Guide V4R4. Once you have configured the server and begun logging, you can use any standard programming language or query facility to produce your own reports. Be warned, however, that the value of any report produced with a query facility on the AS/400 is extremely limited.

Reporting Tools

In addition to analyzing the extended log file, IBM offers two additional facilities for monitoring activity on your HTTP Server interactively: the Monitor and Basic Web reporting features. The Monitor facility provides snapshots of basic HTTP Server statistics, whereas the Basic log reporting facility provides an interactive view of the access and error logs. There is a third option called Web Mining, but it is not supported if you choose the extended log file format. The extended log format is the log file format that conforms to the aforementioned standards published by the W3C. Together, the extended log file format and a good log analyzer produce much more information than IBM’s Web Mining report anyway. (I do not cover the built-in Web Mining report here.)

Configuring the HTTP Server for Logging

Be sure that your HTTP ADMIN server is running. To check, open Operations Navigator, select Network, Servers, TCP/IP, then look at the list of servers in the right-hand window. If you see HTTP Administration with the “started” status, it is running. If it shows
“stopped,” right-click on the name of the server, and then click on Start. Once the ADMIN server is running, you can access it from a browser by typing www.mycompany.com:2001 in the Location field. To modify the configuration of HTTP servers, you need *IOSYSCONFIG special authority in your AS/400 user profile. After your browser connects to your AS/400, select the IBM HTTP Server for the AS/400 from the list of services displayed and then select Configurations and Administration from the next page. Click Configurations and select a configuration from the drop-down list.

Select Basic, but be sure that the check box labeled Look up host name of requesting clients is not checked. Checking this box causes the server to do a DNS lookup on every user accessing your site and write the user’s domain name to the log file. The cost (in time) of doing DNS lookups is not worth the little bit of data you get by enabling this feature; a good log analyzer does the lookups when you run it and obtains a great deal more information.


To update your configuration, click the Apply button. Next, you need to click the Logging item on this menu, followed by Global Log File Settings. Under Global Log File Settings, you must choose how the server will log date and time information and what type of log you wish to create. I strongly suggest using local time, since the bulk of your log file reports will go to business users throughout your organization. The statistics are also more meaningful when presented in local time. If you choose local time, be sure that the QUTCOFFSET system value contains a valid offset in hours for your time zone. For example, my machines are in Los Angeles, which is -8 hours away for standard time and- 9 hours away for daylight saving time. Unfortunately, this value must be manually set whenever you change from standard time to daylight saving time or vice versa. The HTTP Server uses QUTCOFFSET and QTIME to calculate appropriate times for log entries.

Click the Access Log File item in the menu frame and type the fully qualified IFS ROOT file path to the location where you wish to store your log files. I suggest setting the log size to zero to turn off size checking and allow the file to grow as large as needed. If you specify a size and the log file reaches that size during a day’s processing, the server stops logging and you lose data. Use the default format unless you are using virtual named servers and need to create a custom log format that contains the name of the Web server.

The log file maintenance section of the form allows the HTTP Server to delete old log files on the schedule that you specify. If you click Keep logs, the server creates a new log file each day and leaves old files in the access log subdirectory until you do something manually to remove them. I use a 45-day time limit to clean up these files. This allows time for running monthly statistics and automatically keeps my system free of large, disk- consuming files.

You can also choose to exclude server IP addresses or host names, user agents (browser types), methods, Multipurpose Internet Mail Extension (MIME) types, or return codes, but I do not use this Excluded URLs setting. If you enter a URL in the box below this option, the server does not log any access from the specified URL. I prefer to log everything in the log file and use my log analyzer to subset the data.

Once you make your choices and click the Apply button to update your configuration, you have completed all the basic configuration steps necessary to create an extended log file and start logging. However, you must stop and start your HTTP Server instance before these changes become effective.

Configuring the HTTP Server Monitor Function

Figure 2 (page 75) illustrates a typical Monitor report. This view displays basic server activity statistics as of the moment you click the Monitor button on the Server Instances/Work with Server Instances display for the selected server instance. You can also display the number of total bytes transmitted and received and display a list of URLs processed since the server was last started.

Click the System Management link on the menu frame and then click Activity Monitoring. Click the Enable activity monitoring support check box and make sure that a check mark appears in the box. Finally, click the Apply button. The next time you start your server, the Monitor display will be available.

To view the Monitor report, click Server Instances at the top of the menu frame. Click Work with server instances, select the server you wish to monitor in the list box, and then click the Monitor button. (Be sure that you have applied all current V4R4 5769-DG1 [HTTP Server] PTFs. Enhancements as well as fixes are delivered via PTFs. It is important that you keep your PTFs current.)

Tools of the Trade

After configuring your server, you should collect valuable raw data containing pure gold. The trick now is to extract information from this raw data. There are many commercial Web analyzers available at prices ranging from nothing to several thousands of dollars.


Unfortunately, I have not found any that actually run on the AS/400. For now, you probably want to focus on commercial products that run on a Microsoft Windows-based PC.

A commercial log analyzer is the result of analysis and design by companies focused on understanding Web logs and log data. The data in a single log record is interesting but does not contain the value that you get from analyzing relationships between many records, building summaries, and extracting statistics that don’t seem to exist in the basic data.

Figure 1 provides a sample log record. The visitor’s IP address is 63.254.26.147, and, if you had DNS name resolution turned on, you would see HRBGA010-
1163.splitrock.net in the domain name field of the log. What does this tell you? Well, if you used a WHOIS lookup, you would find out that this is most likely an ISP named Splitrock Services located in The Woodlands, Texas. Could you write code to do this yourself? Of course you could, but the AS/400 does not have a WHOIS utility. You would have to write your own TCP/IP Sockets-based code to do it.

A list of both free and commercial log analyzer products that run on various platforms (except the AS/400) can be found on the Access Log Analyzers Web Site (www.uu.se/software/analyzers/ access-analyzers.html). My personal favorite is the WebTrends Log Analyzer from WebTrends Corporation This product runs on any Microsoft Windows 9x/NT/2000 PC and can access your AS/400 log files via NetServer or Client Access/400 (V3R2M0). If you are running V4R4, you want to configure your server to produce the EXTENDED log file; releases prior to V4R4 produce the COMMON log files and do not include reports on referrers, browsers, client operating systems, or search engines.

The WebTrends Log Analyzer reads your log files directly from the AS/400 IFS directories on your AS/400. You will need Client Access/400 (V4R3 or earlier) or configure NetServer (V4R3 or later) to allow your PC access to files in the IFS. You can FTP the files to your PC, but you will create an administrative nightmare and limit the product’s automation and scheduling capabilities. WebTrends contains a robust set of file selection logic and date-range selection logic for selecting the range of data to be included in a report. My favorite setting is last full month. With this setting, the product figures out which log files to use and contains all the calendar logic for extracting data for the previous month.

There are many options within the product to include or exclude domains, IP addresses, and much more. You can either select which of the options’ standard reports to produce or customize their reports to fit your specific needs. (I run the full set of default reports each month.) You can also choose from many output options, ranging from hard copy reports to HTML pages published to a designated directory on your Web server (my favorite). You can even email reports to a distribution list of individuals.

A Sample of Available Statistics

WebTrends produces a robust series of charts and statistics in an attractive HTML format that you can distribute to interested parties in your organization by publishing to your intranet or extranet. Figure 3 (page 75) is an example of some of these statistics. There are, of course, many more types of information and data you can retrieve, such as general statistics, URLs most visited, top demographic information, and activity levels by visitor.

The general statistics bar chart in Figure 3 provides a quick view of the number of visitors (not page hits) per day and breaks it into United States, International, and Unknown users. WebTrends identifies visitors by resolving IP addresses via NSLOOKUP and then counting unique IP addresses for the day. If it cannot resolve a visitor’s country of origin by using one of several techniques, that visitor is counted as unknown. The presentation of this chart is both a good design and a marketing technique that catches your users’ attention with a great visual and provides a top-down, drilldown approach to


analyzing your site. You see a tremendous amount of information at a glance, and your brain processes information about the chart, such as which period of the month was busiest. You may be surprised at the volume of international traffic, and perhaps management will want you to investigate further to discover an untapped market.

Go Wherever the Gold Is

WebTrends is, by far, the most popular commercial product. There are other log analyzers out there. For now, though, WebTrends is the best that I have found. If you find something as good or better, drop me a line.

REFERENCES AND RELATED MATERIALS

• Access Log Analyzers: www.uu.se/software/analyzers/access-analyzers.html
• HTTP Server for AS/400 Webmaster’s Guide V4R3 (GC41-5434-03, CD-ROM QB3AEO03)

• HTTP Server for AS/400 Webmaster’s Guide V4R4 (GC41-5434-04, CD-ROM QB3AEO04)

• National Center for Supercomputing Applications Web site: www.ncsa.uiuc.edu
• WebTrends Web site: www.webtrends.com

Typical Access Log Entry -- (wrapped for publication -- normally stored on one line)

63.254.26.147 - - [22/Apr/2000:00:04:38 -0100] "GET /html/as400_other.htm HTTP/1.1" 200 5932
"http://www.ignite400.org/html/as400resource.htm" "Mozilla/4.0 (compatible; MSIE 5."

IP Address of visitor 63.254.26.147
Visitor domain* User Id** Access Date and Time (local) [22/Apr/2000:00:04:38 -0100]
HTTP Server Method "GET
URL requested by visitor /html/as400_other.htm
HTTP protocol version HTTP/1.1"
Server return code and sub-code 200 5932
Referer
"http://www.ignite400.org/html/as400resource.htm"

Browser "Mozilla/4.0 (compatible; MSIE 5."

* only shows up if the server is configured to resolve domain names (NOT RECOMMENDED)
** the user id shows up if the user is accessing an authenticated directory

The hypen "-" is a place holder indicating that no data for the field is available.

Figure 1: Typical log file entries like this one show a lot of information but can’t go as deep as a log analyzer can.

Mining_Your_HTTP_Server_Logs_for_Statistical_Gold05-00.png 397x215

Figure 2: A typical Monitor report displays basic server activity statistics.


Mining_Your_HTTP_Server_Logs_for_Statistical_Gold06-00.png 397x297

Figure 3: The general statistics report of the WebTrends Log Analyzer is a good design and handy marketing tool.


Bob Cancilla

Bob Cancilla is the IBM Rational System i Software evangelist helping to set strategy and adoption of IBM Rational application development and life cycle management software for System i customers. Bob joined IBM after over 30 years as an IT executive in the insurance industry. He was the founder of the System i eBusiness electronic user group www.ignite400.org, is the author of four books, and is an industry leader in the areas of application architecture, methodology, and large-scale integrated systems development.

 

MC Press books written by Bob Cancilla available now on the MC Press Bookstore.

 

Getting Down to e-business with AS/400 Getting Down to e-business with AS/400

Explains the major issues, concepts, and technologies necessary to implement an AS/400-based e-business solution—from planning for e-business to selecting an ISP.

List Price $89.00
Now On Sale
 
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  • Mobile Computing and the IBM i

    SB ASNA PPL 5450Mobile computing is rapidly maturing into a solid platform for delivering enterprise applications. Many IBM i shops today are realizing that integrating their IBM i with mobile applications is the fast path to improved business workflows, better customer relations, and more responsive business reporting.

    This ASNA whitepaper takes a look at mobile computing for the IBM i. It discusses the different ways mobile applications may be used within the enterprise and how ASNA products solve the challenges mobile presents. It also presents the case that you already have the mobile programming team your projects need: that team is your existing RPG development team!

    Get your copy today!

  • Automate IBM i Operations using Wireless Devices

    DDL SystemsDownload the technical whitepaper on MANAGING YOUR IBM i WIRELESSLY and (optionally) register to download an absolutely FREE software trail. This whitepaper provides an in-depth review of the native IBM i technology and ACO MONITOR's advanced two-way messaging features to remotely manage your IBM i while in or away from the office. Notify on-duty personnel of system events and remotely respond to complex problems (via your Smartphone) before they become critical-24/7. Problem solved!

    Order your copy here.

  • DR Strategy Guide from Maxava: Brand New Edition - now fully updated to include Cloud!

    SB Maxava PPL 5476PRACTICAL TOOLS TO IMPLEMENT DISASTER RECOVERY IN YOUR IBM i ENVIRONMENT

    CLOUD VS. ON-PREMISE?
    - COMPREHENSIVE CHECKLISTS
    - RISK COST CALCULATIONS
    - BUSINESS CASE FRAMEWORK
    - DR SOLUTIONS OVERVIEW
    - RFP BUILDER
    Download your free copy of DR Strategy Guide for IBM i from Maxava today.

     

  • White Paper: Node.js for Enterprise IBM i Modernization

    SB Profound WP 5539

    If your business is thinking about modernizing your legacy IBM i (also known as AS/400 or iSeries) applications, you will want to read this white paper first!

    Download this paper and learn how Node.js can ensure that you:
    - Modernize on-time and budget - no more lengthy, costly, disruptive app rewrites!
    - Retain your IBM i systems of record
    - Find and hire new development talent
    - Integrate new Node.js applications with your existing RPG, Java, .Net, and PHP apps
    - Extend your IBM i capabilties to include Watson API, Cloud, and Internet of Things


    Read Node.js for Enterprise IBM i Modernization Now!

     

  • 2020 IBM i Marketplace Survey Results

    HelpSystems

    This year marks the sixth edition of the popular IBM i Marketplace Survey Results. Each year, HelpSystems sets out to gather data about how businesses use the IBM i platform and the IT initiatives it supports. Year over year, the survey has begun to reveal long-term trends that give insight into the future of this trusted technology.

    More than 500 IBM i users from around the globe participated in this year’s survey, and we’re so happy to share the results with you. We hope you’ll find the information interesting and useful as you evaluate your own IT projects.

  • AIX Security Basics eCourse

    Core Security

    With so many organizations depending on AIX day to day, ensuring proper security and configuration is critical to ensure the safety of your environment. Don’t let common threats put your critical AIX servers at risk. Avoid simple mistakes and start to build a long-term plan with this AIX Security eCourse. Enroll today to get easy to follow instructions on topics like:

    • Removing extraneous files
    • Patching systems efficiently
    • Setting and validating permissions
    • Managing service considerations
    • Getting overall visibility into your networks

     

  • Developer Kit: Making a Business Case for Modernization and Beyond

    Profound Logic Software, Inc.

    Having trouble getting management approval for modernization projects? The problem may be you're not speaking enough "business" to them.

    This Developer Kit provides you study-backed data and a ready-to-use business case template to help get your very next development project approved!

  • What to Do When Your AS/400 Talent Retires

    HelpSystemsIT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators is small.

    This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn:

    • Why IBM i skills depletion is a top concern
    • How leading organizations are coping
    • Where automation will make the biggest impact

     

  • IBM i Resources Retiring?

    SB HelpSystems WC GenericLet’s face it: IBM i experts and RPG programmers are retiring from the workforce. Are you prepared to handle their departure?
    Our panel of IBM i experts—Chuck Losinski, Robin Tatam, Richard Schoen, and Tom Huntington—will outline strategies that allow your company to cope with IBM i skills depletion by adopting these strategies that allow you to get the job done without deep expertise on the OS:
    - Automate IBM i processes
    - Use managed services to help fill the gaps
    - Secure the system against data loss and viruses
    The strategies you discover in this webinar will help you ensure that your system of record—your IBM i—continues to deliver a powerful business advantage, even as staff retires.

     

  • Backup and Recovery Considerations for Security Data and Encrypted Backups

    SB PowerTech WC GenericSecurity expert Carol Woodbury is joined by Debbie Saugen. Debbie is an expert on IBM i backup and recovery, disaster recovery, and high availability, helping IBM i shops build and implement effective business continuity plans.
    In today’s business climate, business continuity is more important than ever. But 83 percent of organizations are not totally confident in their backup strategy.
    During this webinar, Carol and Debbie discuss the importance of a good backup plan, how to ensure you’re backing up your security information, and your options for encrypted back-ups.

  • Profound.js: The Agile Approach to Legacy Modernization

    SB Profound WC GenericIn this presentation, Alex Roytman and Liam Allan will unveil a completely new and unique way to modernize your legacy applications. Learn how Agile Modernization:
    - Uses the power of Node.js in place of costly system re-writes and migrations
    - Enables you to modernize legacy systems in an iterative, low-risk manner
    - Makes it easier to hire developers for your modernization efforts
    - Integrates with Profound UI (GUI modernization) for a seamless, end-to-end legacy modernization solution

     

  • Data Breaches: Is IBM i Really at Risk?

    SB PowerTech WC GenericIBM i is known for its security, but this OS could be more vulnerable than you think.
    Although Power Servers often live inside the safety of the perimeter firewall, the risk of suffering a data leak or data corruption remains high.
    Watch noted IBM i security expert Robin Tatam as he discusses common ways that this supposedly “secure” operating system may actually be vulnerable and who the culprits might be.

    Watch the webinar today!

     

  • Easy Mobile Development

    SB Profound WC GenericWatch this on-demand webinar and learn how to rapidly and easily deploy mobile apps to your organization – even when working with legacy RPG code! IBM Champion Scott Klement will demonstrate how to:
    - Develop RPG applications without mobile development experience
    - Deploy secure applications for any mobile device
    - Build one application for all platforms, including Apple and Android
    - Extend the life and reach of your IBM i (aka iSeries, AS400) platform
    You’ll see examples from customers who have used our products and services to deliver the mobile applications of their dreams, faster and easier than they ever thought possible!

     

  • Profound UI: Unlock True Modernization from your IBM i Enterprise

    SB Profound PPL 5491Modern, web-based applications can make your Enterprise more efficient, connected and engaged. This session will demonstrate how the Profound UI framework is the best and most native way to convert your existing RPG applications and develop new modern applications for your business. Additionally, you will learn how you can address modernization across your Enterprise, including databases and legacy source code, with Profound Logic.

  • Node Webinar Series Pt. 1: The World of Node.js on IBM i

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application.

    Part 1 will teach you what Node.js is, why it's a great option for IBM i shops, and how to take advantage of the ecosystem surrounding Node.

    In addition to background information, our Director of Product Development Scott Klement will demonstrate applications that take advantage of the Node Package Manager (npm).

  • 5 New and Unique Ways to Use the IBM i Audit Journal

    SB HelpSystems ROBOT GenericYou must be asking yourself: am I doing everything I can to protect my organization’s data? Tune in as our panel of IBM i high availability experts discuss:


    - Why companies don’t test role swaps when they know they should
    - Whether high availability in the cloud makes sense for IBM i users
    - Why some organizations don’t have high availability yet
    - How to get high availability up and running at your organization
    - High availability considerations for today’s security concerns

  • Profound.js 2.0: Extend the Power of Node to your IBM i Applications

    SB Profound WC 5541In this Webinar, we'll demonstrate how Profound.js 2.0 enables you to easily adopt Node.js in your business, and to take advantage of the many benefits of Node, including access to a much larger pool of developers for IBM i and access to countless reusable open source code packages on npm (Node Package Manager).
    You will see how Profound.js 2.0 allows you to:

    • Provide RPG-like capabilities for server-side JavaScript.
    • Easily create web and mobile application interfaces for Node on IBM i.
    • Let existing RPG programs call Node.js modules directly, and vice versa.
    • Automatically generate code for Node.js.
    • Automatically converts existing RPGLE code into clean, simplified Node.js code.

    Download and watch today!

     

  • Make Modern Apps You'll Love with Profound UI & Profound.js

    SB Profound WC 5541Whether you have green screens or a drab GUI, your outdated apps can benefit from modern source code, modern GUIs, and modern tools.
    Profound Logic's Alex Roytman and Liam Allan are here to show you how Free-format RPG and Node.js make it possible to deliver applications your whole business will love:

    • Transform legacy RPG code to modern free-format RPG and Node.js
    • Deliver truly modern application interfaces with Profound UI
    • Extend your RPG applications to include Web Services and NPM packages with Node.js

     

  • Accelerating Programmer Productivity with Sequel

    SB_HelpSystems_WC_Generic

    Most business intelligence tools are just that: tools, a means to an end but not an accelerator. Yours could even be slowing you down. But what if your BI tool didn't just give you a platform for query-writing but also improved programmer productivity?
    Watch the recorded webinar to see how Sequel:

    • Makes creating complex results simple
    • Eliminates barriers to data sources
    • Increases flexibility with data usage and distribution

    Accelerated productivity makes everyone happy, from programmer to business user.

  • Business Intelligence is Changing: Make Your Game Plan

    SB_HelpSystems_WC_GenericIt’s time to develop a strategy that will help you meet your informational challenges head-on. Watch the webinar to learn how to set your IT department up for business intelligence success. You’ll learn how the right data access tool will help you:

    • Access IBM i data faster
    • Deliver useful information to executives and business users
    • Empower users with secure data access

    Ready to make your game plan and finally keep up with your data access requests?

     

  • Controlling Insider Threats on IBM i

    SB_HelpSystems_WC_GenericLet’s face facts: servers don’t hack other servers. Despite the avalanche of regulations, news headlines remain chock full of stories about data breaches, all initiated by insiders or intruders masquerading as insiders.
    User profiles are often duplicated or restored and are rarely reviewed for the appropriateness of their current configuration. This increases the risk of the profile being able to access data without the intended authority or having privileges that should be reserved for administrators.
    Watch security expert Robin Tatam as he discusses a new approach for onboarding new users on IBM i and best-practices techniques for managing and monitoring activities after they sign on.

  • Don't Just Settle for Query/400...

    SB_HelpSystems_WC_GenericWhile introducing Sequel Data Access, we’ll address common frustrations with Query/400, discuss major data access, distribution trends, and more advanced query tools. Plus, you’ll learn how a tool like Sequel lightens IT’s load by:

    - Accessing real-time data, so you can make real-time decisions
    - Providing run-time prompts, so users can help themselves
    - Delivering instant results in Microsoft Excel and PDF, without the wait
    - Automating the query process with on-demand data, dashboards, and scheduled jobs

  • How to Manage Documents the Easy Way

    SB_HelpSystems_WC_GenericWhat happens when your company depends on an outdated document management strategy?
    Everything is harder.
    You don’t need to stick with status quo anymore.
    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task

     

  • Lessons Learned from the AS/400 Breach

    SB_PowerTech_WC_GenericGet actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Overwhelmed by Operating Systems?

    SB_HelpSystems_WC_GenericIn this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite.

     

  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_GenericYou need to know when IBM i disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

     

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_GenericMany business still depend on RPG for their daily business processes and report generation.Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, see how HelpSystems data automation software will help you stop re-keying data.

     

  • The Top Five RPG Open Access Myths....BUSTED!

    SB_Profound_WC_GenericWhen it comes to IBM Rational Open Access: RPG Edition, there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

     

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_GenericToo much paper is wasted. Attempts to locate documents in endless filing cabinets.And distributing documents is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

     

  • IBM i: It’s Not Just AS/400

    SB_HelpSystems_WC_Generic

    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • Ask the RDi Experts

    SB_HelpSystems_WC_GenericWatch this recording where Jim Buck, Susan Gantner, and Charlie Guarino answered your questions, including:

    • What are the “hidden gems” in RDi that can make me more productive?
    • What makes RDi Debug better than the STRDBG green screen debugger?
    • How can RDi help me find out if I’ve tested all lines of a program?
    • What’s the best way to transition from PDM to RDi?
    • How do I convince my long-term developers to use RDi?

    This is a unique, online opportunity to hear how you can get more out of RDi.

     

  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using NodeRun.com as a pre-built development environment

     

     

  • Inside the Integrated File System (IFS)

    SB_HelpSystems_WC_GenericDuring this webinar, you’ll learn basic tips, helpful tools, and integrated file system commands—including WRKLNK—for managing your IFS directories and Access Client Solutions (ACS). We’ll answer your most pressing IFS questions, including:

    • What is stored inside my IFS directories?
    • How do I monitor the IFS?
    • How do I replicate the IFS or back it up?
    • How do I secure the IFS?

    Understanding what the integrated file system is and how to work with it must be a critical part of your systems management plans for IBM i.

     

  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.

     

     

  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • How to Meet the Newest Encryption Requirements on IBM i

    SB PowerTech WC GenericA growing number of compliance mandates require sensitive data to be encrypted. But what kind of encryption solution will satisfy an auditor and how can you implement encryption on IBM i? Watch this on-demand webinar to find out how to meet today’s most common encryption requirements on IBM i. You’ll also learn:

    • Why disk encryption isn’t enough
    • What sets strong encryption apart from other solutions
    • Important considerations before implementing encryption

     

     

  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.

     

     

  • Fight Cyber Threats with IBM i Encryption

    SB PowerTech WC GenericCyber attacks often target mission-critical servers, and those attack strategies are constantly changing. To stay on top of these threats, your cybersecurity strategies must evolve, too. In this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

     

     

     

  • 10 Practical IBM i Security Tips for Surviving Covid-19 and Working From Home

    SB PowerTech WC GenericNow that many organizations have moved to a work from home model, security concerns have risen.

    During this session Carol Woodbury will discuss the issues that the world is currently seeing such as increased malware attacks and then provide practical actions you can take to both monitor and protect your IBM i during this challenging time.

     

  • How to Transfer IBM i Data to Microsoft Excel

    SB_HelpSystems_WC_Generic3 easy ways to get IBM i data into Excel every time
    There’s an easy, more reliable way to import your IBM i data to Excel? It’s called Sequel. During this webinar, our data access experts demonstrate how you can simplify the process of getting data from multiple sources—including Db2 for i—into Excel. Watch to learn how to:

    • Download your IBM i data to Excel in a single step
    • Deliver data to business users in Excel via email or a scheduled job
    • Access IBM i data directly using the Excel add-in in Sequel

    Make 2020 the year you finally see your data clearly, quickly, and securely. Start by giving business users the ability to access crucial business data from IBM i the way they want it—in Microsoft Excel.

     

     

  • HA Alternatives: MIMIX Is Not Your Only Option on IBM i

    SB_HelpSystems_WC_GenericIn this recorded webinar, our experts introduce you to the new HA transition technology available with our Robot HA software. You’ll learn how to:

    • Transition your rules from MIMIX (if you’re happy with them)
    • Simplify your day-to-day activities around high availability
    • Gain back time in your work week
    • Make your CEO happy about reducing IT costs

    Don’t stick with a legacy high availability solution that makes you uncomfortable when transitioning to something better can be simple, safe, and cost-effective.

     

     

  • Comply in 5! Well, actually UNDER 5 minutes!!

    SB CYBRA PPL 5382

    TRY the one package that solves all your document design and printing challenges on all your platforms.

    Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product.

    Request your trial now!

  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413Robot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center efficiency.