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Brief: The AS/400's help support is one of its great strengths. A powerful feature of this help support is an index search function known as InfoSeeker. Learn how you can create your own custom search indexes to provide users with powerful help search facilities.

Help support is one of the most important features of any application. User access to online, context-sensitive help text can be a significant training and productivity boost. At the touch of a key, a user can quickly obtain information about a display or a particular area of a display. But did you know that you can supplement your application help support with access to help text by topic? By adding an index search function, you enable users to search for specific topics based on search words or phrases and allow them to browse detailed information about each topic.

Index search functions have always been part of OS/400, but V2R3 introduces an enhanced version dubbed InfoSeeker. (MC first covered V2R3's InfoSeeker in detail in "The New AS/400 InfoSeeker," March 1994.) As the user searches for specific topics in his own words, InfoSeeker presents a list of matching topics. From the list, he can select topics for viewing help text such as definitions, overviews, diagrams and how-to instructions. By adding this function to your help support, you can make your applications even easier to learn and use.

InfoSeeker ships with every AS/400 as part of OS/400, so there's no additional charge. It comes with hundreds of topics concerning the operations and programming of your system. But InfoSeeker is not limited to these topics. You can add topics of your own, customized for your applications. Through OS/400's User Interface Manager (UIM) language, you can create help support that includes InfoSeeker access.

Overview of InfoSeeker

With InfoSeeker, you gain access to information organized by topics. Think of it as a glossary or a table of contents for a book. InfoSeeker allows a user to search for topics through search words or phrases. It matches the word or phrase from a user request with synonym tables. The synonym tables are linked to topic descriptions which are in turn linked to help text. Once a topic is found, the user can view information about it.

To illustrate how InfoSeeker works, let's say you need information on how to power down your system. When you key the phrase "power down," InfoSeeker displays all topics related to powering down your system, as illustrated in 1.

To illustrate how InfoSeeker works, let's say you need information on how to power down your system. When you key the phrase "power down," InfoSeeker displays all topics related to powering down your system, as illustrated in Figure 1.

InfoSeeker presents topics in an outline view with dynamic expand, contract and search capabilities so that you can readily find your information. In 1, you can see several topics which you can expand, as indicated by the plus sign (+) to the left of each topic. You can expand these topics individually with the Expand topic option (7) or all at once with the All topics function (F5).

InfoSeeker presents topics in an outline view with dynamic expand, contract and search capabilities so that you can readily find your information. In Figure 1, you can see several topics which you can expand, as indicated by the plus sign (+) to the left of each topic. You can expand these topics individually with the Expand topic option (7) or all at once with the All topics function (F5).

You can view a particular topic to get more detailed information. For example, if you use option 5 (Display topic) in the "Power down system (PWRDWNSYS) command" topic, you get the information screen illustrated in 2.

You can view a particular topic to get more detailed information. For example, if you use option 5 (Display topic) in the "Power down system (PWRDWNSYS) command" topic, you get the information screen illustrated in Figure 2.

Objects known as panel groups (type *PNLGRP) contain InfoSeeker topics and the lower-level help text for those topics. The panel groups aren't directly accessible by InfoSeeker; but when you add them to a search index object (type *SCHIDX), InfoSeeker indirectly gains access to them.

You can start InfoSeeker with the Start Search Index (STRSCHIDX) command, through the Information Assistant Options (INFO) menu or through any command or display file that has the search index function enabled.

For more information about InfoSeeker and the search index function, see the AS/400 manuals listed at the end of this article, or these MC articles: "Simplify Con-textual Help Development," May 1994; "The New AS/400 InfoSeeker," March 1994; or "Jazz Up Help With UIM," January 1992. InfoSeeker Topic Candidates

Now that you have an idea of what InfoSeeker does, let's look at what kind of information you should consider for the InfoSeeker function.

InfoSeeker topics generally include three types of information.

o Reference information-includes reference material such as definitions, examples and tables to help answer the question "What is?" o Procedural information-includes a series of steps to illustrate a process (for example, how to enter an order). Procedural information answers the question "How?" o Conceptual information-includes answers to the question "Why?" Contains overviews, advantages and comparisons.

In brief, anything that helps answer "What?" "How?" or "Why?" could be candidate material for InfoSeeker. Deciding what type of help information you're going to include may help you create information that is more effective. Now we'll look at the objects (and the source members used to create them) that InfoSeeker uses to display help information.

Panel Groups

Although you can use several objects-display files, OfficeVision documents and panel groups-to generate help support for your applications, panel group objects are the most versatile. (You can also use panel groups for creating menus and even application dialogues; but in this article, we'll only be using panel groups to generate help support.) Many useful functions are available through panel groups that aren't available through the other object types that can be used for help support.

 o Help support for user-written commands. o Windowed help text. o Hypertext links. o InfoSeeker functions. 

As you can see, there are several good reasons to choose panel groups for your application help. But if you want to access InfoSeeker functions, you have no choice-you must use panel groups.

You create panel group objects from source members of type PNLGRP much like you create CL program objects from CLP type source members. To make a panel group object accessible through InfoSeeker, you must add it to a search index object. Here are the four basic steps to developing InfoSeeker help.

 1. Create a panel group source member. 2. Create a panel group object from the source member. 3. Create a search index. 4. Add the panel group object to the search index. 

InfoSeeker-capable panel group source members include the topic list that InfoSeeker displays and the help text for each topic in the list. You create panel group source statements with the UIM language. This tag-based language is easy to use and requires very little formatting. Therefore, you don't have to use SEU to edit panel group source-any editor will do.

Each statement starts with a tag which identifies the purpose of the statement. For example, :HELP denotes the beginning of a help module and :P denotes the beginning of a paragraph. The tag identifier is optionally followed by elements referred to as attributes. Attributes, as the name implies, describe the characteristics of the tag statement and how it's used by UIM.

You can enter the source for panel groups in uppercase, lowercase or mixed case. UIM converts all text except tag content (text that you can display or print) to uppercase at the time you create the panel group. For more information, see "Simplify Contextual Help Development," MC, May 1994.

A panel group used for InfoSeeker is similar to any other help panel group- it's made up of help modules. However, InfoSeeker panel groups contain special UIM tags which provide the index search function. Only three such tags exist, so you should be able to remember them quite easily. 3 lists the tags and illustrates their formats.

A panel group used for InfoSeeker is similar to any other help panel group- it's made up of help modules. However, InfoSeeker panel groups contain special UIM tags which provide the index search function. Only three such tags exist, so you should be able to remember them quite easily. Figure 3 lists the tags and illustrates their formats.

If you have already defined your help text with panel groups, you have done much of the work. All you have to do is insert InfoSeeker tags in the appropriate places. Of course, you can also generate panel groups specifically for InfoSeeker, as we'll do here.

In the following sections, we'll describe each statement. We'll then look at a working sample to bind the how-to concepts in your mind.

:ISCH and :ISCHSYN Tags

Every InfoSeeker topic has a corresponding index search (:ISCH) tag statement in the help panel group source member. This tag specifies the topic text displayed by InfoSeeker for a given help module. InfoSeeker displays the topic when the user enters a word that matches a synonym you create for a topic or when the user displays all topics with the F5 (All topics) function. Examine the format of this tag in 3. You must place the :ISCH statement in a help module immediately after the help module statement (:HELP).

Every InfoSeeker topic has a corresponding index search (:ISCH) tag statement in the help panel group source member. This tag specifies the topic text displayed by InfoSeeker for a given help module. InfoSeeker displays the topic when the user enters a word that matches a synonym you create for a topic or when the user displays all topics with the F5 (All topics) function. Examine the format of this tag in Figure 3. You must place the :ISCH statement in a help module immediately after the help module statement (:HELP).

UIM requires the ROOTS attribute for the :ISCH tag. The ROOTS attribute contains a root word list. UIM links these root words to index search synonyms which you specify in the index search synonym (:ISCHSYN) tag statement. In other words, root words are linked to synonyms. This link is created with the :ISCH statement and its related :ISCHSYN statements. Normally you specify an :ISCHSYN statement for every root word found in the :ISCH statement.

You can use a maximum of 50 root words in the :ISCH tag, and each word can be up to 20 characters in length. Valid characters for root words are A through Z, a through z, and 0 through 9. Because a blank is not valid, you cannot create roots that are made up of more than one word. For example, if you used the city of Los Angeles as a root, InfoSeeker considers Los as one root and Angeles as another. In this case, you must make sure that both words are specified as roots and synonyms to enable the user to find topics for Los Angeles with the search phrase "Los Angeles". When a search argument contains more than one word, the search function uses the words in an and relation to find a match.

The "index-entry-text" of the :ISCH tag contains the topic text as you would like it displayed. The text can be up to 72 characters in length and cannot span two lines. If the text won't fit on the :ISCH statement, place the entire text on the following line.

:ISCHSYN statements create a synonym table that InfoSeeker uses to find a topic match. They are normally placed at the very beginning of the panel group source member. 3 illustrates the format of the :ISCHSYN statement. The ROOT attribute contains a root word that corresponds to a word in the ROOTS attribute of an :ISCH statement. It links the root word to its synonyms.

:ISCHSYN statements create a synonym table that InfoSeeker uses to find a topic match. They are normally placed at the very beginning of the panel group source member. Figure 3 illustrates the format of the :ISCHSYN statement. The ROOT attribute contains a root word that corresponds to a word in the ROOTS attribute of an :ISCH statement. It links the root word to its synonyms.

As mentioned earlier, you normally specify one :ISCHSYN statement for every root word in an :ISCH tag. The synonym list follows the ROOT attribute. There is virtually no limit to the number of synonyms you can specify for a root word. To continue a list, just create another :ISCHSYN statement using the same root word. A synonym can be up to 40 characters in length.

The illustration in 4 will help you understand what you just read. It shows the link between the :ISCH and :ISCHSYN statements. Follow the diagram in the order specified by the numbers. The important thing to see here is that the synonyms are the path to the topic. If you want InfoSeeker to provide search capabilities, you must create index search synonyms. In fact, even if you only want to use the root word for a match, you must specify the root word as a synonym. 4 illustrates this requirement. The CPYF root found in the :ISCH statement is used as a synonym in the :ISCHSYN statement. If the cpyf synonym is left out of the synonym list and the user keys cpyf as a search word, no match is found.

The illustration in Figure 4 will help you understand what you just read. It shows the link between the :ISCH and :ISCHSYN statements. Follow the diagram in the order specified by the numbers. The important thing to see here is that the synonyms are the path to the topic. If you want InfoSeeker to provide search capabilities, you must create index search synonyms. In fact, even if you only want to use the root word for a match, you must specify the root word as a synonym. Figure 4 illustrates this requirement. The CPYF root found in the :ISCH statement is used as a synonym in the :ISCHSYN statement. If the cpyf synonym is left out of the synonym list and the user keys cpyf as a search word, no match is found.

:ISCHSUBT Tag

The :ISCHSUBT tag is used to create index search subtopics. 3 illustrates the format of the :ISCHSUBT statement. The TOPICS attribute contains the help module name or names that are subtopics of the help module in which the :ISCHSUBT statement is specified. It must be specified after the :ISCH tag. Any topic for a help module that contains an :ISCHSUBT tag will contain a '+' character to the left of the topic description when displayed by InfoSeeker.

The :ISCHSUBT tag is used to create index search subtopics. Figure 3 illustrates the format of the :ISCHSUBT statement. The TOPICS attribute contains the help module name or names that are subtopics of the help module in which the :ISCHSUBT statement is specified. It must be specified after the :ISCH tag. Any topic for a help module that contains an :ISCHSUBT tag will contain a '+' character to the left of the topic description when displayed by InfoSeeker.

So, now that you understand the InfoSeeker tag statements, let's create a sample help panel group with InfoSeeker support.

Creating a Sample Panel Group

Our sample panel group contains help information for American states. For brevity, we're including partial information for only two states: California and Nevada. 5 illustrates the topics displayed by our sample panel group in a fully exploded form (the F5=All topics function was used from InfoSeeker). Key the source statements or download them from MC-BBS into a source member of type PNLGRP for panel group member IDX001PG (listed in 6). Then, create the panel group object with the Create Panel Group (CRTPNLGRP) command, as shown at the beginning of the source member.

Our sample panel group contains help information for American states. For brevity, we're including partial information for only two states: California and Nevada. Figure 5 illustrates the topics displayed by our sample panel group in a fully exploded form (the F5=All topics function was used from InfoSeeker). Key the source statements or download them from MC-BBS into a source member of type PNLGRP for panel group member IDX001PG (listed in Figure 6). Then, create the panel group object with the Create Panel Group (CRTPNLGRP) command, as shown at the beginning of the source member.

The source member in 6 gives us a chance to examine the function and interrelationship of InfoSeeker tags more closely. We place the synonym table (the :ISCHSYN statements) for every synonym used by our panel group source at the top of the source member. Although this placement isn't a requirement, it enables us to see and maintain all synonyms for a panel group together, in one place.

The source member in Figure 6 gives us a chance to examine the function and interrelationship of InfoSeeker tags more closely. We place the synonym table (the :ISCHSYN statements) for every synonym used by our panel group source at the top of the source member. Although this placement isn't a requirement, it enables us to see and maintain all synonyms for a panel group together, in one place.

As an alternative, we could split up the synonym table and group synonyms with the help module they relate to. For example, we could place the Nevada synonyms with the Nevada help module and the Nevada cities (Vegas and Carson) synonyms with the NVCities help module.

A long root word list may not leave enough room in the :ISCH statement for a title. Therefore, we have elected to specify the topic title for the index search (:ISCH) statements in the statement immediately after the :ISCH statement in all cases.

Now that we have created a panel group object, we must create a search index for it.

Creating and Working with Search Indexes

Creating a search index is easy. All we do is use the Create Search Index (CRTSCHIDX) command. To create a search index called STATEIDX for our sample help panel group, IDX001PG, key:

 CRTSCHIDX SCHIDX(XXX/STATEIDX) + TITLE('American States') + TEXT('American states search + index') 

Next, we add panel group IDX001PG to the search index with the Add Search Index Entry (ADDSCHIDXE) command like this:

 ADDSCHIDXE SCHIDX(XXX/STATEIDX) + PNLGRP(XXX/IDX001PG) 

If a panel group search index is modified, it must be removed and added back to the index. Otherwise, the modifications won't be recognized. We can accomplish this in one of two ways: with the Remove Search Index Entry (RMVSCHIDXE) command followed by the ADDSCHIDXE command, or with the Work with Search Index (WRKSCHIDX) command.

You should be aware of one restriction. If an index is made up of panel groups that do not contain subtopics (:ISCHSUBT tags), you can't add a panel group that does contain subtopics (:ISCHSUBT tags). The opposite is also true. Just remember that a search index must be made up exclusively of one type or the other.

To start InfoSeeker for the STATEIDX index, just key:

STRSCHIDX SCHIDX(XXX/STATEIDX)

Once InfoSeeker is activated, we can add or remove indexes from a working list of currently active indexes with the More Indexes (F18) function. We can also make a relevant index automatically available for any application display file or user-written command, as we'll learn next.

Linking Search Indexes to Applications

A search index can be linked to an application through a display file or through a command.

To link a search index to a display file, use the DDS keyword HLPSCHIDX at the file level, specifying the qualified search index name in parameter one. (HLPSCHIDX is valid only when at least one HLPPNLGRP keyword is specified in the file.) This activates the InfoSeeker function for every record in the file, displaying F11=Infoseeker at the bottom of the help panels.

If the user presses the F11 key from a help panel, InfoSeeker will start and the search index specified in the HLPSCHIDX keyword will be presented. You do not need to define F11 in your display file.

Linking a search index to a command is done by specifying a qualified search index name in the HLPSCHIDX parameter of the Create Command (CRTCMD) or the Change Command (CHGCMD) command. The HLPSCHIDX parameter is valid only when the HLPPNLGRP parameter is specified.

Supplement Application Help Support

To recap what you should know, here is a summary of how you get InfoSeeker function in your applications.

 o Create a help panel group with index-search capabilities. o Create a search index. o Add the panel group to the search index. o Link desired search indexes to a display file or user-written command. 

The easiest software to work with is software that provides good help support. It's the key to quick learning and getting up to speed with an application. We all know that comprehensive, online help support can eliminate the need for hard-copy manuals.

Supplementing application help with InfoSeeker gives your users an alternative path to the information they need to find. It is one of the best enhancements you can add to your application help.

Richard Shaler is a senior technical editor at Midrange Computing.

References

Guide to Programming Application and Help Displays (SC41-0011, CD-ROM QBKA7902).

New User's Guide (SC41-8211, CD-ROM QBKA9B02).


Empower Help Support

Figure 1 InfoSeeker Search Function

 InfoSeeker Type options, press Enter. (+ indicates an expandable topic) 5=Display topic 6=Print topic 7=Expand topic 8=Compress topic Opt Topic AS/400 System Information _ + Operating System/400 CL commands _ + Operational Assistant _ * Change power on/off schedule (CHGPWRSCD) command _ * Change power on/off schedule entry (CHGPWRSCDE) command _ * Display power on/off schedule (DSPPWRSCD) command _ * Retrieve power on/off schedule entry (RTVPWRSCDE) command _ + Work control _ * Power down system (PWRDWNSYS) command _ + System operator tasks _ + Managing your AS/400 system operations More... Or type search words and press Enter. (* indicates a topic match) power down F3=Exit help F5=All topics F6=Main topics F11=Hide structure F12=Cancel F13=Information Assistant F18=More indexes F24=More keys 
Empower Help Support

Figure 2 Viewing an InfoSeeker Topic

 Help Power Down System - Help The Power Down System (PWRDWNSYS) command prepares the system for ending and then starts the power-down sequence. All active subsystems are notified that the system is being powered down; no new jobs or routing steps can be started by any subsystem. For example, jobs that are on a job queue as a result of a Transfer Job (TFRJOB) command are not allowed to complete. During the subsequent initial program load (IPL), they are removed from the job queue and their job logs are produced. Note: If tape units are installed on the system, all tape reels that are on the device(s) should be unloaded before the system is powered down to ensure the integrity of data on the tapes. Note: Do not precede an entry with an asterisk unless that entry is a "special value" that is shown (on the display or in the help information) with an asterisk. How to end (OPTION) More... F3=Exit help F10=Move to top F12=Cancel F13=Information Assistant F14=Print help 
Empower Help Support

Figure 3 InfoSeeker UIM Panel Group Tags

 :ISCH ROOTS='root-word-list'. index-entry-text :ISCHSYN ROOT='root-word'. synonym-words :ISCHSUBT TOPICS='help-module-name-list'. 
Empower Help Support

Figure 4 InfoSeeker Tag Statement Linkage

 :PNLGRP. __________________ 1. ---------------- ? |||| User keys :ISCHSYN ROOT='CPYF'.cpyf copy file |||| "file" as a ? |||| search word ? ---------------- ?__________________________________ 2. ---------------- |||| Synonym "file |||| points to ROO |||| word "CPYF". :HELP NAME=CPYF. ---------------- ____________________________________ 3. ---------------- ? |||| ROOT word :ISCH ROOTS='CPYF'. Copy File Command |||| "CPYF" is fou ? |||| in help modul ? |||| index search ? |||| tag, :ISCH. ? ---------------- ?________________________ 4. ---------------- |||| :ISCH tag :P. |||| displays Info This is the help text for the help module CPYF. |||| Seeker topic |||| "Copy File |||| Command". :EHELP. ---------------- :EPNLGRP. 
Empower Help Support

Figure 5 American States Search Index

 InfoSeeker Type options, press Enter. (+ indicates an expandable topic) 5=Display topic 6=Print topic 7=Expand topic 8=Compress topic Opt Topic American States _ California _ Cities _ Description of Los Angeles _ Description of San Francisco _ Nevada _ Cities _ Description of Las Vegas _ Description of Carson City Bottom Or type search words and press Enter. (* indicates a topic match) _____________________________________________________________________________ F3=Exit help F5=All topics F6=Main topics F11=Hide structure F12=Cancel F13=Information Assistant F18=More indexes F24=More keys 
Empower Help Support

Figure 6 American States Hep Panel Group Source Member IDX0

 .*==================================================================* .* To compile: * .* * .* CRTPNLGRP PNLGRP(XXX/IDX001PG) SRCFILE(XXX/QPNLSRC) * .* * .*==================================================================* :PNLGRP. :ISCHSYN ROOT='California'.California CA :ISCHSYN ROOT='California'.wackos babes hunks :ISCHSYN ROOT='Cities'.cities city town village metropolis :ISCHSYN ROOT='Los'.Los Las :ISCHSYN ROOT='Angeles'.Angeles Angel Angels Hollywood :ISCHSYN ROOT='Francisco'.Francisco San Golden Gate Bay :ISCHSYN ROOT='Nevada'.Nevada desert gambling casinos NV :ISCHSYN ROOT='Las'.Las Los :ISCHSYN ROOT='Vegas'.Vegas entertainment gambling :ISCHSYN ROOT='Carson'.Carson City capital :HELP NAME=California. :ISCH ROOTS='California'. California :p. California is situated at the extreme western end of continental United States. Known for its beaches, wackos, babes and hunks. :ISCHSUBT topics='CACities'. :EHELP. :HELP NAME='CACities'. :ISCH ROOTS='CACities'. Cities :P. Major metropolitan areas of California. :ISCHSUBT topics='LosAngeles'. :ISCHSUBT topics='SanFrancisco'. :EHELP. :HELP NAME='LosAngeles'. :ISCH ROOTS='Los Angeles'. Description of Los Angeles :P. This southern city of California is famous for its movie industry. :EHELP. :HELP NAME='SanFrancisco'. :ISCH ROOTS='San Francisco'. Description of San Francisco :P. Northwest city of California. Famous for its Golden Gate bridge. City by the bay. :EHELP. :HELP NAME=Nevada. :ISCH ROOTS='Nevada'. Nevada :p. Nevada is situated in the western portion of continental United States. Known for gambling, entertainment and deserts. :ISCHSUBT topics='NVCities'. :EHELP. :HELP NAME='NVCities'. :ISCH ROOTS='NVCities'. Cities :P. Major metropolitan areas of Nevada :ISCHSUBT topics='LasVegas'. :ISCHSUBT topics='CarsonCity'. :EHELP. :HELP NAME='LasVegas'. :ISCH ROOTS='Las Vegas'. Description of Las Vegas :P. This southern city of Nevada is the gambling capital of the world. :EHELP. :HELP NAME='CarsonCity'. :ISCH ROOTS='Carson City'. Description of Carson City :P. Nevada state capital. :EHELP. :EPNLGRP. 
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    The annual State of IBM i Security Study strives to help executives, IT managers, system administrators, and auditors understand the full extent of IBM i security exposures and how to correct them quickly and effectively.

    Order your copy of this year's guide here.

  • White Paper: Node.js for Enterprise IBM i Modernization

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    If your business is thinking about modernizing your legacy IBM i (also known as AS/400 or iSeries) applications, you will want to read this white paper first!

    Download this paper and learn how Node.js can ensure that you:


    - Modernize on-time and budget - no more lengthy, costly, disruptive app rewrites!
    - Retain your IBM i systems of record
    - Find and hire new development talent
    - Integrate new Node.js applications with your existing RPG, Java, .Net, and PHP apps
    - Extend your IBM i capabilties to include Watson API, Cloud, and Internet of Things


    Read Node.js for Enterprise IBM i Modernization Now!

     

  • Building a Sound Investment Strategy Through Technology

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    Learn how to combine automation software and IBM i to increase revenue and enhance customer experiences. Download the exclusive Help/Systems White Paper “Building a Sound Investment Strategy Through Technology.”

    This free four-page PDF, written by Help/Systems Director of Automation Technology Chuck Losinski, is packed with concise tips for IBM i. You’ll learn why Power Systems running IBM i are the key to a sound investment strategy. You’ll also discover how automation technologies such as batch processing, agent tasks, interactive processes, backups, report management, and system and message monitoring can save your company money while making your operations more reliable than ever.

  • A Successful Approach to Automated Monitoring in a Complex World

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    In this 45-minute recorded webinar, we dissect complex system monitoring by introducing best practices and smart techniques that will help you reduce and simplify your multi-platform monitoring workload.

  • Achieving Business Value Through VIOS

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    In this 45-minute recorded webinar, virtualization specialist Glenn Robinson joins Ash Giddings to discuss the use of VIOS in today’s demanding Power Systems environments. VIOS can help you realize real business value by reducing IT expenditure and adding the flexibility to grow and shrink resources according to data center demands through virtualization across IBM Power Systems estates.

  • ​Multi-Platform Application Monitoring

    SB Halcyon WC Generic

    Make Application Monitoring Easy Across the IBM i, Windows, AIX, and Linux Platforms in Your Environment
    IT departments are constantly bombarded by information from a wide variety of operating systems, business applications, and critical processes. At the same time, the department must support a complex array of servers and devices running across their entire network.
    With limited resources and the need to keep costs in check, more and more is expected of operational staff to handle this information efficiently.
    In this 45-minute recorded webinar, we’ll dissect complex systems monitoring by introducing best practices and smart techniques that will help you:
    - Ensure vital business applications run smoothly and without disruption
    - Respond swiftly and with appropriate actions
    - Confirm that essential data is received at the right time
    - Prove service levels are maintained
    - Keep contingency and high availability strategies fully operational

  • ​IBM i War Stories from the Front Line

    SB Halcyon WC Generic

    IBM i is great at managing varied workloads—the OS offers many built-in work management and system utilities to aid administration.
    But greater customization is sometimes necessary in the line of duty.
    Halcyon has built upon these utilities to deliver a number of advanced functions designed for you to take control of all of your day-to-day IBM i activities.
    During this on-demand webinar, our experts will demonstrate some of Halcyon’s capabilities and describe real-life scenarios that highlight how you can:

    - Reduce your alerting footprint by implementing leading-edge monitoring techniques 
    - Identify both organic growth and spikes in disk space utilization
    - Automate time-consuming housekeeping tasks
    - Take advantage of the powerful IBM i Services
    - Automate literally anything

    Set your sights on having the right monitoring solution, no matter what comes your way. Watch the recording today!

  • Work Smarter: Integrate IBM i and Desktop Applications

    SB HelpSystems WC Generic

    My desktop application users spend a lot of time manually generating and printing letters using IBM i data.
    Our team copies and pastes information between IBM i applications all the time. Launching a PC application from my IBM i screens is impossible today.
    Sound familiar?
    Too many businesses go through manual efforts to transfer documents and data across IBM i and desktop applications—especially ERPs. Whether you use JDE World, JDE EnterpriseOne, Infor, Epicor, Microsoft Dynamics, or any other ERP, chances are your employees are stuck transferring information manually. And all of that manual effort leads to hours upon hours of wasted time.
    But it doesn’t need to anymore.

    See More

  • IBM i Resources Retiring?

    SB HelpSystems WC Generic

    Let’s face it: IBM i experts and RPG programmers are retiring from the workforce. These folks have been managing all areas of your business—often manually and behind the scenes—for decades, everything from IT operations to data and documents to cybersecurity.
    Are you prepared to handle their departure?
    During this 30-minute recorded webinar, our panel of IBM i experts—Chuck Losinski, Robin Tatam, Richard Schoen, and Tom Huntington—will outline strategies that allow your company to cope with IBM i skills depletion by adopting these strategies that allow you to get the job done without deep expertise on the OS:
    - Automate IBM i processes
    - Use managed services to help fill the gaps
    - Secure the system against data loss and viruses
    IBM i skills depletion is a top concern for IBM i shops around the world. The strategies you discover in this webinar will help you ensure that your system of record—your IBM i—continues to deliver a powerful business advantage, even as staff retires.

    Watch this webcast now

  • IFS Security – Don’t Leave Your Server Vulnerable

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    Experts agree that one of the most overlooked areas of IBM i security is the Integrated File System. Available since V3R1, the IFS provides access for users carrying nothing more than a user profile and password, so it better be secure! If you believe nothing important is stored on your server's IFS, think again, because it's a conduit to many things, including the Operating System and all of your application libraries and files.
    Watch this important session to learn about securing the IFS, including:
    Why do we care about the IFS?
    Permissions versus Authority
    Root folder access
    Auditing IFS activities
    Read/Write versus *ALLOBJ
    Anti-Virus Considerations

  • Who’s Afraid of Linux on Power, AIX, and VIOS? Not i.

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    This 30-minute recording demystifies Linux on Power, AIX, and VIOS and teaches best practice techniques for maintaining and controlling critical processes and applications running on your Linux, AIX, and VIOS environments.

  • Backup and Recovery Considerations for Security Data and Encrypted Backups

    SB PowerTech WC GenericSecurity expert Carol Woodbury is joined by the newest member of the HelpSystems team: Debbie Saugen.
    Debbie is recognized worldwide as an expert on IBM i backup and recovery, disaster recovery, and high availability. For decades, Debbie has helped IBM i shops build and implement effective business continuity plans.
    In today’s business climate, business continuity is more important than ever. But 83 percent of organizations are not totally confident in their backup strategy.
    During this webinar, Carol and Debbie discuss the importance of a good backup plan, how to ensure you’re backing up your security information, and your options for encrypted back-ups.

    Watch the webinar today!

     

  • Profound.js: The Agile Approach to Legacy Modernization

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    In this presentation, Alex Roytman (CEO, Profound Logic) and Liam Allan (2016 COMMON Student Innovation Award winner) will unveil a completely new and unique way to modernize your legacy applications.
    Learn how Agile Modernization:


    - Uses the power of Node.js in place of costly system re-writes and migrations
    - Enables you to modernize legacy systems in an iterative, low-risk manner
    - Makes it easier to hire developers for your modernization efforts
    - Integrates with Profound UI (GUI modernization) for a seamless, end-to-end legacy modernization solution

    Watch this Webcast NOW!

  • The Truth About Viruses on IBM i

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    Protecting your data from viruses or malicious code is not an unfamiliar concept, but understanding how these threats can affect your Power Systems server may not be as easy to grasp.
    There are many myths about viruses and IBM i—including the belief that the system is immune. Many Power Systems managers still don’t see viruses as a risk because they see them as a Windows threat. While this was once true, today’s connected environments operate under different rules.
    It’s time to take action and protect IBM i and the network that connects to it. This on-demand webinar will help you gain an understanding of the relationships between:

    - Viruses and the integrated file system (IFS)
    - Power Systems and Windows viruses
    - PC-based anti-virus scanning vs native IBM i scanning
    There are a number of ways you can minimize your exposure to viruses. Learn the facts to ensure you're fully-protected.

  • Business Process Automation with Robot

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    Automate Process Flow Through the Data Center
    Typical “computerized” business processes are a combination of multiple schedulers, operational scripts, CL programs, and manual file checking, all backed up with the trusty runbook.
    Is there a better way to manage business processes?
    It is a common misconception that a business process cannot be automated if it’s too complicated or requires that someone verify each step. We’re here to tell you there is a better way to manage your business—process automation is possible!
    Take 30 minutes to learn the options for automating your business process flow and how they fit into your data center processing, including cases of:
    - Complex or iterative schedules
    - Event-driven dependencies
    - Multi-platform dependencies
    - Dynamically calculated parameters
    - Exception notification
    - SAP and Oracle JD Edwards EnterpriseOne integration
    How do I know business process automation is effective?
    If you have any doubts that automating complex business processes will improve your level of service, you’ll also hear a success story from the senior systems administrator at Trident Seafoods who embraced automation using the Robot solution and is reeling in the benefits!

  • Find Out Why You Should Keep Data on IBM i

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    It’s simple. IBM i is the most reliable, securable, and powerful platform to house your critical business data.
    IBM i was built for business and has added features and functionality over the years to keep up with modern business needs. You can trust it to run your business, access your data in real-time, and keep your data secure. Plus, IBM i can scale to your business and handle all of your critical data.
    Can your other platforms do that?
    We didn’t think so.
    Watch this 30-minute webinar to learn why you should keep your data on IBM i, including:
    - IBM i is reliable
    - IBM i offers fast and secure real-time data access
    - IBM i helps your business prepare for tomorrow
    Plus, we demonstrate how Sequel Data Access helps you modernize IBM i data access and meet your business needs.

  • Mobile Apps for IBM i Monitoring

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    Overnight and weekend support can be a minefield for operations teams tasked with attempting to maintain system availability, especially when they must rely on laptop-based VPN access—where a delayed response can prove costly.
    With over 2 billion smartphone users worldwide, it’s perfectly reasonable for you to use the BYOD movement to your advantage and start managing your IT infrastructure from the palm of your hand. Watch this on-demand webinar to learn how Halcyon has modernized this crucial layer of support by introducing mobile applications for IBM i monitoring.
    You’ll hear how one company has used the Enterprise Console mobile app to provide a valuable audit trail and speed up response time. You’ll also learn:
    - The benefits of mobile apps
    - How to respond to critical messages within seconds
    - How to get notifications your way on your device
    - How to set up escalation, ensuring alerts are always handled in a timely fashion
    If your team is responsible for managing IBM i applications and services after regular business hours, you won’t want to miss this one!

     

  • Speed Up Your Manufacturing and Distribution with Paperless Processes

    SB HelpSystems WC Generic

    Your ERP system —whether it’s JDE World, Enterprise One, Infor, Epicor, Microsoft Dynamics, VAI, or anything else—is essential to maintaining your company’s key business information and processes. But you’re constantly generating and receiving paper and electronic documents, too, and it’s hard to keep everything straight. So, you wind up chasing documents and data around—and keeping your customers and vendors waiting.
    It’s time to make life easier and make your customers happier. With an electronic document management system, you can integrate with your ERP to keep all of your key documents and data in one spot.
    And when all of your documents are stored digitally, you can speed up your processes and get key documents (like purchase orders and invoices) approved faster.
    Watch the webinar and learn how to:
    - Integrate a document management system with your ERP
    - Capture all of your key shop floor, order, and shipment documents in one central repository
    - Improve customer, vendor, and employee response times
    - Accomplish more work without adding additional staff
    It’s time to deliver your shipments faster and keep your customers happy by streamlining your paperwork processes.

  • Dock Door Signing Made Easy

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    How long does dock door signing take your organization? Too long if you’re still using manual processes and paper.
    From generating to collating to printing to routing to signing, manual processes and paper slow down your organization—and your delivery times. Electronic documents and digital signature capture can change all of that. And your organization will be able to create, route, approve (with digital signatures), and retrieve documents faster.
    Learn how digital signature capture helps you:
    - Eliminate steps in your approval processes
    - Improve auditability
    - Reduce customer service time to resolve questions
    Plus, we’ll demonstrate how digitizing signatures and documents will reduce your organization’s costs over the long haul.

  • 5 Reasons Developers Love Robot Schedule

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    Why AppDev Should Embrace Automation
    Your application development team is an expensive resource that works hard to improve business processes, yet more and more IBM i shops are putting AppDev in charge of managing day-to-day system operations.
    Instead of taking their attention away from the website, business analytics, mobile, security, SQL data access, and more, streamline operations with automation and build in notifications so your teams have visibility into processing when they need it, and can manage the rest by exception.
    In just 30 minutes, our experts will show how AppDev teams can take advantage of Robot automated operations on IBM i and beyond so they can:
    - Stop programming for multi-platform job and file event dependencies
    - Stop struggling with incorrect parameter values
    - Stop wondering where to fit a process into daily, weekly, or monthly cycles
    - Stop the on-call headaches, the firefighting, and the lack of progress cycle
    - Go ahead, give your AppDev team a productivity boost!

  • Affordable Query Tool for Software Developers

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    NGS’ Software Developer Kit (SDK) gives IBM i developers comprehensive query, dynamic mobile reporting, analytics and Web report design features at an affordable cost. Install and create meaningful outputs for managers in one day! Web page and portal integration, email, FTP are included.
    The $895* SDK includes a one user license, online training, user manuals, one year of software maintenance; toll-free support and online incident reporting.
    - Want to modernize beyond Query/400 and PC files transfers?
    - Need a Web reporting solution without the learning curve and overhead of DB2 Web Query?
    - Have many reporting needs, but a tight budget and small staff?
    View the demo and request a FREE TRIAL of the SDK.
    * Limited time offer.

  • Your introduction to RCAC and Authority Collection

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    IBM has provided us with two powerful and very exciting security enhancements in the last two versions of IBM i.

    Scott Forstie of IBM joins Carol Woodbury to demonstrate and describe the V7R2 feature called Row and Column Access Control (RCAC), which extends how you define which users have access to specific rows in a database file. RCAC also provides a way to mask data for all or selected users.

    The recently released V7R3 adds Authority Collection. Authority Collection provides organizations and vendors with the ability to know exactly what authority is required to perform a task, eliminating the guesswork. Gone is the need to set *PUBLIC authority on database files to *ALL or to automatically grant service accounts *ALLOBJ special authority just because you’re unsure of what authority is required.

    Watch Scott and Carol as they discuss these and other new security features delivered in V7R2 and V7R3.

  • ​Getting Started with IBM i Security: Event Auditing

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    Learn why event auditing is necessary and how to configure it
    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.
    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.
    This second session of the series introduces event auditing, with Robin Tatam covering the basics and more:
    - Why auditing is necessary
    - Determine if IBM i auditing is currently active
    - How to configure auditing with one simple command
    - What audit events are recorded (and which are missed!)
    - How high availability (HA) applications often make critical events disappear
    - Event reporting and real-time alerting

  • Getting Started with IBM i Security: Securing PC Access

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    Protect your system from unauthorized network access through readily available PC tools

    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.

    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.

    This on-demand webinar will show you how well-known services like FTP and ODBC enable users to access sensitive data without oversight or restrictions. Robin Tatam will also explain what exit programs are and how you can use them to protect your organization.

  • No Time for IBM I Security? No Problem

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    “Security” is definitely on your IT staff’s to-do list, but how often does this item get checked off?

    IT doesn’t have enough time for security—the 2016 IBM i Security Study proves it. The trouble is that data security isn’t a set-and-forget project. Data security on your IBM i requires on-going attention and expertise.

    In this on-demand webinar, you’ll learn how to save time and work more effectively. We’re cutting to the core of IBM i security by outlining the simple strategy developed by our experts.

    You’ll see a straightforward approach to understanding and addressing risk to your IBM i data. We’ll also show you how our world-class security services help people protect business-critical data when they don’t have the time, resources, or knowledge to tackle IBM i security on their own.

  • Getting Started with IBM i Security: System Values

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    Set the tone for data protection with security-relevant system values

    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.

    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.

    The series opens with an introduction to security-relevant system values.

    System values are one of the fundamental elements of IBM i security. The security system values enable you to “set the tone” of security on your IBM i, enforce password composition rules, and enable auditing. Watch this on-demand webinar to see Carol Woodbury describe these system values and provide guidance on their best practice settings.

  • Getting Started with IBM i Security: Integrated File System (IFS)

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    The IFS is one of the most commonly overlooked aspects of IBM i security
    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.
    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.
    This recorded session has Robin Tatam introducing IFS security:
    - Defining IFS
    - How the IFS is configured
    - Common IFS security mistakes
    - What a virus can do to IBM i through the IFS
    - Tracking user activity

  • ​7 Habits of Highly Secure Organizations

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    Everyone knows that cyber security is important, but getting started on the road to data protection and compliance can be confusing and intimidating. Understanding common vulnerabilities helps you focus your attention and resources on the areas that need the most help.
    We all want “best-practice” security, but what are top organizations doing to achieve and maintain it?
    Watch this webinar to learn the details about how to develop the seven habits that are part of daily life for secure organizations. You’ll learn how to:
    - Break the Ostrich Syndrome
    - Develop a Security Policy
    - Assess Current Standing
    - Perform Security Event Logging and Review
    - Use “Best of Breed” Technologies
    - Monitor for Ongoing Compliance
    - Plan for the Future
    This on-demand webinar examines what each of these habits means to IBM i, and helps you make sure that you don’t become the next security statistic.

  • An Introduction to PCI Compliance on IBM Power Systems

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    "From the world's largest corporations to small Internet stores, compliance with the PCI Data Security Standard (PCI DSS) is vital for all merchants who accept credit cards, online or offline, because nothing is more important than keeping your customer’s payment card data secure.” — PCI Security Standards Council
    Complying with the PCI standard is a normal part of doing business in today’s credit-centric world. But, PCI applies to multiple platforms.
    The challenge becomes how to map the general PCI requirements to a specific platform, such as IBM i. And, more importantly, how can you maintain—and prove—compliance?
    Watch this webinar to understand:
    - How PCI requirements relate to IBM i systems
    - IBM i-specific barriers to compliance
    - How PowerTech security solutions help you fulfill PCI requirements, meet compliance guidelines, and satisfy auditors
    You’ll leave with the knowledge and confidence you need to evaluate PCI compliance requirements and prepare your IBM i system for today’s regulatory challenges.

  • Implementing Multiple Layers of Defense

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    Your IBM i holds a massive amount of data. In most organizations, that data constitutes a mission-critical and high-value asset.

    How do you adequately protect the data residing on your IBM i, given its value to your organization? IBM has provided us with many options for protecting our data, but it’s now always clear how to select and implement the best options for your circumstances.

    This recorded webinar describes IBM i’s different data security options, along with implementation recommendations and tips for getting started. Carol Woodbury, one of the world’s top IBM i security experts, also provides considerations to help you determine how many layers of security are right for your organization.

  • Data Breaches: Is IBM i Really at Risk?

    SB PowerTech WC GenericIBM i is known for its security, but this OS could be more vulnerable than you think.
    Although Power Servers often live inside the safety of the perimeter firewall, the risk of suffering a data leak or data corruption remains high.
    Watch noted IBM i security expert Robin Tatam as he discusses common ways that this supposedly “secure” operating system may actually be vulnerable and who the culprits might be.

    Watch the webinar today!

     

  • Easy Mobile Development

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    Watch this on-demand webinar and learn how to rapidly and easily deploy mobile apps to your organization – even when working with legacy RPG code! IBM Champion Scott Klement will demonstrate how to:
    - Develop RPG applications without mobile development experience
    - Deploy secure applications for any mobile device
    - Build one application for all platforms, including Apple and Android
    - Extend the life and reach of your IBM i (aka iSeries, AS400) platform
    You’ll see examples from customers who have used our products and services to deliver the mobile applications of their dreams, faster and easier than they ever thought possible!
    Watch this Webinar Now!

  • Profound UI: Unlock True Modernization from your IBM i Enterprise

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    Modern, web-based applications can make your Enterprise more efficient, connected and engaged. This session will demonstrate how the Profound UI framework is the best and most native way to convert your existing RPG applications and develop new modern applications for your business. Additionally, you will learn how you can address modernization across your Enterprise, including databases and legacy source code, with Profound Logic.
    We will demonstrate how Profound UI:
    - Goes beyond simple screen-scraping to truly modernize your RPG applications
    - Uses RPG Open Access and your own RPG code and development talent to modernize
    - Supports rapid development with an easy-to-use, drag-and-drop Designer
    - Integrates with our on-the-fly modernization, mobile development, and Enterprise Modernization solutions

  • 5 New and Unique Ways to Use the IBM i Audit Journal

    SB HelpSystems ROBOT GenericHigh availability for IBM i has been a hot topic in 2017, jumping 20% from our 2016 survey to take the #2 seat on IT priority lists just behind cybersecurity. And no surprise with these two topics so closely tied to your most valuable asset: your irreplaceable business data.
    With major airline outages last year and the recent ransomware attacks, you must be asking yourself: am I doing everything I can to protect my organization’s data?
    Tune in as our panel of IBM i high availability experts—Tom Huntington, Matt Staddler, and Cole Ragland—deliver lively discussion around the top high availability issues of today, including:

    • Why companies don’t test role swaps when they know they should
    • Whether high availability in the cloud makes sense for IBM i users
    • Why some organizations don’t have high availability yet
    • How to get high availability up and running at your organization
    • High availability considerations for today’s security concerns

    There are no do-overs when it comes to your data. Once it’s gone, it’s gone...unless you have a data replication layer in place to protect it. Learn the value of these strategic solutions and how you can implement them in a hurry—watch now!

     

  • Profound.js 2.0: Extend the Power of Node to your IBM i Applications

    SB Profound WC 5541In this Webinar, we'll demonstrate how Profound.js 2.0 enables you to easily adopt Node.js in your business, and to take advantage of the many benefits of Node, including access to a much larger pool of developers for IBM i and access to countless reusable open source code packages on npm (Node Package Manager).
    You will see how Profound.js 2.0 allows you to:

    • Provide RPG-like capabilities for server-side JavaScript.
    • Easily create web and mobile application interfaces for Node on IBM i.
    • Let existing RPG programs call Node.js modules directly, and vice versa.
    • Automatically generate code for Node.js.
    • Automatically converts existing RPGLE code into clean, simplified Node.js code.

    Download and watch today!

     

  • Make Modern Apps You'll Love with Profound UI & Profound.js

    SB Profound WC 5541Roses are red, your UIs are green...It's time to make your apps proud to be seen!
    Whether you have green screens or a drab GUI, your outdated apps can benefit from modern source code, modern GUIs, and modern tools.
    Profound Logic's Alex Roytman and Liam Allan are here to show you how Free-format RPG and Node.js make it possible to deliver applications your whole business will love.
    In this webinar, you'll learn how you can use both Profound UI and Profound.js to:

    • Transform legacy RPG code to modern free-format RPG and Node.js
    • Deliver truly modern application interfaces with Profound UI
    • Extend your RPG applications to include Web Services and NPM packages with Node.js

    This webinar will include a live product demonstration and Q&A with the presenters.

    Download and watch today!

  • 2017 IBM i Marketplace Revealed

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    IBM i is one of technology’s best-kept secrets, with little information available about what IBM i users are doing on this server. Even companies that use this technology struggle to explain to their own teams what IBM i stands for and who else is using it.
    The IBM i Marketplace Survey—now in its 3rd year—was designed to solve this problem. Watch this on-demand webinar for the exclusive results of the 2017 survey. IBM i Champion Tom Huntington is joined by a panel of technology experts to discuss year-over-year trends and new insights. The panel will discuss:

    • What other platforms do you run alongside IBM i?
    • What programming and Open Source languages are you using?
    • What are your top IT issues?
    • What version of POWER and what OS level is most prevalent?
    • Are you expanding your usage of IBM i?
    • Is IBM i a good ROI?

    The expert panel will provide industry insight and comments about the results. When the webinar concludes, you’ll get access to the full results.

  • Accelerating Programmer Productivity with Sequel

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    Most business intelligence tools are just that: tools, a means to an end but not an accelerator. Yours could even be slowing you down. But what if your BI tool didn't just give you a platform for query-writing but also improved programmer productivity?
    Watch the recorded webinar to see how Sequel:

    • Makes creating complex results simple
    • Eliminates barriers to data sources
    • Increases flexibility with data usage and distribution

    Accelerated productivity makes everyone happy, from programmer to business user.

  • Business Intelligence is Changing: Make Your Game Plan

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    Everyone wants a piece of your business data. But keeping up with data access requests in the era of constantly growing data is a challenge. As a result, your IT department can be overwhelmed, inundated, and constantly needing to play catch-up.
    It’s time to develop a strategy that will help you meet your informational challenges head-on. Watch the webinar to learn how to set your IT department up for business intelligence success in 2018.
    You’ll learn how the right data access tool will help you:

    • Access IBM i data faster
    • Deliver useful information to executives and business users
    • Empower users with secure data access

    Ready to make your game plan and finally keep up with your data access requests?

  • Controlling Insider Threats on IBM i

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    Let’s face facts: servers don’t hack other servers. Despite the avalanche of regulations, news headlines remain chock full of stories about data breaches, all initiated by insiders or intruders masquerading as insiders.
    User profiles are often duplicated or restored and are rarely reviewed for the appropriateness of their current configuration. This increases the risk of the profile being able to access data without the intended authority or having privileges that should be reserved for administrators.
    Watch noted security expert Robin Tatam as he discusses a new approach for onboarding new users on IBM i and best-practices techniques for managing and monitoring activities after they sign on.

  • Don't Just Settle for Query/400...

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    There’s a better way to run your queries. With an advanced query tool like Sequel Data Access, you can deliver the IBM i data your organization needs quickly and efficiently—without the hang-ups.
    In this session, we’ll address common frustrations with Query/400, discuss major data access and distribution trends, and help you understand what to look for in a more advanced query tool.
    Plus, you’ll learn how a tool like Sequel lightens IT’s load by:

    • Accessing real-time data, so you can make real-time decisions
    • Providing run-time prompts, so users can help themselves
    • Delivering instant results in Microsoft Excel and PDF, without the wait
    • Automating the query process with on-demand data, dashboards, and scheduled jobs
    • Watch the webinar and learn why you shouldn’t just settle for Query/400.

     

  • How to Manage Documents the Easy Way

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    What happens when your company depends on an outdated document management strategy?
    Everything is harder.
    Capturing documents means scanning and filing—which takes you away from tasks that actually matter to the business. Managing documents means sorting through an endless sea of shared folders or filing cabinets—and sometimes documents can’t be found. Distributing documents means following a frustrating, manual process for routing documents internally and sending them to vendors and customers.
    You don’t need to stick with status quo anymore.
    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task

     

  • Lessons Learned from the AS/400 Breach

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    Get actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Monitor VIOS (and AIX) from Your IBM i

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    Virtual I/O Server (VIOS) runs on AIX and allows you to share input/output resources across logical partitions. The health of your VIOS server is critical to the performance of all your Power server partitions, so monitoring it is a must.
    Our 2017 IBM i Marketplace Survey Results uncovered a cool trend: an increasing number of IBM i shops are running AIX instances alongside IBM i on Power Systems servers. We like to see these systems playing nicely together on the same server, though it does shine a spotlight on shared resources.
    During this 30-minute recording, our experts demonstrate the new VIOS and AIX monitoring capabilities in Robot Monitor. You’ll learn about:

    • The top AIX metrics that impact VIOS
    • Real-time monitoring with dashboard displays
    • Threshold and notification options
    • Identifying trends to better allocate resources

    With VIOS/AIX running alongside IBM i, you need visibility into your entire Power environment.
    Watch now to see how Robot Monitor can get you there!

     

     

  • Overwhelmed by Operating Systems?

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    You’re responsible for looking after Windows, Linux, AIX, and VIOS, but you worry that you don’t understand their complexities well enough to make your job effective—or easy.
    No problem! Simplify the management of multiple operating systems and applications without becoming experts in each area.
    In this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite and shows how easy monitoring multiple operating systems and applications can be using point-and-click technology.

     

  • Real-Time Disk Monitoring with Robot Monitor

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    When IBM i disk space pulls its notorious disappearing act, you don’t have time to waste figuring out how the trick is done. You need to know when disk space starts to disappear and where it has gone before system performance and productivity start to suffer.
    Looking behind the curtain to keep a close eye on disk space—especially in a multi-partition environment—can have its challenges, but every good admin can have an ace up their sleeve. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

    Start seeing through the sleight of hand and get instant visibility into disk usage. Add advance warning of potential threats and—abracadabra!—you’ll reduce the risk of disk space depletion and curb the sudden flurry of activity to clean things up.

     

  • Stop Re-keying Data Between IBM I and Other Applications

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    Still following manual processes for extracting and transferring data across platforms? You’re not alone. Many business still depend on RPG for their daily business processes and report generation. And that leads to a lot of manual effort.
    Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying?
    It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, you’ll see a demonstration of how data automation software from HelpSystems will help you finally stop re-keying data.

     

  • Survey Results: 2018 Top Cybersecurity Risks and Mitigation Strategies

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    Protecting your organization from cyberthreats has never been more important—or more difficult.
    IT pros have many tactics to choose from, but time (and budgets!) are not unlimited. The key is prioritizing risks and identifying the most effective ways to mitigate the danger.
    In 2018, HelpSystems surveyed more than 600 IT and cybersecurity professionals to find out what security exploits loom largest and what strategies they’re turning to for protection.
    In this on-demand webinar, our team of cybersecurity security experts analyzes results. You’ll learn about:

    • Security strategies your peers are most interested in implementing
    • How managers and executives prioritize security
    • Who is responsible for cybersecurity at organizations around the world
    • Where IT pros turn for assistance with security

    You'll also get practical tips for using this data to drive cybersecurity conversations at your organization.

     

  • The Top Five RPG Open Access Myths....BUSTED!

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    When it comes to IBM® Rational® Open Access: RPG Edition (also known as RPG Open Access), there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

    This Webinar features IBM i expert Alison Butterill, and Profound Logic’s Brian May and Alex Roytman.

     

    Watch the On-demand Webinar Now!

  • Time to Remove the Paper from Your Desk and Become More Efficient

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    Do your users keep paperwork on their desk until it's processed?
    Are people constantly removing documents from filing cabinets?
    What happens when your company depends on an outdated document management strategy?
    Too much paper is wasted—approximately 1,000 pages per month per worker.
    Attempts to locate documents in endless filing cabinets drive your employees crazy.
    And distributing documents to customers, vendors, and business partners is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

    Plus, our experts will provide a live demonstration of how implementing a document management solution will quickly solve your paper-based problems, so you can be more

  • IBM i: It’s Not Just AS/400

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    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • TRY the One Package That Solves All Your Document Design and Printing Challenges

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    Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Why support 5 different products, when you can do it all with MarkMagic?

    - Drive over 450 different printer types.
    - Create invoices, statements, checks.
    - Set dynamic rules that transform output on the fly.
    - Conditionally distribute via Email, fax, or PDF.
    - Integrate with your current applications in minutes.
    - Preview printing on screen.
    - Native System i, Windows, AIX, Linux.

    Try MarkMagic today for free

  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

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    Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable.
    Automate your backups with the Robot Backup and Recovery Solution.
    Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits.
    Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

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    Managing messages on your IBM i can be more than a full-time job if you have to do it manually. Messages need a response and resources must be monitored—often over multiple systems and across platforms. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution.
    Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Keep your critical applications and data available. Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

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    The thought of printing, distributing, and storing iSeries reports manually may reduce you to tears. Paper and labor costs associated with report generation can spiral out of control. Mountains of paper threaten to swamp your files. Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution.
    Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

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    For over 30 years, Robot has been a leader in systems management for IBM i. With batch job creation and scheduling at its core, the Robot Job Scheduling Solution reduces the opportunity for human error and helps you maintain service levels, automating even the biggest, most complex runbooks.
    Manage your job schedule with the Robot Job Scheduling Solution. brKey features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • MS Office Connector for Query/400...FREE Trial!

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    NGS' Qport Office enables Windows users to run IBM Query/400 queries to:
    - Create and update Excel spreadsheets and Access databases
    - Create Word documents
    - Send to Windows screen and PC printers
    No query conversion is required. Works with i5/OS V5R1 & above. Installs in minutes!
    If you don’t have a budget to replace IBM Query/400, but want your users to have one click enhanced output of their queries.... Request the online license agreement and product download instructions today!
    Offer good through December 31, 2016.

  • Control and Monitor User Access from Desktop PCs (ODBC, FTP)

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    Protect your company by monitoring network traffic to your IBM i servers with the industry-leading exit program, PowerTech Network Security.
    Without visibility into IBM i's exit points, your users could be viewing, changing, or even deleting sensitive data—and you wouldn’t know!
    Network Security lets you monitor and control access to over 30 exit points, including:

    - ODBC
    - FTP
    - DDM
    - Remote command
    - Fileserve (mapped drives to IFS)
    It’s easy to set up custom access rules and get notified in real-time when security events occur.
    Stop “back door” access today. Try Network Security free for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

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    More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. Managing the complexities of today's operating systems, business applications, and networks challenges even the most knowledgeable IT professionals. The cost to an enterprise of unplanned downtime, loss of human expertise during sick leave or vacation, and system/application or environmental failure can be devastating. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center (and staff) efficiency.