24
Wed, Apr
0 New Articles

Partner TechTip: Reply Trace Is Like Analyze, "Premium Edition"

Typography
  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times

When you make changes to autoreplies in QMessage Monitor, Analyze is the must-use functionality. But what if new autoreplies don't work as intended? Meet Reply Trace, a powerful new feature that illuminates autoreply issues for fast investigations.

 

Existing QMessage Monitor (QMM) users will know it is best practice to use the Analyze function after changing or adding autoreplies. Available in the PC module Maintenance by right-clicking an autoreply, the Analyze function checks which autoreplies share the same message ID with the currently selected autoreply. When matches are found, a list is generated that is split into two categories— "Affected" and "Affects"—as shown in Figure 1 below.

 

032814CCSSQMM ReplyTrace Figure1

Figure 1: The Analyze tool checks whether an autoreply interferes with other autoreplies.

 

The Analyze feature is now keeping company with a new function called Reply Trace, which offers users extended capabilities for managing autoreplies.

 

When a message is picked up by QMM from one of the monitored message queues, QMM tries to match it against each of the configured autoreplies, comparing the message's properties (e.g., ID, severity, job name, field values, etc.) against the criteria specified on the autoreply. It repeats this process until it finds the first autoreply that matches the message. Then, it performs the action specified on the autoreply (e.g., Log Option and escalation). At this point, the matching typically stops, unless the autoreply is set to "Continue from…".

 

So where does Reply Trace come in? Reply Trace allows you to record and view all those steps. If you turn on Reply Trace, you get a list of the autoreplies QMM went through before hitting on the right one for each message. For those autoreplies that were tested but found not to be a match, QMM records the reason why. For example, the message was CPF1234, but the autoreply specified CPF5678, giving system admins visibility into the reasoning. Reply Trace also shows you which actions the autoreply performed that were eventually matched.

 

It helps to think of each autoreply as a simple if-then statement in a program: all autoreplies taken together constitute one large program made up of lots of if-then statements. Reply Trace allows you to view each step in autoreply processing and to debug your autoreplies.

 

The main reason to use Reply Trace is if your autoreplies are not working as expected.

Step 1: Configuration

On your host system, go to QMM and choose Option 1 to enter the QMM maintenance. Press F8 to enter the defaults. Under Message Reply Trace, set Maximum File Size to 64 (megabytes). Push Enter to return to the list of systems. Select Option 1 for the system where you want to enable Reply Trace. Then, set every field in the Message Reply Trace section to "Y" as shown below.

 

032814CCSSQMM ReplyTrace Figure2

Figure 2: As usual, the value in cyan, with the dotted underline, stands for the default value, which you can override.

 

Hit Enter, then F10 to display the status screen. End monitoring for the queue on which the message will be received. Hit F5 until you see the queue as "Not active." Then start monitoring for the queue again.

Step 2: Send a Test Message

Test your autoreplies by sending a test message (using MMSNDMSG, for example) or wait for your test message to occur "naturally" via an application.

Step 3: Look Under the Cover of QMM Message Processing

Use the MMLOGINQ command on your host to enter the Message Log Inquiry and search for the test message. Specify the message ID, system, current date, and anything else that will help you identify the message in the Activity Log, and press Enter. On the results list, locate the test message. Then select option "H" for History. As a result, you will see the Reply Trace.

 

032814CCSSQMM ReplyTrace Figure3

Figure 3: Message Log Inquiry displays the Reply Trace.

 

In this example, you see "Message ID not equal" repeatedly, which represents autoreplies that were not matched. Toward the end, you finally see "Selected," which is a successful match. You can even look at the details of each step with Option 5 or edit the autoreplies from this screen with Option 2.

 

Reply Trace won't fill up your disk as the maximum file size is specified in Step 1. When the limit is reached, the oldest entries in the trace are discarded. For fast systems with low CPU and disk utilization, Reply Trace can run in the background. Otherwise, we recommend that you turn it off after your debugging session. Just set the values that you set to "Y" in the first step to the defaults by blanking out each "Y."

 

The next time your autoreplies are giving you grief, think about adding the QMessage Monitor solution to streamline your processes. Try it free for 30 days!

 

Kurt Thomas

Kurt Thomas is a System Engineer for CCSS, a provider of flexible, affordable solutions to monitor performance and manage messages on IBM i. Based in Bonn, Germany, Kurt works with businesses worldwide to realize the potential of their IBM i environments. This email address is being protected from spambots. You need JavaScript enabled to view it..

BLOG COMMENTS POWERED BY DISQUS

LATEST COMMENTS

Support MC Press Online

$0.00 Raised:
$

Book Reviews

Resource Center

  • SB Profound WC 5536 Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. You can find Part 1 here. In Part 2 of our free Node.js Webinar Series, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Brian will briefly discuss the different tools available, and demonstrate his preferred setup for Node development on IBM i or any platform. Attend this webinar to learn:

  • SB Profound WP 5539More than ever, there is a demand for IT to deliver innovation. Your IBM i has been an essential part of your business operations for years. However, your organization may struggle to maintain the current system and implement new projects. The thousands of customers we've worked with and surveyed state that expectations regarding the digital footprint and vision of the company are not aligned with the current IT environment.

  • SB HelpSystems ROBOT Generic IBM announced the E1080 servers using the latest Power10 processor in September 2021. The most powerful processor from IBM to date, Power10 is designed to handle the demands of doing business in today’s high-tech atmosphere, including running cloud applications, supporting big data, and managing AI workloads. But what does Power10 mean for your data center? In this recorded webinar, IBMers Dan Sundt and Dylan Boday join IBM Power Champion Tom Huntington for a discussion on why Power10 technology is the right strategic investment if you run IBM i, AIX, or Linux. In this action-packed hour, Tom will share trends from the IBM i and AIX user communities while Dan and Dylan dive into the tech specs for key hardware, including:

  • Magic MarkTRY the one package that solves all your document design and printing challenges on all your platforms. Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Make sure your data survives when catastrophe hits. Request your trial now!  Request Now.

  • SB HelpSystems ROBOT GenericForms of ransomware has been around for over 30 years, and with more and more organizations suffering attacks each year, it continues to endure. What has made ransomware such a durable threat and what is the best way to combat it? In order to prevent ransomware, organizations must first understand how it works.

  • SB HelpSystems ROBOT GenericIT security is a top priority for businesses around the world, but most IBM i pros don’t know where to begin—and most cybersecurity experts don’t know IBM i. In this session, Robin Tatam explores the business impact of lax IBM i security, the top vulnerabilities putting IBM i at risk, and the steps you can take to protect your organization. If you’re looking to avoid unexpected downtime or corrupted data, you don’t want to miss this session.

  • SB HelpSystems ROBOT GenericCan you trust all of your users all of the time? A typical end user receives 16 malicious emails each month, but only 17 percent of these phishing campaigns are reported to IT. Once an attack is underway, most organizations won’t discover the breach until six months later. A staggering amount of damage can occur in that time. Despite these risks, 93 percent of organizations are leaving their IBM i systems vulnerable to cybercrime. In this on-demand webinar, IBM i security experts Robin Tatam and Sandi Moore will reveal:

  • FORTRA Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:

  • FORTRAManaging messages on your IBM i can be more than a full-time job if you have to do it manually. Messages need a response and resources must be monitored—often over multiple systems and across platforms. How can you be sure you won’t miss important system events? Automate your message center with the Robot Message Management Solution. Key features include:

  • FORTRAThe thought of printing, distributing, and storing iSeries reports manually may reduce you to tears. Paper and labor costs associated with report generation can spiral out of control. Mountains of paper threaten to swamp your files. Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing. Manage your reports with the Robot Report Management Solution. Key features include:

  • FORTRAFor over 30 years, Robot has been a leader in systems management for IBM i. With batch job creation and scheduling at its core, the Robot Job Scheduling Solution reduces the opportunity for human error and helps you maintain service levels, automating even the biggest, most complex runbooks. Manage your job schedule with the Robot Job Scheduling Solution. Key features include:

  • LANSA Business users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.

  • LANSAWhen it comes to creating your business applications, there are hundreds of coding platforms and programming languages to choose from. These options range from very complex traditional programming languages to Low-Code platforms where sometimes no traditional coding experience is needed. Download our whitepaper, The Power of Writing Code in a Low-Code Solution, and:

  • LANSASupply Chain is becoming increasingly complex and unpredictable. From raw materials for manufacturing to food supply chains, the journey from source to production to delivery to consumers is marred with inefficiencies, manual processes, shortages, recalls, counterfeits, and scandals. In this webinar, we discuss how:

  • The MC Resource Centers bring you the widest selection of white papers, trial software, and on-demand webcasts for you to choose from. >> Review the list of White Papers, Trial Software or On-Demand Webcast at the MC Press Resource Center. >> Add the items to yru Cart and complet he checkout process and submit

  • Profound Logic Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application.

  • SB Profound WC 5536Join us for this hour-long webcast that will explore:

  • Fortra IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn: