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Are You Meeting the PCI DSS Security Standards?

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Don’t take the requirements lightly; the cost of non-compliance could be very steep.

 

Acceptance of debit and credit cards is a growing requirement for businesses of all sizes. Since 2005, the Payment Card Industry Security Standards Council (PCI) has imposed strict mandates, the Data Security Standards (DSS), to ensure the security of the computer systems that process, transmit, and/or store sensitive credit card data.

 

Every business that accepts card data in any way is subject to the requirements of the PCI DSS, and the compliance requirements vary widely based on transaction volume, type of business, handling of the card data, and software applications. At the top end, a company could be required to have a third-party Qualified Security Auditor (QSA) who has been certified by the PCI to perform an on-site, extensive analysis of a merchant's operations and systems.

 

Meeting these ever-intensifying PCI DSS mandates poses unique challenges to companies whose main business system is the IBM i (AS/400, System i, iSeries).

 

Some aspects of compliance are as simple as never storing magnetic stripe data or the card security code. Others are time-consuming, such as documenting every piece of infrastructure hardware, its firmware revision, and last update, and monitoring the logs of all systems on a periodic basis.

10 Revealing Payment/Order Application Questions

  1. Is your payment app validated to the Payment Application Data Security Standard (PA-DSS)?
  2. Is a specific person assigned responsibility for handling all of the security compliance?
  3. Does your payment app not store magnetic stripe data (track data) or PIN blocks? This storage is strictly prohibited!
  4. Does it store primary account numbers (PANs) with strong encryption protection and have all access logged in files that are periodically reviewed and unable to be altered?
  5. Does it use a firewall with Stateful Packet Inspection to specifically protect your systems from unauthorized access? Are the logs from the firewall monitored periodically?
  6. Does every person have their own unique User ID? Are complex, strong, and unique passwords required to access your systems? Are those passwords forced to be changed periodically?
  7. Have all system and software default settings and passwords been changed? And are those changes recorded in a permanent log?
  8. Have all unnecessary and insecure services been removed from these systems? Have those changes been logged as they are performed?
  9. Have all the systems been patched with all applicable security updates? Is every device in your system being maintained with the latest firmware updates? Are the updates logged as they are performed?
  10. Have you provided physical security for the systems and other devices that handle card info, including even fax machines?

 

If you answered "no" to any of these, you are likely in violation of the PCI DSS! These 10 questions only address two handfuls of the ~270 questions contained in the PCI Self-Assessment Questionnaire Level "D."

The Players

The term "merchant" typically describes the business selling a product or service and accepting cards as payment. If your company accepts debit or credit cards as payment, you are the merchant!

 

An "acquirer" is the entity that initiates and maintains relationships with merchants for the acceptance of payment cards. They are also referred to as "acquiring bank" or "acquiring financial institution." An acquirer is a federally chartered banking organization that may or may not have brick and mortar branches. Acquirers range from your local corner bank to huge organizations that do nothing but acquire, like TSYS, First Data, or Paymentech. These banks may be aligned with a well-known retail bank, like Paymentech with Chase, or be independent like TSYS.

 

These are the major acquirers in the U.S.:

  • First Data Corporation (First Data Merchant Services, or FDMS) includes CardService International, Wells Fargo, PNC Merchant Services, SunTrust Merchant Services, and Citi Merchant Services
  • Chase Paymentech (Chase Merchant Services, or CMS)
  • Bank of America Merchant Services (BAMS)
  • American Express (through their Centurion Bank)
  • Fifth Third Bank
  • Heartland Payment Systems
  • First national Merchant Solutions (FNMS)
  • Elavon/NOVA
  • Global Payments

 

This short list accounts for about 90% of all the card transactions in the U.S. The rest of the acquirers are small, very specialized organizations. Many of the small neighborhood banks resell the acquirer services from these Tier 1 acquirers, though that may not be made clear to the merchant.

 

Many companies that are not officially banking organizations specialize in vertical markets, such as education or restaurants. They will resell a major acquirer's services to their verticals. These companies are called Independent Sales Organizations (ISOs). You may have a Merchant Agreement with a company that is not on the list above. If that's the case, they are most likely a reseller (ISO) for the services of the Tier 1 Acquirers in the list above.

 

The acquirer, large or small, is responsible for handling collection of the payments for all bankcard transactions the merchant processes. Acquirers perform the collection after the merchant "settles" its daily batch through the authorization network, and ensures that the collected money is deposited in the merchant's "deposit account." That deposit account, which is a working bank account of the company, can be in the same bank as the acquirer, or in any other bank.

 

The per-transaction fee that the acquirer receives for its services is always proportional to the amount of perceived risk taken in handling the transactions for a particular business.

 

The acquirer establishes and maintains merchant relationships by "boarding merchants," resulting in a formal "Merchant Agreement." The Merchant Agreement is the authoritative document as to any merchant processing card payments; it also covers the merchant's responsibility to adhere to the PCI Security Standards to the satisfaction of the acquirer.

 

04142014ChandlerFigure01

Figure 1: Chain of Enforcement of PCI Standards

 

The merchant agreement stipulates that the merchant adhere to the current security standards outlined by the credit card companies. If the merchant loses data and is found to not adhere to these standards, the merchant is liable to the card organizations for possible huge fines.

As Visa Threatens…

Here is an excerpt of the security regulations from Visa: "Members (merchants) receive protection from fines for merchants or service providers that have been compromised but found to be [security standards]-compliant at the time of the security breach… Members are subject to fines, up to $500,000 per incident, for any merchant or service provider that is compromised and not CISP-compliant at the time of the incident."

 

That's right; the fine can be up to half a million dollars per incident!

 

Merchants must immediately notify the acquirer if they lose data. If a merchant fails to immediately notify Visa USA Fraud Control of the suspected or confirmed loss or theft of any Visa transaction information, the member will be subject to a penalty of $100,000 per incident. This applies to all other card brands, also.

 

Beyond that, a merchant could also be held responsible for the card re-issuance costs incurred by the card-issuing banks involved. For every compromised card number, a new physical card must be issued to the cardholder. The bank issuing the new card can take the merchant to court to recover those costs; in fact, a nine-figure lawsuit was threatened against a large multi-store retailer for precisely these costs.

 

The acquirer provides the communications services (either directly or through a subcontractor) for the merchant to obtain real-time card authorizations and deliver end-of-day settlements. Some acquirers, such as Paymentech, also own "authorization networks," while some use a dedicated independent authorization network, like TSYS (aka Vital, aka VisaNet). The services of the communication network (authorization network) are paid transparently by the acquirer as part of the merchant fees.

PCI Mandates

In 1999, Visa USA realized that the proliferation of businesses that use computers, take orders, and store card information presented a great risk to cardholders. Visa hired security consultants to develop a "best practices" document as a guideline for businesses that store credit card information.

 

On December 14, 2004, Payment Card Industry (PCI) heavyweights American Express, Discover Financial Services, JCB International, MasterCard Worldwide, and Visa Inc. together empowered the Payment Card Industry Security Standards Council with the authority to manage payment industry best practices. The Council maintains, evolves, and promotes the Payment Card Industry security standards. It also provides critical tools needed for implementation of the standards, such as assessment and scanning guidelines, a series of Self-Assessment Questionnaires for various categories of merchants, training and education, and product certification programs.

 

The resulting Payment Card Industry Data Security Standard (PCI DSS) is at Revision 3.0; it is the industry's definitive source of guidance for merchants fulfilling their mandate to secure their credit card information.

 

Security Breach Enforcement

The PCI DSS is not a legislative law enforced by government. The enforcement of the standard is by the major payment brands (Visa, MC, AmEx, Discover) through fines, sanctions, and more. The goal is to make non-compliance an unacceptable risk to merchants. Possibly the greatest liability of non-compliance is the consequential damages paid to the banks that issued cards to the merchant's customers by non-compliant merchants that suffer a breach. If a security breach exposes card numbers, the issuing bank must issue new cards to its customers, at great expense. In the case of TJX (T.J. Maxx Companies), the company was considered liable for about $120 million in card re-issuance costs. That did not include the fines and penalties from the card organizations, which were also substantial. All of these penalties are enforced based on the terms of the merchant agreement with the acquirer. Read yours!

 

PCI Standards Enforcement

The banks that sign up merchants for processing accounts are now requiring varying levels of proof that the merchant's systems and applications are validated against the PCI DSS standard. For those merchants with substantial quantities of card processing, the standards must be evaluated, on premises, by certified, independent Qualified Security Auditors (QSAs) and must be re-validated annually. A list of QSAs is available at the PCI site.

 

To most effectively enforce the new regulations, the standards were first most rigorously enforced toward the merchants that processed the most transactions. In recent years, those standards have been applied to progressively smaller merchants.

 

04142014ChandlerFigure02

Figure 2: Merchant Activities Within the Scope of PCI Standards

 

Examples of infrastructure that should be considered "in scope":

 

Store: Retain cardholder data (in any way) in non-volatile storage

  • Write data to disk in physical files
  • Write data to disk IFS root file system files

 

Process: Handle cardholder data (in any way) in volatile storage

  • Accept keyed card data into a screen on any workstation
  • Accept swiped mag stripe data into a screen on any workstation
  • Accept card data in a browser screen generated by your software/server

 

Transmit: Send cardholder data from any system to any other

  • Send cardholder data from an e-commerce server to your IBM i
  • Send data from any workstation to your IBM i
  • Send data to an authorization network for validation

 

If you do any of these, all of your infrastructure systems are "in PCI scope."

 

Scope can be narrowed with the use of network segmentation, which isolates the cardholder data environment from the remainder of an entity's network. Narrowing of scope can lower the cost of the PCI DSS assessment, lower the cost and difficulty of implementing and maintaining PCI DSS controls, and reduce risk for the entity. Realize that the PCI segmentation suggestions assume a Windows or Linux environment, not a fully-integrated System i. For more information on scoping, see PCI DSS Appendix D: Segmentation and Sampling of Business Facilities/System Components.

Why Comply with PCI Security Standards?

Why should you, as a merchant, comply with the PCI Security Standards? At first glance, especially if you are a smaller organization, it may seem like a lot of effort, and confusing to boot. But not only is compliance becoming increasingly important, it may not be the headache you expected.

 

Compliance with data security standards can bring major benefits to businesses of all sizes.

 

Compliance with the PCI DSS means that your systems are secure, and customers can trust you with their sensitive payment card information:

  • Trust means your customers have confidence in doing business with you.
  • Confident customers are more likely to be repeat customers and to recommend you to others.

Compliance improves your reputation with acquirers and payment brandsthe partners you need in order to do business.

 

Compliance is an ongoing process, not a one-time event. It helps prevent security breaches and theft of payment card data, not just today, but in the future:

  • As data compromise becomes ever more sophisticated, it becomes ever more difficult for an individual merchant to stay ahead of the threats.
  • The PCI Security Standards Council is constantly working to monitor threats and improve the industry's means of dealing with them through enhancements to PCI Security Standards and by the training of security professionals.
  • When you stay compliant, you are part of the solutiona united, global response to fighting payment card data compromise.

 

Compliance has indirect benefits as well:

  • Efforts to comply with PCI Security Standards will better prepare you to comply with other regulations, such as HIPAA, SOX, etc.
  • You'll have a basis for a corporate security strategy.
  • You will likely identify ways to improve the efficiency of your IT infrastructure.

 

But if you are not compliant, it could be disastrous for your company and for those entrusted, directly or indirectly, with risk management:

  • Compromised data negatively affects consumers, merchants, and financial institutions.
  • Just one incident can severely damage your reputation and your ability to conduct business effectively, far into the future.
  • Account data breaches can lead to catastrophic loss of sales, relationships. and standing in your community, and depressed share price if yours is a public company.

 

Possible expensive, negative consequences also include these:

  • Lawsuits
  • Insurance claims
  • Reputational damage
  • Cancelled accounts
  • Payment card issuer fines
  • Government fines

Intrusion/Penetration Scans: Not PCI Compliance

Since it is an acquiring bank with which you have a Merchant Agreement that is responsible for ensuring your PCI compliance, they typically are only capable of the most cursory understanding of the PCI requirements. They are a bank, not a trained security auditor. The limited extent of their security understanding is illustrated by their, typically, sole requirement for the merchant to perform periodic intrusion scans, usually with a vendor from which the bank receives a commission on the monthly or quarterly service. This may be the sole commitment that the bank asks of the merchant, and if it is, it says far more about the bank's lack of understanding of PCI than the fulfillment of the requirement says about the merchant. Possibly, it is financially preferable to shoulder the costs of poor security and increase the merchant fees than it is to train bank/acquirer employees how to enforce PCI mandates.

 

Yes, intrusion scanning is one small component of PCI compliance; it satisfies only one section of the PCI DSS: Section 11.2.

 

PCI DSS 11.2 requires a merchant to run internal and external network vulnerability scans at least quarterly and after any significant change in the network. After passing a scan for initial PCI DSS compliance, an entity must, in subsequent years, pass four consecutive quarterly scans as a requirement for compliance. Quarterly external scans must be performed by an Approved Scanning Vendor (ASV). Scans conducted after network changes may be performed by internal staff.

 

What about the other 270+ sections?

 

To be candid, if your bank asks you only for an intrusion scan to satisfy their PCI requirements, they are doing you no favor. Such a demand is a fig leaf that protects neither the merchant nor the bank in any meaningful way. It should cause serious consideration on your part. Read on for a summary of what you need to know.

PCI Documents

Fortunately, the PCI has provided free tools to assist in implementing security enhancements to establish a credit card security baseline. Their superb "best practices" documents are free to the public and have the official PCI stamp of approval. No need exists for you to hire an expensive security consultant and pay for the creation of a set of security guidelines.

If you were to hire a qualified security auditor to create a comprehensive set of "best practices" security standards for your organization, how much would you expect to pay?

 

04142014ChandlerFigure03

 

 

Figure 3: Comprehensive Library of Valuable PCI-Provided Documents

 

Let's say those standards included a comprehensive IT plan, as well as operational guidance for all aspects of the business that are related to the handling of credit cards. Such a service could easily cost $50,000 or more. The PCI provides all of this, and more, for free. Download it here.

PCI Data Security Standard

In a valuable effort to set minimum guidelines for enterprise security, the PCI identified a dozen areas of concern, grouped into six general headings.

 

04142014ChandlerFigure04

Figure 4: The Twelve Commandments of PCI DSS

 

Guidelines for Cardholder Data Elements

04142014ChandlerFigure05

Figure 5: Protection of Card Data Elements

 

Once you meet the minimum requirements outlined in the PCI documents, you can be comfortable that you have created the proper security environment and that your company will not be held liable for non-compliance, should a security breach occur.

Typical PCI DSS Failures

04142014ChandlerFigure06

Figure 6: Few Merchants Are 100% Compliant. PCI Is a Process.

 

  04142014ChandlerFigure07

 

Source: Forrester Consulting: The State of PCI Compliance (commissioned by RSA/EMC)

 

Figure 7: Risky Business: Violations of Storage Restrictions Are Common.

 

PCI-DSS for Merchants

The Payment Card Industry's definition of a "merchant" is:

 

For the purposes of the PCI Data Security Standards (DSS), a merchant is defined as any entity that accepts payment cards bearing the logos of any of the original five members of PCI Security Standards Council (American Express, Discover, JCB, MasterCard or Visa) as payment for goods and/or services....

 

The PCI DSS is a multifaceted security standard that includes requirements for security management, policies, procedures, network architecture, software design, and other critical protective measures. This comprehensive standard is intended to help organizations proactively protect customer account data.

 

Merchant PCI Reporting "Levels"

In addition to adhering to the PCI Data Security Standard, compliance validation is required for Level 1, Level 2, and Level 3 merchants, and may be required for Level 4 merchants.

 

04142014ChandlerFigure08

Figure 8: Visa defines "Merchant Levels" based on transaction volume.

 

Obtained March 25, 2014: http://usa.visa.com/merchants/risk_management/cisp_merchants.html

"SAQ" It to Me

The PCI publishes a series of Self Assessment Questionnaires (SAQs) that provide a comprehensive analysis tool to document merchant compliance. This is a set of five validation tools intended to assist merchants and service providers in self-evaluating their compliance with the Payment Card Industry Data Security Standard (PCI DSS). The multiple versions of the PCI DSS SAQ vary to meet the needs and characteristics of all merchants, depending on how they make use of credit cards.

 

The SAQ includes a series of yes-or-no questions for compliance. If an answer is no, the organization must state the future remediation date and associated actions. In order to align more closely with merchants and their compliance validation process, the SAQs provide flexibility based on the complexity of particular merchant environments (see chart below). The PCI DSS Self-Assessment Questionnaire Guidelines and Instructions document provides more details on each SAQ type (see www.pcisecuritystandards.org).

 

04142014ChandlerFigure09

Figure 9: The Five Flavors of SAQ

 

The most commonly used SAQ for most merchants who are using the IBM midrange platform is the SAQ-D. This is because the merchant is typically accepting cardholder data into screens on workstations or browsers that are served by the AS/400, System i, iSeries, IBM i, or the web server. In addition, that data is typically saved in either volatile or non-volatile storage, and sent to other systems. This is a match for the three criteria for being "in scope”, to "store, process, or transmit" cardholder data.

 

The goal of this document is to help you to clarify the scope for which you qualify and to suggest ways to decrease that scope. This in turn will assist you in reducing, perhaps dramatically, the effort and the costs required to establish, maintain, and document PCI compliance. While network segmentation can reduce PCI scope, more-flexible and more-effective methods must be implemented to reduce efforts and resulting costs to the absolute minimum.

The "for i" Section

So far, we have covered the requirements of the PCI Security Standards. Now we can address some of the issues specific to the IBM i. If you were to read the entire library of PCI documents, you would see that it is decidedly PC-centric. Over and over, they refer to the use of individual PCs (systems/servers) to have individual tasks, like one for web server, one for database, one for payment application, one more for order entry. And further, they assume that the link between all of these systems is TCP/IP and that the liberal use of routers and firewalls with Access Control Lists (ACLs) can provide the segregation that they require between the various components.

 

One of the best features of a PC-based architecture is that you can just add another little server to the system to expand what you are doing. One of the biggest curses of a PC-based architecture is that you can just add another little server to the system to expand what you are doing.

 

04142014ChandlerFigure10

Figure 10: Typical PC-Based Orientation in PCI Concepts

 

Every server added is a huge management responsibility, and if you are using Windows, heaven forbid, you have that additional issue of virus protection, constant updates, and stability.

 

We all know better. One central machine with all of the abilities built in to the operating system is superior and much easier to manage.

 

04142014ChandlerFigure11

Figure 11: IBM Midrange Incorporates All Servers Internally

 

The biggest benefit of the IBM midrange is that all of the components are fully integrated to the IBM i operating system. The biggest challenge of the IBM Midrange is that all of the components are fully integrated to IBM i operating system.

 

How do you accommodate the perceived request from PCI for a firewall between each functional component when all of the components are built into the operating system? How do you provide the ACL to control access between components that do not use TCP/IP to communicate?

Authoritative Security Book

For an in-depth dissertation on this subject, we suggest you and your administrators study the comprehensive book by Carol Woodbury. The author's company provides a copy of this book to all of their customers as an integral part of the mandated "PCI Implementation Guide" that is audited by their QSA.

 

04142014ChandlerFigure12

Figure 12: The Industry's Best Book on Security

Reference Materials

­

Ira Chandler

Ira Chandler is the founder of Curbstone Corporation and has been programming communications software since 1981. Ira wrote the first commercial credit card processing software for the IBM AS/400 in 1993.

 

Currently, more than 300 companies, universities, and government entities have selected the IBM i operating system and Curbstone Card, Ira's company's PCI-security-validated payment server, including MIT, Harvard, WW Norton Publishing, Fisher Scientific, Campbell Hausfeld, Sunbelt Rentals, AdoramaCamera.com, Penn State University, Beneteau Yachts, Hornady, and the U.S. Space & Rocket Center.

 

While Curbstone software is primarily written in RPGLE, Curbstone was the first to publish a commercial PHP application for the System i, the Shopping Cart Pipeline, and remains committed to the PHP language.

 

Ira Chandler can be contacted at 888-844-8533 or ira@curbstone.com (Curbstone.com).

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    Profound Logic's Alex Roytman and Liam Allan are here to show you how Free-format RPG and Node.js make it possible to deliver applications your whole business will love:

    • Transform legacy RPG code to modern free-format RPG and Node.js
    • Deliver truly modern application interfaces with Profound UI
    • Extend your RPG applications to include Web Services and NPM packages with Node.js

     

  • Accelerating Programmer Productivity with Sequel

    SB_HelpSystems_WC_Generic

    Most business intelligence tools are just that: tools, a means to an end but not an accelerator. Yours could even be slowing you down. But what if your BI tool didn't just give you a platform for query-writing but also improved programmer productivity?
    Watch the recorded webinar to see how Sequel:

    • Makes creating complex results simple
    • Eliminates barriers to data sources
    • Increases flexibility with data usage and distribution

    Accelerated productivity makes everyone happy, from programmer to business user.

  • Business Intelligence is Changing: Make Your Game Plan

    SB_HelpSystems_WC_GenericIt’s time to develop a strategy that will help you meet your informational challenges head-on. Watch the webinar to learn how to set your IT department up for business intelligence success. You’ll learn how the right data access tool will help you:

    • Access IBM i data faster
    • Deliver useful information to executives and business users
    • Empower users with secure data access

    Ready to make your game plan and finally keep up with your data access requests?

     

  • Controlling Insider Threats on IBM i

    SB_HelpSystems_WC_GenericLet’s face facts: servers don’t hack other servers. Despite the avalanche of regulations, news headlines remain chock full of stories about data breaches, all initiated by insiders or intruders masquerading as insiders.
    User profiles are often duplicated or restored and are rarely reviewed for the appropriateness of their current configuration. This increases the risk of the profile being able to access data without the intended authority or having privileges that should be reserved for administrators.
    Watch security expert Robin Tatam as he discusses a new approach for onboarding new users on IBM i and best-practices techniques for managing and monitoring activities after they sign on.

  • Don't Just Settle for Query/400...

    SB_HelpSystems_WC_GenericWhile introducing Sequel Data Access, we’ll address common frustrations with Query/400, discuss major data access, distribution trends, and more advanced query tools. Plus, you’ll learn how a tool like Sequel lightens IT’s load by:

    - Accessing real-time data, so you can make real-time decisions
    - Providing run-time prompts, so users can help themselves
    - Delivering instant results in Microsoft Excel and PDF, without the wait
    - Automating the query process with on-demand data, dashboards, and scheduled jobs

  • How to Manage Documents the Easy Way

    SB_HelpSystems_WC_GenericWhat happens when your company depends on an outdated document management strategy?
    Everything is harder.
    You don’t need to stick with status quo anymore.
    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task

     

  • Lessons Learned from the AS/400 Breach

    SB_PowerTech_WC_GenericGet actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Overwhelmed by Operating Systems?

    SB_HelpSystems_WC_GenericIn this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite.

     

  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_GenericYou need to know when IBM i disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

     

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_GenericMany business still depend on RPG for their daily business processes and report generation.Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, see how HelpSystems data automation software will help you stop re-keying data.

     

  • The Top Five RPG Open Access Myths....BUSTED!

    SB_Profound_WC_GenericWhen it comes to IBM Rational Open Access: RPG Edition, there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

     

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_GenericToo much paper is wasted. Attempts to locate documents in endless filing cabinets.And distributing documents is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

     

  • IBM i: It’s Not Just AS/400

    SB_HelpSystems_WC_Generic

    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • Ask the RDi Experts

    SB_HelpSystems_WC_GenericWatch this recording where Jim Buck, Susan Gantner, and Charlie Guarino answered your questions, including:

    • What are the “hidden gems” in RDi that can make me more productive?
    • What makes RDi Debug better than the STRDBG green screen debugger?
    • How can RDi help me find out if I’ve tested all lines of a program?
    • What’s the best way to transition from PDM to RDi?
    • How do I convince my long-term developers to use RDi?

    This is a unique, online opportunity to hear how you can get more out of RDi.

     

  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using NodeRun.com as a pre-built development environment

     

     

  • Inside the Integrated File System (IFS)

    SB_HelpSystems_WC_GenericDuring this webinar, you’ll learn basic tips, helpful tools, and integrated file system commands—including WRKLNK—for managing your IFS directories and Access Client Solutions (ACS). We’ll answer your most pressing IFS questions, including:

    • What is stored inside my IFS directories?
    • How do I monitor the IFS?
    • How do I replicate the IFS or back it up?
    • How do I secure the IFS?

    Understanding what the integrated file system is and how to work with it must be a critical part of your systems management plans for IBM i.

     

  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.

     

     

  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • How to Meet the Newest Encryption Requirements on IBM i

    SB PowerTech WC GenericA growing number of compliance mandates require sensitive data to be encrypted. But what kind of encryption solution will satisfy an auditor and how can you implement encryption on IBM i? Watch this on-demand webinar to find out how to meet today’s most common encryption requirements on IBM i. You’ll also learn:

    • Why disk encryption isn’t enough
    • What sets strong encryption apart from other solutions
    • Important considerations before implementing encryption

     

     

  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.

     

     

  • Fight Cyber Threats with IBM i Encryption

    SB PowerTech WC GenericCyber attacks often target mission-critical servers, and those attack strategies are constantly changing. To stay on top of these threats, your cybersecurity strategies must evolve, too. In this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

     

     

     

  • 10 Practical IBM i Security Tips for Surviving Covid-19 and Working From Home

    SB PowerTech WC GenericNow that many organizations have moved to a work from home model, security concerns have risen.

    During this session Carol Woodbury will discuss the issues that the world is currently seeing such as increased malware attacks and then provide practical actions you can take to both monitor and protect your IBM i during this challenging time.

     

  • How to Transfer IBM i Data to Microsoft Excel

    SB_HelpSystems_WC_Generic3 easy ways to get IBM i data into Excel every time
    There’s an easy, more reliable way to import your IBM i data to Excel? It’s called Sequel. During this webinar, our data access experts demonstrate how you can simplify the process of getting data from multiple sources—including Db2 for i—into Excel. Watch to learn how to:

    • Download your IBM i data to Excel in a single step
    • Deliver data to business users in Excel via email or a scheduled job
    • Access IBM i data directly using the Excel add-in in Sequel

    Make 2020 the year you finally see your data clearly, quickly, and securely. Start by giving business users the ability to access crucial business data from IBM i the way they want it—in Microsoft Excel.

     

     

  • HA Alternatives: MIMIX Is Not Your Only Option on IBM i

    SB_HelpSystems_WC_GenericIn this recorded webinar, our experts introduce you to the new HA transition technology available with our Robot HA software. You’ll learn how to:

    • Transition your rules from MIMIX (if you’re happy with them)
    • Simplify your day-to-day activities around high availability
    • Gain back time in your work week
    • Make your CEO happy about reducing IT costs

    Don’t stick with a legacy high availability solution that makes you uncomfortable when transitioning to something better can be simple, safe, and cost-effective.

     

     

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  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413Robot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center efficiency.