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DB2 Field Procedures Finally Support Conditional Masking

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Conditional masking provides developers with another tool for protecting sensitive data.

 

In the first article that I wrote on the DB2 for i field procedure (FieldProc) support in the IBM i 7.1 release, I shared that the Field Procedure support delivered at GA should not be used to conditionally returned masked values due to the risk of data loss. Thus, a FieldProc program written for a credit card column on a decode call always needed to return the credit card number ('1100220033004400') instead of a masked version ('************4400') of the credit card number for unauthorized users.

 

The good news is that Level #14 of the IBM i 7.1 Database Group PTF lifts the masking restriction. This article details the enhancements that were made to allow Field Procedure programs to return masked values on the decode function call.

 

The new FieldProc Masking support revolves around two main components. The first component is a new parameter that was added to the parameter lists that the DB2 engine passes to the FieldProc program on each decode call. This new parameter controls whether or not the FieldProc program can return a masked value. There are some DB2 operations—such as the RGZPFM (Reorganize Physical File Member) command and trigger processing—that always require the clear-text version of the data to be returned. The second component is a new special SQLState value ('09501') that is to be returned by the FieldProc program whenever it is passed a masked value on the encode call. This prevents the masked value from being encoded, which would result in the original data value being lost. When this special SQLState value is returned, DB2 will ignore the encoded value that is passed back by the FieldProc program and instead use the value that's currently stored in the record image for that column. If this special SQLState is returned while a new row is being added to the table, then the default value for the FieldProc column will be stored in the record image.

 

Let's see these two new components of the FieldProc masking support in action by reviewing an example Field Procedure program implemented with RPG. Assume that this example Field Procedure program has been added to the cardnumber column in the orders table with the following SQL statement:

 

       ALTER TABLE datalib/orders

                   ALTER COLUMN cardnumber

                   SET FIELDPROC pgmlib/maskpgm

 

At the beginning of the RPG code below , you should first notice the SqFPInfo variable declaration for the new parameter that's passed to FieldProc programs to communicate whether a masked value can be returned on a decode function call. The details of this new parameter can be found in the SQFP include file, which is found in file QSYSINC/QRPGLESRC.

 

No changes are needed for conditional masking for the one-time registration call (FuncCode=0) to the FieldProc program, which returns the attributes of the encoded value. As in the first article, the encoded value is twice the length of the original value.

 

The new special SQLState value is found in the program logic for the encode call. Before encoding the clear-text value being passed into the program, the code checks whether the first 4 bytes of the input value contain a masking character; in this case, an asterisk (*) is used as a masking character. When the logic determines that the input value begins with masking characters, the SQLState value of '09501' is returned, which results in DB2 using the current value stored in the record image for the FieldProc column. Returning the SQLState of '09501' prevents loss of the original data value where an unauthorized user using native record-level access reads a record from a DB2 table, which results in the application buffer containing the masked value; the application then later uses that same buffer to update the record. Prior to the new support, the masked value would have been encoded by the FieldProc program. Now, the FieldProc program can ignore the encode call by returning the special SQLState value.

 

One limitation with the new support is that if for some reason an application programs tries to insert a new row that contains a masked value for the FieldProc column, DB2 will populate the column with its default value instead of the masked value. This event is unlikely to occur, but you should be aware of the potential behavior.

 

     D FuncCode       S             5I 0

     D p_FuncCode     S               *

     D OptParms       DS                 LikeDs(SQLFOPVD)

     D*

     D EnCodTyp       DS                 LikeDs(SQLFPD)

     D*

     D DeCodTyp       DS                 LikeDs(SQLFPD)

     D*

     D EnCodDta       S           512

     D DeCodDta       S           512

     D*

     D SqlState       S             5

     D SqMsgTxt       DS                 LikeDs(SQLFMT)

     D* >>New parameter passed for decode calls

     D SqFPInfo       DS                 LikeDs(SQLFI)

     D*

     D i              S            10I 0

     D En_ary         S             1   DIM(512) Based(En_ary_p)

     D De_ary         S             1   DIM(512) Based(De_ary_p)

     D e              S            10I 0

     D d              S            10I 0

     D

     D*

     DMYPSDS         SDS

     D PROC_NAME        *PROC

     D                                                                        * Procedure name

     D PGM_STATUS       *STATUS                                               * Status code

     D PRV_STATUS            16    20S 0                                     * Previous status

     D LINE_NUM              21    28                                         * Src list line num

     D ROUTINE           *ROUTINE                                             * Routine name

     D PARMS             *PARMS                                               * Num passed parms

     D USER                 254   263                                         * User name

     D currentUserfromPSDS...

     D                      358   367

 

 

     D/COPY QSYSINC/QRPGLESRC,SQLFP

 

     C     *Entry        Plist
     C                   Parm                    FuncCode
     C                   Parm                    OptParms
     C                   Parm                    DeCodTyp
     C                   Parm                    DeCodDta
     C                   Parm                    EnCodTyp
     C                   Parm                    EnCodDta
     C                   Parm                    SqlState
     C                   Parm                    SqMsgTxt
     C                   Parm                    SqFPInfo
      /Free
        SqlState = '00000' ;

        If FuncCode = 8 ; // Return attributes about the Encoded value

          // Verify this FieldProc program only being used for
          // fixed-length character column
          If DeCodTyp.SQLFST <> 452 and DeCodTyp.SQLFST <> 453 ;
            // Return error for unsupported data type
            SqlState = '38001' ;
          Else ;
            // The Encoded value has almost all of the same attributes
            //  as the decoded value
            //  Start by making the encoded attributes identical
            EnCodTyp = DeCodTyp ;

            // Encoded value length is twice that of the decoded value
            EnCodTyp.SQLFL = DeCodTyp.SQLFL * 2;
            EnCodTyp.SQLFBL = DeCodTyp.SQLFBL * 2;
          EndIf;

       
        ElseIf FuncCode = 0 ;  // Being called to Encode
          // Check if value to be encoded is masked
          If %Subst(DeCodDta:1:4) = '****';
              // Use special SQLState value to tell DB2 to use
              // value already in record, instead of encoding
              // the masked value
              SqlState = '09501';
          Else;
            // Value was NOT masked, proceed with Encode operation
            // set basing pointers for data arrays
            En_Ary_p = %Addr(EnCodDta);
            De_Ary_p = %Addr(DeCodDta);
            // set array indexes and counter
            e = 1;
            i = 1;
            // Encode data by reversing order of card numbers and
            // adding increasing number between each card number
            For d = DeCodTyp.SQLFL downto 1;
                En_Ary(e) = De_ary(d);
                e += 1;
                En_Ary(e) = %Char(i);
                e += 1;
                i += 1;
            ENDFOR;
          EndIf;

        ElseIf FuncCode = 4 ;  // Being Called to Decode value
            // set basing pointers for data arrays
            En_Ary_p = %Addr(EnCodDta);
            De_Ary_p = %Addr(DeCodDta);
            // set array indexes and counter
            d = 1 ;
            For e =  EnCodTyp.SQLFL-1 By 2 DownTo 1;
                De_Ary(d) = En_ary(e);
                d += 1;
            ENDFOR;

            If SqFPInfo.SQLFNM = '0'; // If DB2 allows masking on this request

              // Check if the decoded value must be masked for the current user
              //  by retrieving current user from RPG Program Status DS
              If currentUserfromPSDS <>'QSECOFER' and
                 currentUserfromPSDS <>'SECADMIN';
                   %Subst(DeCodDta:1:4) = '****';
              EndIf;
            EndIf;

        Else ;  // Invalid function code
          SqlState = '38003' ;
        EndIf ;

        Return ;

 

The decode function call is where the conditional masking logic is executed. With conditional masking, the FieldProc program will return a masked version of the decoded value for most users, and the full decoded value will be returned for only a small set of authorized users.

 

The decode code first decodes the encoded value back to its original value. With the original value in hand, the decode logic needs to decide whether the original value or the masked version of the original value can be returned. Notice that before the decode logic checks whether the current user is an authorized user, the decode logic must first verify whether DB2 allows a masked value to be returned on this decode call by checking the value of the SQLFNM field within the new SqFPInfo parameter. A value of 0 indicates that it's OK for the decode logic to return a masked value. DB2 passes a value of 1 for the SQLFNM field for operations such as the RGZPFM command.

 

Once it's determined that returning a masked value is allowed, the decode logic retrieves the user profile of the current user from the RPG program status data structure. The current user profile is then validated against the list of authorized users; in this example, the authorized user set is limited to the QSECOFR and SECADMIN users. This authorized user verification logic is quite simple, but the FieldProc program is free to use any mechanism that it wishes in order to determine whether the current user is authorized or not.

 

When a FieldProc program contains conditional masking logic, the FieldProc column cannot be referenced on the Select/Omit criteria of the definition of a Select/Omit Logical File. FieldProc column references are supported on the Select/Omit criteria only when the FieldProc program always returns the original value on the decode call.

 

A side effect of the conditional masking FieldProc support is that it can cause queries and reports to return different results for different users. When there's a comparison involving a column with a FieldProc, the DB2 query optimizer can choose to compare the encoded or decoded version of the FieldProc column with the search string. Inconsistent query results across different users comes into play when the optimizer decides to compare the decoded version of the FieldProc column with the search string.

 

Analyzing the runtime behavior of the following Select statement will provide a deeper understanding of this side-effect behavior.

 

SELECT order_date FROM orders WHERE cardnumber='1101220233034404'

 

Assume that the query optimizer decides to compare the search string with the decoded version of the cardnumber column. That means that the query optimizer has internally rewritten the WHERE clause into the following syntax:

 

     WHERE Decoded_Value(cardnumber)= '1101220233034404'

 

If an authorized user (QSECOFR or SECADMIN) runs the Select statement with this implementation, then the FieldProc program will always return the clear-text value of the cardnumber column. However, when a non-authorized user (JSMITH) runs this query, the decoded version of the cardnumber column will be a masked value ('************4404') which will never match the specified search string ('1101220233034404').

 

The query optimizer's behavior for FieldProc column comparisons is controlled by the FIELDPROC_ENCODED_COMPARISON QAQQINI option. (A list of supported values is found in Figure 1 later in this article.)

 

By default, this option is set to the *ALLOW_EQUAL value. Thus, the default behavior will be for the SQL Query Engine (SQE) optimizer to try to compare against the encoded version of the search argument. With this behavior, the query optimizer will attempt to implement the comparison with the following logic:

 

WHERE cardnumber = Encoded_Value('1101220233034404')

 

This implementation offers better performance because the FieldProc program is called only once to produce an encoded version of the search argument instead of being called to decode every cardnumber value stored in the table. The *ALLOW_EQUAL setting also causes the optimizer to use the encoded version of the FieldProc column when performing Group By and Distinct processing.

 

The good news is that the *ALLOW_EQUAL setting improves performance with usage of the encoded value, but the bad news is that not all parts of the query implementation can use the encode value. The decoded version of a FieldProc column is used on inequality (>, <=, etc.) comparisons, LIKE predicates, and the processing for the Order By and the Min/Max functions. The following SQL statement represents the optimizer's implementation for a more complex request.

 

    SELECT order_date FROM orders WHERE

       WHERE cardnumber = Encoded_Value('1101220233034404') OR

             Decoded_Value(cardnumber) LIKE '1101*'

 

With the optimizer using a mix of encoded and decoded value of a FieldProc column in query implementations, it's easy to see how FieldProc programs with conditional masking support can cause inconsistent query results.

 

 

*ALLOW_EQUAL

Allow query optimizer to use the encoded value of FieldProc columns in comparisons to optimize performance. This optimization is allowed for Equal and Not Equal comparisons along with GROUP BY & DISTINCT processing.

*ALLOW_RANGE

In addition to optimizations supported by *ALLOW_EQUAL, optimizer can use encoded values with inequality comparisons (>, <=, …), ORDER BY, and MIN/MAX grouping functions.

*ALL

Optimizations with encoded value are allowed on LIKE predicate in addition to optimizations supported by *ALLOW_RANGE.

*NONE

Optimizer is not allowed to optimize performance by using encoded value of FieldProc columns.

Figure 1: Supported values for the FIELDPROC_ENCODED_COMPARISON option

 

As you can see in Figure 1, the values of *ALLOW_RANGE and *ALL do enable the encoded value of a FieldProc to be used in more aspects of the query implementation to improve performance. However, those values may produce unexpected results when the encoded values produce a different ordering than the original data value. For instance, the *ALLOW_RANGE and *ALL values would result in the query optimizer ordering the results for the following Select statement by the encoded value of the cardnumber column.

 

       SELECT order_date, order_amount, cardnumber FROM orders

       ORDER BY cardnumber

 

Most applications expect the query results to be sorted based on the decoded value of the cardnumber column. Figure 2 demonstrates what the results sorted by the encoded value of the cardnumber column could look like. Based on this behavior, it's clear that the value of the FIELDPROC_ENCODED_COMPARISON QAQQINI option should be chosen only after careful planning has occurred. Remember that it is possible to change a QAQQINI option value between query executions. The DB2 for i Performance and Query Optimization Guide contains additional information on using QAQQINI options.

 

062012MilliganFigure2 

Figure 2: Output from Select statement sorted by encoded version of CARDNUMBER column

 

*NONE is the only value of the FIELDPROC_ENCODED_COMPARISON QAQQINI option yet to be discussed. The *NONE value is the only value supported by the Classic Query Engine (CQE). With the IBM i 7.1 release, all Query/400 and OPNQRYF (Open Query File) requests are processed by CQE, which means that those two interfaces will always operate with a value of *NONE, regardless of what value has been assigned to the FIELDPROC_ENCODED_COMPARISON QAQQINI option.

 

Setting the QAQQINI option to *NONE causes the optimizer to always use the decoded version of FieldProc column values. Performance will suffer with this setting because it will cause many calls to the FieldProc program to decode values stored in FieldProc columns. On the positive side, the *NONE behavior is the simplest to understand because all parts of a query implementation use the decoded value.

 

As mentioned earlier, the *NONE implementation can be confusing when the FieldProc program contains conditional masking logic because the decoded value of a FieldProc column will vary across users. In these cases, a developer may need to have two different versions of a query: one query for authorized users to run and a different query for unauthorized users.

 

As you can see, the new conditional masking support for Field Procedures has several configuration options and side effects that need to be reviewed before diving into implementation. Despite this complexity, the conditional masking support definitely provides developers with another tool for protecting sensitive data.

 

Kent Milligan
Kent Milligan is a Senior Db2 for i Consultant in the IBM Lab Services Power Systems Delivery Practice.  Kent has over 25 years of experience as a Db2 for IBM i consultant and developer working out of the IBM Rochester lab. Prior to re-joining the DB2 for i Lab Services practice in 2020, Kent spent 5 years working on healthcare solutions powered by IBM Watson technologies. Kent is a sought-after speaker and author on Db2 for i & SQL topics.
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    - Automating the query process with on-demand data, dashboards, and scheduled jobs

  • How to Manage Documents the Easy Way

    SB_HelpSystems_WC_GenericWhat happens when your company depends on an outdated document management strategy?
    Everything is harder.
    You don’t need to stick with status quo anymore.
    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task

     

  • Lessons Learned from the AS/400 Breach

    SB_PowerTech_WC_GenericGet actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Overwhelmed by Operating Systems?

    SB_HelpSystems_WC_GenericIn this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite.

     

  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_GenericYou need to know when IBM i disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

     

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_GenericMany business still depend on RPG for their daily business processes and report generation.Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, see how HelpSystems data automation software will help you stop re-keying data.

     

  • The Top Five RPG Open Access Myths....BUSTED!

    SB_Profound_WC_GenericWhen it comes to IBM Rational Open Access: RPG Edition, there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

     

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_GenericToo much paper is wasted. Attempts to locate documents in endless filing cabinets.And distributing documents is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

     

  • IBM i: It’s Not Just AS/400

    SB_HelpSystems_WC_Generic

    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • Ask the RDi Experts

    SB_HelpSystems_WC_GenericWatch this recording where Jim Buck, Susan Gantner, and Charlie Guarino answered your questions, including:

    • What are the “hidden gems” in RDi that can make me more productive?
    • What makes RDi Debug better than the STRDBG green screen debugger?
    • How can RDi help me find out if I’ve tested all lines of a program?
    • What’s the best way to transition from PDM to RDi?
    • How do I convince my long-term developers to use RDi?

    This is a unique, online opportunity to hear how you can get more out of RDi.

     

  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using NodeRun.com as a pre-built development environment

     

     

  • Inside the Integrated File System (IFS)

    SB_HelpSystems_WC_GenericDuring this webinar, you’ll learn basic tips, helpful tools, and integrated file system commands—including WRKLNK—for managing your IFS directories and Access Client Solutions (ACS). We’ll answer your most pressing IFS questions, including:

    • What is stored inside my IFS directories?
    • How do I monitor the IFS?
    • How do I replicate the IFS or back it up?
    • How do I secure the IFS?

    Understanding what the integrated file system is and how to work with it must be a critical part of your systems management plans for IBM i.

     

  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.

     

     

  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • How to Meet the Newest Encryption Requirements on IBM i

    SB PowerTech WC GenericA growing number of compliance mandates require sensitive data to be encrypted. But what kind of encryption solution will satisfy an auditor and how can you implement encryption on IBM i? Watch this on-demand webinar to find out how to meet today’s most common encryption requirements on IBM i. You’ll also learn:

    • Why disk encryption isn’t enough
    • What sets strong encryption apart from other solutions
    • Important considerations before implementing encryption

     

     

  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.

     

     

  • Fight Cyber Threats with IBM i Encryption

    SB PowerTech WC GenericCyber attacks often target mission-critical servers, and those attack strategies are constantly changing. To stay on top of these threats, your cybersecurity strategies must evolve, too. In this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

     

     

     

  • 10 Practical IBM i Security Tips for Surviving Covid-19 and Working From Home

    SB PowerTech WC GenericNow that many organizations have moved to a work from home model, security concerns have risen.

    During this session Carol Woodbury will discuss the issues that the world is currently seeing such as increased malware attacks and then provide practical actions you can take to both monitor and protect your IBM i during this challenging time.

     

  • How to Transfer IBM i Data to Microsoft Excel

    SB_HelpSystems_WC_Generic3 easy ways to get IBM i data into Excel every time
    There’s an easy, more reliable way to import your IBM i data to Excel? It’s called Sequel. During this webinar, our data access experts demonstrate how you can simplify the process of getting data from multiple sources—including Db2 for i—into Excel. Watch to learn how to:

    • Download your IBM i data to Excel in a single step
    • Deliver data to business users in Excel via email or a scheduled job
    • Access IBM i data directly using the Excel add-in in Sequel

    Make 2020 the year you finally see your data clearly, quickly, and securely. Start by giving business users the ability to access crucial business data from IBM i the way they want it—in Microsoft Excel.

     

     

  • HA Alternatives: MIMIX Is Not Your Only Option on IBM i

    SB_HelpSystems_WC_GenericIn this recorded webinar, our experts introduce you to the new HA transition technology available with our Robot HA software. You’ll learn how to:

    • Transition your rules from MIMIX (if you’re happy with them)
    • Simplify your day-to-day activities around high availability
    • Gain back time in your work week
    • Make your CEO happy about reducing IT costs

    Don’t stick with a legacy high availability solution that makes you uncomfortable when transitioning to something better can be simple, safe, and cost-effective.

     

     

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  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413Robot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center efficiency.