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XML for Dummies, Idiots, and People Like Me Who Just Don't Know

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Indigo, Chapters, Barnes & Noble--all have the "for Dummies" and "Idiot's Guide" series of instructional books, which are particularly useful in the ever-changing IT field. But it's not just books that provide assistance; education providers like MC Press Online also offer articles (such as "Demystifying XML," "The XML Features of ADO," "Build Interactive Apps with XML Data Islands," "Doing E-Business with XML Schemas and SOAP," "XSL Style Sheets- Display Files of the Web," "Mapping Your Data to XML the Easy Way," and "XML: The e-language for E-business") and forums to help us get a quick understanding of a technology and then apply it to our environment.

XML, however, has been an exception to the rule. The majority of the information that I have found--whether it be about Web services, an enhancement to XML Path, or the next version of SOAP--has provided little direction in terms of what role XML should play in an organization. Until I considered writing this article, I had only a rudimentary understanding of XML from an application we developed at the company I work for. A true high-level description of XML and all its associated technologies eluded me.

This series of articles is a result of adding XML "scholastic" knowledge to what I learned hands-on. Articles like these are not for everyone. If you are a programmer who is developing Web services applications, then you know more about XML than I do, and I wouldn't waste your time. If you are beginning to learn about XML, want to know where to use it, and need an understanding of the components of XML, then this is for you.

The first article will explain what XML is. It will walk you through an example XML document and start to define the components of XML. The second article will deal more with the application-to-application (A2A) possibilities that XML provides. And finally, the third article will bring together everything presented and do an entire system walkthrough so that you can see how it all fits together.

What the Hell Is XML?

XML is really many different things. First and foremost, it is a set of conventions that define how a document is structured or marked up. XML documents are plain text and can be read in a text editor. The document is made up of markups that surround information or data in a semi-structured way.

When I say "semi-structured," I mean that the informational structure is up to the author of the XML document, but how the markups are performed is very structured and rigid. Those of you who know a little HTML know that you can have a

(to designate a new paragraph) by itself without a closing tag. In XML, you must always have an opening tag (

) as well as a closing tag (

). If you want just a simple placeholder with no data between the tags, a simple would

can be used.

Now, in the above example, the

tag does not mean the same thing as it does in HTML. HTML is a presentation protocol that tells Web browsers what to display and how. XML is a presentation protocol too, but it's for data. It cares nothing about how the data will look; it is concerned simply with presenting the data and the relationships within the set of data. The

tag actually means whatever you want it to mean in XML.

To understand more about the presentation of data, it's important to look at why XML was created as a standard. The World Wide Web Consortium (W3C)--the organization responsible for ratifying standards such as HTML--wanted a standard that allowed open, extensible document exchange between any XML-compliant computing devices. Recognizing that the possible scenarios for data exchange could extend beyond their imagination, they decided to let the author of the XML document define the elements, or pieces of data.

If you look at a purchase order, for example, one company may represent freight on board as Your Plant, and other companies may represent it as Your Plant. Because XML is extensible, you define how you want something like FOB represented.

If you look at an XML document, it's easy enough to understand. For instance, a row from a comma-delimited file may look like this: 8, 34, Red, 5, 13. Do you know what this may represent? Let's look at it in XML notation. Please note that "white space" or formatting has been inserted to make the XML file more readable. In reality, this XML code should be one continuous line of text.



8

34

Red
5
13


While this is missing some key ingredients that would make it an actual ticket to a baseball game, it illustrates the point that XML is a means of describing data in a data transport environment. Each element of the ticket is clearly defined.

The first line indicates that this is an XML document, and it identifies the version of XML. This line is optional, but it is highly recommended. I suspect that this was introduced for environments in which there are no file extensions. In the Windows and Intel environments, an XML file would have a file extension of .xml. In the AS/400 or iSeries, there are no file extensions where this identifier line comes into play.

The line represents the root node. All additional XML tags, elements, and child nodes fall under the root node. There can be only one root node; think of it as a single tree trunk. The XML file can have any number of child nodes (or branches). Keep this tree analogy in mind. It will be useful when I talk about data extraction later in this article.

The Gate, Section, Level, Row, and Seat elements are all child elements with the associated data. The notation is the start tag, while is the ending tag. The entire 8 is known in XML as an element. The difference between a node and an element is that an element is one piece of data, while a node can contain several layers of data.

To illustrate different branches in an XML file, look at this XML file that represents two tickets that have adjacent seats:




8
34

Red
5
13


8
34

Red
5
14



In this example, you'll notice the addition of the SeatSelection node, which encompasses additional elements. SeatSelection allows multiple seat selections and numbers them sequentially through the attributes Number="1" and Number="2".

In both examples, the last line contains the tag . This tag designates the end of the XML file as the root node is closed out. Adding text or tags after the closing tag will result in an invalid XML document.

One way that you can view XML documents without any coding is to download the Microsoft Core XML Services 4.0. This free download enhances the XML functionality of your Windows operating system. Once you have done this, you can copy and paste the text of my examples into Notepad and save the file with an .xml extension. Once saved, just double-click the file, and Internet Explorer will open it and display a tree-like structure with nodes that can be expanded and collapsed. The following is an illustration of the second example in Internet Explorer.

http://www.mcpressonline.com/articles/images/2002/XML%20for%20Dummies%20Article%201V400.jpg


Notice that, at the left of each node (in this case, BaseballTicket and SeatSelection), there is a red minus sign (-). If you click on this, the node will collapse. Once collapsed, a plus sign (+) replaces the minus sign. Click on the plus sign to expand the node.

Subcomponents of an XML Document

Now that we have explored the various aspects of an XML document, we can start to look at the formal markups that can comprise an XML document. There are six markup categories: Elements, Entity References, Comments, Processing Instructions, Marked Sections, and Document Type Declarations.

Elements

Elements are the most common form of markup in an XML document, and I've already shown you several. As stated earlier, an element is comprised of a start tag, occasionally data, and an end tag. The start and end tags can be combined; if so, they would contain the "/>" attribute, which designates the end of the element even though there is no separate ending tag. Here's an example:



The markup Date="2002/09/28" is an attribute of the element.

Entity References

While sounding quite grandiose, an entity reference is very simplistic. It is the act of representing reserved characters in a coded notation. For example, < represents a less-than symbol (<). If you were hand-coding an XML document, you could use which would mean the same as . The ampersand (&) and semicolon (;) are constant, and the lt represents the symbol used. The > represents the greater-than symbol (>).

Comments

When you use comments in an XML document, start them with . You can use comments anywhere in your XML document, and you can use any text within your comments except for the literal string --.

Processing Instructions

Processing Instructions (PI) refer to the text that is passed to the application reading the XML document. They have the form . The application looking for PI would reference the PI name, which is a PI target, and then read the data from the PI data section. The one place that I have seen this used is in defining a stylesheet for the XML. A stylesheet presents a view of the XML document, which I will review later in this article.

Marked Sections

Marked sections are also known as CDATA sections, as they are tagged in an XML document as . The section ends with ]]>, and any characters are allowed in this section except for ]]>. You could use this section for a unique calculation formula relating to the data in the XML document. The application reading the XML document would then use that formula once it has extracted the data from the XML document.

Document Type Declarations

Document Type Declarations (or DTD files) are heavily used. They allow you to define the validation that should be used on the XML document. If the XML document references the DTD, then the XML parser performs the validation for you. This saves you the hassle of coding validation routines. I'll talk more about these later.

What Would I Use XML For?

In the beginning stages of e-business, we saw companies selling to consumers in what is called business-to-consumer (B2C). In B2C, consumers browse through online stores and make purchases by providing their credit card information. My first online purchase was a golf shirt from the 1996 Summer Olympics in Atlanta. All told, it cost $80 Canadian after taxes, delivery, duty, and exchange rates!

Once the kinks were ironed out, businesses saw the value of communicating with their partners through the Internet. That spawned business-to-business (B2B), allowing companies to communicate with their supply chain or business customers through a Web interface. The major drawback was that it was a manual process. While the data was available in an MRP/ERP or accounting package, it still had to be manually entered into a Web page.

At this point, the Electronic Data Interchange (EDI) guys started laughing and saying, "We've been doing automated data exchange for years, so why switch?" The problem was that EDI was expensive, it used archaic 9600 bps modems, and only a small percentage of companies used it.

So the application-to-application (A2A) paradigm was formed, allowing applications in one company to talk to applications in another company without user intervention. And XML--with its ability to mark up data in Unicode text for delivery between applications--took center stage. This scares the EDI guys because XML is standards-based and requires no licenses. Also, XML has become very common; college students now graduate with a knowledge of XML, just as they graduated with HTML knowledge five years ago. Microsoft Excel and Access support XML, illustrating that it is a cost-effective solution for small companies.

But A2A is not strictly for companies communicating with each other. Let me tell you about my first experience with XML. We have 50 product testers on our manufacturing floor. They ensure that for every one million units we ship, fewer than 25 are duds. No two testers did the same test and no two testers logged the test results in the same format. Centralization was going to be a large project.

Our original concept was to have each tester connect to a Microsoft SQL Server and insert the results of each product test. This would occur approximately every 30 seconds and would contain the results of the 50 to 300 individual tests that comprise a complete product test.

Performing transactions like this every 30 seconds across 50 testers would be harmful to system performance. The process would require establishing a connection to the server, requesting authentication by the SQL server, submitting the query, awaiting a response from the server, and then tearing down the connection to the server.

Now look at how XML helped this application. Once a tester completes a product test, the tester creates an XML document containing the test results. Creation of a text document is very easy and is completed quickly by any computer. The tester then submits the XML document to a central Web server through a standard HTTP Post command. XML uses the Web as its main transport because of the Web's popularity. A company sending an XML document to another company submits it to the receiving company's Web site. A Web page is created that receives the XML document and processes it as required.

The server accepts this document and acknowledges receipt (notice, no authentication). The connection is closed, and the tester is free to perform the next test. As the next test is performed, the Web server parses through the XML document and then generates and runs the query. Because only one computer is performing the query, a database connection is opened only once, which lowers the overhead of each transaction.

In this scenario, processing time is about one-fifth the time it would be if the tester communicated directly with the SQL Server. This method also uses significantly less bandwidth, which is important because the testers are connected to the network wirelessly.

How Do I Read and Manipulate XML?

While the description of XML thus far may provide some interesting concepts, I would hate to have to get data out of an XML document using RPG or Cobol. The W3C saw this and developed the Document Object Model (DOM). This is a standard set of API calls that allow you to read, manipulate, and create XML documents.

The W3C standardized the DOM object's APIs. The intention was to have a standard set of APIs that you could basically cut and paste between languages. While this is true for the most part, languages have slightly different nuances in how they call APIs, which minimizes code portability.

The APIs (or methods, for OO enthusiasts) provided by DOM are quite extensive. As the requirements and uses of XML extend, new versions of the DOM standard will be released, and software houses will play catch-up in matching the standard with their implementation. If you are a programmer, the best place to go for DOM methods and uses is the W3C Web site.

Microsoft currently provides free XML Core Services (MSXML) 4.0. MSXML is Microsoft's own implementation of the DOM and other XML utilities that are accessible through Visual Basic, Visual Basic Scripting, and any language or application that can access an ActiveX object.

Many other companies also market XML packages that provide the DOM object as well as an alternative to DOM, which is Simple API for XML (SAX). SAX started as an alternative to DOM that was outside of the realm of the W3C and strictly for Java. Since then, it has evolved so that it is supported by many different platforms. And while it may have been simple in the beginning, the jury is still out on whether its simplicity remains. I've spoken with a few developers who feel that DOM is easier to use than SAX, but that is a matter of preference.

The main difference between DOM and SAX is that DOM reads an entire XML document into memory and then builds a tree structure based upon the XML. SAX reads the XML document, and, as it comes across new markups, it throws events to the application using the SAX objects. If the XML file contains a large number of nodes, using DOM may be slower than using SAX, as DOM first reads the entire document in. Before deciding which standard to use, consider the size of the XML documents to be received and the standard your programmers feel more comfortable with.

XML Validation

One of the scariest absolutes about XML documents is that they can be created outside of your control. When you receive them, how do you know they are valid and how can you avoid large amounts of validation coding?

Document Type Definition (DTD) is a component of XML that lets us define how the data in our XML documents are related. It also allows us to dictate how strict to be with the relationships. The DTD can be defined within the XML document, but it's more commonly found in a separate file with the XML file referencing it. If you are setting up an XML exchange with your customers in which they send you purchase orders via XML, the DTD would be stored on your Web server. When your customers create an XML file, they reference that DTD through a Universal Resource Identifier (URI).

When your customers post an XML document to a Web page you designate, the parser that receives the XML reads through it to ensure that it conforms to the DTD. If it does not, it is rejected and you can handle the error as needed. Sending an email or responding with your own XML are common scenarios. The beauty of this is that this functionality is all part of XML. Aside from the DTD file, you write zero lines of code.

The following is a sample DTD relating to the second baseball ticket example.









The first line indicates that the root node is BaseballTicket and that the child node is SeatSelection. The "+" indicates that there must be at least one SeatSelection child node.

The second line indicates that the SeatSelection node consists of Gate, Section, Level, Row, and Seat elements. There's no "+" markup, so these elements must occur once and in this specific order. Other markups include a question mark (?), which indicates that an element must occur once or not at all, and an asterisk (*), which indicates that the content can occur once, many times, or not at all.

The next lines end in (#PCDATA)>, which allow us to stipulate that these elements contain data rather than other elements or entity references. You can visualize that this represents the final branch in a series of branches on a tree.

Typically, you will have the DTD on your Web site. In the XML code, a line such as would be required so that external entities could reference the DTD and validate the XML before they send it to you. By doing this, the XML is validated before you receive it, minimizing the volume of invalid XMLs.

XML Transformation

A simple way of transforming an XML document is to use the Extensible Stylesheet Language (XSL). Similar to Cascading Style Sheets (CSS) in the Web world, XSL takes information from XML and displays it in an HTML or text format. The benefit to using XSL is that you do not have to master the DOM or SAX APIs, you do not need a compiler, and the file is a simple text file.

Two other technologies assist in the transformation. XML Path assists in locating data within an XML document--the path to the data. XML Transformations transforms the XML data into another form. XSL then takes the transformed data and formats it for the end medium (Web, text, etc). All three technologies are commonly referred to as XSL.

The point to remember is that XSL transforms the XML into a new document. It does not validate, execute business logic, or manipulate the original XML document. It simply provides an alternative view of the XML file.

When you double-click on an XML document and Internet Explorer opens up, you are looking at XSL. Internet Explorer comes with a default stylesheet that is used if no stylesheet is specified. If this default XSL were not in place, Internet Explorer would display what looks like one line of text, which is the text of the XML document.

Aside from providing a more aesthetic view of your XML documents, XSL can be used to create any form of text document. For example, if your server receives XML documents at a frequent interval and standard database updates take too long, you could use XSL to create a comma-delimited file that performs a bulk import into a database, which would take less time. Or you could use XSL to create an SQL Query statement that imports the data from the XML into your database.

Until Next Time

In this article, I went through what XML is, where to use it, how to validate it, and how to transform it. This is really just the start. In the next article, I'll start to look at the XML technologies supporting company-to-company or application-to-application communications.

If you would like more information on topics raised here or other XML technologies, I would recommend the following Web sites.

Chris Green is a Senior Network Support Specialist located in Toronto, Ontario, Canada. He has seven years experience focusing on the iSeries 400 and networking technologies. Utilizing this experience, he has authored over 30 articles and several white papers and has co-authored an IBM Redbook entitled Securing Your AS/400 From Harm on the Internet. For questions or comments, you can email him at This email address is being protected from spambots. You need JavaScript enabled to view it..

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  • Backup and Recovery Considerations for Security Data and Encrypted Backups

    SB PowerTech WC GenericSecurity expert Carol Woodbury is joined by the newest member of the HelpSystems team: Debbie Saugen.
    Debbie is recognized worldwide as an expert on IBM i backup and recovery, disaster recovery, and high availability. For decades, Debbie has helped IBM i shops build and implement effective business continuity plans.
    In today’s business climate, business continuity is more important than ever. But 83 percent of organizations are not totally confident in their backup strategy.
    During this webinar, Carol and Debbie discuss the importance of a good backup plan, how to ensure you’re backing up your security information, and your options for encrypted back-ups.

    Watch the webinar today!

     

  • Profound.js: The Agile Approach to Legacy Modernization

    SB Profound WC Generic

    In this presentation, Alex Roytman (CEO, Profound Logic) and Liam Allan (2016 COMMON Student Innovation Award winner) will unveil a completely new and unique way to modernize your legacy applications.
    Learn how Agile Modernization:


    - Uses the power of Node.js in place of costly system re-writes and migrations
    - Enables you to modernize legacy systems in an iterative, low-risk manner
    - Makes it easier to hire developers for your modernization efforts
    - Integrates with Profound UI (GUI modernization) for a seamless, end-to-end legacy modernization solution

    Watch this Webcast NOW!

  • The Truth About Viruses on IBM i

    SB HelpSystems WC Generic

    Protecting your data from viruses or malicious code is not an unfamiliar concept, but understanding how these threats can affect your Power Systems server may not be as easy to grasp.
    There are many myths about viruses and IBM i—including the belief that the system is immune. Many Power Systems managers still don’t see viruses as a risk because they see them as a Windows threat. While this was once true, today’s connected environments operate under different rules.
    It’s time to take action and protect IBM i and the network that connects to it. This on-demand webinar will help you gain an understanding of the relationships between:

    - Viruses and the integrated file system (IFS)
    - Power Systems and Windows viruses
    - PC-based anti-virus scanning vs native IBM i scanning
    There are a number of ways you can minimize your exposure to viruses. Learn the facts to ensure you're fully-protected.

  • Business Process Automation with Robot

    SB HelpSystems WC Generic

    Automate Process Flow Through the Data Center
    Typical “computerized” business processes are a combination of multiple schedulers, operational scripts, CL programs, and manual file checking, all backed up with the trusty runbook.
    Is there a better way to manage business processes?
    It is a common misconception that a business process cannot be automated if it’s too complicated or requires that someone verify each step. We’re here to tell you there is a better way to manage your business—process automation is possible!
    Take 30 minutes to learn the options for automating your business process flow and how they fit into your data center processing, including cases of:
    - Complex or iterative schedules
    - Event-driven dependencies
    - Multi-platform dependencies
    - Dynamically calculated parameters
    - Exception notification
    - SAP and Oracle JD Edwards EnterpriseOne integration
    How do I know business process automation is effective?
    If you have any doubts that automating complex business processes will improve your level of service, you’ll also hear a success story from the senior systems administrator at Trident Seafoods who embraced automation using the Robot solution and is reeling in the benefits!

  • Find Out Why You Should Keep Data on IBM i

    SB HelpSystems WC Generic

    It’s simple. IBM i is the most reliable, securable, and powerful platform to house your critical business data.
    IBM i was built for business and has added features and functionality over the years to keep up with modern business needs. You can trust it to run your business, access your data in real-time, and keep your data secure. Plus, IBM i can scale to your business and handle all of your critical data.
    Can your other platforms do that?
    We didn’t think so.
    Watch this 30-minute webinar to learn why you should keep your data on IBM i, including:
    - IBM i is reliable
    - IBM i offers fast and secure real-time data access
    - IBM i helps your business prepare for tomorrow
    Plus, we demonstrate how Sequel Data Access helps you modernize IBM i data access and meet your business needs.

  • Mobile Apps for IBM i Monitoring

    SB Halcyon WC Generic

    Overnight and weekend support can be a minefield for operations teams tasked with attempting to maintain system availability, especially when they must rely on laptop-based VPN access—where a delayed response can prove costly.
    With over 2 billion smartphone users worldwide, it’s perfectly reasonable for you to use the BYOD movement to your advantage and start managing your IT infrastructure from the palm of your hand. Watch this on-demand webinar to learn how Halcyon has modernized this crucial layer of support by introducing mobile applications for IBM i monitoring.
    You’ll hear how one company has used the Enterprise Console mobile app to provide a valuable audit trail and speed up response time. You’ll also learn:
    - The benefits of mobile apps
    - How to respond to critical messages within seconds
    - How to get notifications your way on your device
    - How to set up escalation, ensuring alerts are always handled in a timely fashion
    If your team is responsible for managing IBM i applications and services after regular business hours, you won’t want to miss this one!

     

  • Speed Up Your Manufacturing and Distribution with Paperless Processes

    SB HelpSystems WC Generic

    Your ERP system —whether it’s JDE World, Enterprise One, Infor, Epicor, Microsoft Dynamics, VAI, or anything else—is essential to maintaining your company’s key business information and processes. But you’re constantly generating and receiving paper and electronic documents, too, and it’s hard to keep everything straight. So, you wind up chasing documents and data around—and keeping your customers and vendors waiting.
    It’s time to make life easier and make your customers happier. With an electronic document management system, you can integrate with your ERP to keep all of your key documents and data in one spot.
    And when all of your documents are stored digitally, you can speed up your processes and get key documents (like purchase orders and invoices) approved faster.
    Watch the webinar and learn how to:
    - Integrate a document management system with your ERP
    - Capture all of your key shop floor, order, and shipment documents in one central repository
    - Improve customer, vendor, and employee response times
    - Accomplish more work without adding additional staff
    It’s time to deliver your shipments faster and keep your customers happy by streamlining your paperwork processes.

  • Dock Door Signing Made Easy

    SB HelpSystems WC Generic

    How long does dock door signing take your organization? Too long if you’re still using manual processes and paper.
    From generating to collating to printing to routing to signing, manual processes and paper slow down your organization—and your delivery times. Electronic documents and digital signature capture can change all of that. And your organization will be able to create, route, approve (with digital signatures), and retrieve documents faster.
    Learn how digital signature capture helps you:
    - Eliminate steps in your approval processes
    - Improve auditability
    - Reduce customer service time to resolve questions
    Plus, we’ll demonstrate how digitizing signatures and documents will reduce your organization’s costs over the long haul.

  • 5 Reasons Developers Love Robot Schedule

    SB HelpSystems WC Generic

    Why AppDev Should Embrace Automation
    Your application development team is an expensive resource that works hard to improve business processes, yet more and more IBM i shops are putting AppDev in charge of managing day-to-day system operations.
    Instead of taking their attention away from the website, business analytics, mobile, security, SQL data access, and more, streamline operations with automation and build in notifications so your teams have visibility into processing when they need it, and can manage the rest by exception.
    In just 30 minutes, our experts will show how AppDev teams can take advantage of Robot automated operations on IBM i and beyond so they can:
    - Stop programming for multi-platform job and file event dependencies
    - Stop struggling with incorrect parameter values
    - Stop wondering where to fit a process into daily, weekly, or monthly cycles
    - Stop the on-call headaches, the firefighting, and the lack of progress cycle
    - Go ahead, give your AppDev team a productivity boost!

  • Affordable Query Tool for Software Developers

    SB NGS WC Generic

    NGS’ Software Developer Kit (SDK) gives IBM i developers comprehensive query, dynamic mobile reporting, analytics and Web report design features at an affordable cost. Install and create meaningful outputs for managers in one day! Web page and portal integration, email, FTP are included.
    The $895* SDK includes a one user license, online training, user manuals, one year of software maintenance; toll-free support and online incident reporting.
    - Want to modernize beyond Query/400 and PC files transfers?
    - Need a Web reporting solution without the learning curve and overhead of DB2 Web Query?
    - Have many reporting needs, but a tight budget and small staff?
    View the demo and request a FREE TRIAL of the SDK.
    * Limited time offer.

  • Your introduction to RCAC and Authority Collection

    SB PowerTech WC Generic

    IBM has provided us with two powerful and very exciting security enhancements in the last two versions of IBM i.

    Scott Forstie of IBM joins Carol Woodbury to demonstrate and describe the V7R2 feature called Row and Column Access Control (RCAC), which extends how you define which users have access to specific rows in a database file. RCAC also provides a way to mask data for all or selected users.

    The recently released V7R3 adds Authority Collection. Authority Collection provides organizations and vendors with the ability to know exactly what authority is required to perform a task, eliminating the guesswork. Gone is the need to set *PUBLIC authority on database files to *ALL or to automatically grant service accounts *ALLOBJ special authority just because you’re unsure of what authority is required.

    Watch Scott and Carol as they discuss these and other new security features delivered in V7R2 and V7R3.

  • ​Getting Started with IBM i Security: Event Auditing

    SB PowerTech WC Generic

    Learn why event auditing is necessary and how to configure it
    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.
    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.
    This second session of the series introduces event auditing, with Robin Tatam covering the basics and more:
    - Why auditing is necessary
    - Determine if IBM i auditing is currently active
    - How to configure auditing with one simple command
    - What audit events are recorded (and which are missed!)
    - How high availability (HA) applications often make critical events disappear
    - Event reporting and real-time alerting

  • Getting Started with IBM i Security: Securing PC Access

    SB PowerTech WC Generic

    Protect your system from unauthorized network access through readily available PC tools

    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.

    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.

    This on-demand webinar will show you how well-known services like FTP and ODBC enable users to access sensitive data without oversight or restrictions. Robin Tatam will also explain what exit programs are and how you can use them to protect your organization.

  • No Time for IBM I Security? No Problem

    SB PowerTech WC Generic

    “Security” is definitely on your IT staff’s to-do list, but how often does this item get checked off?

    IT doesn’t have enough time for security—the 2016 IBM i Security Study proves it. The trouble is that data security isn’t a set-and-forget project. Data security on your IBM i requires on-going attention and expertise.

    In this on-demand webinar, you’ll learn how to save time and work more effectively. We’re cutting to the core of IBM i security by outlining the simple strategy developed by our experts.

    You’ll see a straightforward approach to understanding and addressing risk to your IBM i data. We’ll also show you how our world-class security services help people protect business-critical data when they don’t have the time, resources, or knowledge to tackle IBM i security on their own.

  • Getting Started with IBM i Security: System Values

    SB PowerTech WC Generic

    Set the tone for data protection with security-relevant system values

    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.

    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.

    The series opens with an introduction to security-relevant system values.

    System values are one of the fundamental elements of IBM i security. The security system values enable you to “set the tone” of security on your IBM i, enforce password composition rules, and enable auditing. Watch this on-demand webinar to see Carol Woodbury describe these system values and provide guidance on their best practice settings.

  • Getting Started with IBM i Security: Integrated File System (IFS)

    SB PowerTech WC Generic

    The IFS is one of the most commonly overlooked aspects of IBM i security
    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.
    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.
    This recorded session has Robin Tatam introducing IFS security:
    - Defining IFS
    - How the IFS is configured
    - Common IFS security mistakes
    - What a virus can do to IBM i through the IFS
    - Tracking user activity

  • ​7 Habits of Highly Secure Organizations

    SB PowerTech WC Generic

    Everyone knows that cyber security is important, but getting started on the road to data protection and compliance can be confusing and intimidating. Understanding common vulnerabilities helps you focus your attention and resources on the areas that need the most help.
    We all want “best-practice” security, but what are top organizations doing to achieve and maintain it?
    Watch this webinar to learn the details about how to develop the seven habits that are part of daily life for secure organizations. You’ll learn how to:
    - Break the Ostrich Syndrome
    - Develop a Security Policy
    - Assess Current Standing
    - Perform Security Event Logging and Review
    - Use “Best of Breed” Technologies
    - Monitor for Ongoing Compliance
    - Plan for the Future
    This on-demand webinar examines what each of these habits means to IBM i, and helps you make sure that you don’t become the next security statistic.

  • An Introduction to PCI Compliance on IBM Power Systems

    SB PowerTech WC Generic

    "From the world's largest corporations to small Internet stores, compliance with the PCI Data Security Standard (PCI DSS) is vital for all merchants who accept credit cards, online or offline, because nothing is more important than keeping your customer’s payment card data secure.” — PCI Security Standards Council
    Complying with the PCI standard is a normal part of doing business in today’s credit-centric world. But, PCI applies to multiple platforms.
    The challenge becomes how to map the general PCI requirements to a specific platform, such as IBM i. And, more importantly, how can you maintain—and prove—compliance?
    Watch this webinar to understand:
    - How PCI requirements relate to IBM i systems
    - IBM i-specific barriers to compliance
    - How PowerTech security solutions help you fulfill PCI requirements, meet compliance guidelines, and satisfy auditors
    You’ll leave with the knowledge and confidence you need to evaluate PCI compliance requirements and prepare your IBM i system for today’s regulatory challenges.

  • Implementing Multiple Layers of Defense

    SB PowerTech WC Generic

    Your IBM i holds a massive amount of data. In most organizations, that data constitutes a mission-critical and high-value asset.

    How do you adequately protect the data residing on your IBM i, given its value to your organization? IBM has provided us with many options for protecting our data, but it’s now always clear how to select and implement the best options for your circumstances.

    This recorded webinar describes IBM i’s different data security options, along with implementation recommendations and tips for getting started. Carol Woodbury, one of the world’s top IBM i security experts, also provides considerations to help you determine how many layers of security are right for your organization.

  • Data Breaches: Is IBM i Really at Risk?

    SB PowerTech WC GenericIBM i is known for its security, but this OS could be more vulnerable than you think.
    Although Power Servers often live inside the safety of the perimeter firewall, the risk of suffering a data leak or data corruption remains high.
    Watch noted IBM i security expert Robin Tatam as he discusses common ways that this supposedly “secure” operating system may actually be vulnerable and who the culprits might be.

    Watch the webinar today!

     

  • Easy Mobile Development

    SB Profound WC Generic

    Watch this on-demand webinar and learn how to rapidly and easily deploy mobile apps to your organization – even when working with legacy RPG code! IBM Champion Scott Klement will demonstrate how to:
    - Develop RPG applications without mobile development experience
    - Deploy secure applications for any mobile device
    - Build one application for all platforms, including Apple and Android
    - Extend the life and reach of your IBM i (aka iSeries, AS400) platform
    You’ll see examples from customers who have used our products and services to deliver the mobile applications of their dreams, faster and easier than they ever thought possible!
    Watch this Webinar Now!

  • Profound UI: Unlock True Modernization from your IBM i Enterprise

    SB Profound PPL 5491


    Modern, web-based applications can make your Enterprise more efficient, connected and engaged. This session will demonstrate how the Profound UI framework is the best and most native way to convert your existing RPG applications and develop new modern applications for your business. Additionally, you will learn how you can address modernization across your Enterprise, including databases and legacy source code, with Profound Logic.
    We will demonstrate how Profound UI:
    - Goes beyond simple screen-scraping to truly modernize your RPG applications
    - Uses RPG Open Access and your own RPG code and development talent to modernize
    - Supports rapid development with an easy-to-use, drag-and-drop Designer
    - Integrates with our on-the-fly modernization, mobile development, and Enterprise Modernization solutions

  • 5 New and Unique Ways to Use the IBM i Audit Journal

    SB HelpSystems ROBOT GenericHigh availability for IBM i has been a hot topic in 2017, jumping 20% from our 2016 survey to take the #2 seat on IT priority lists just behind cybersecurity. And no surprise with these two topics so closely tied to your most valuable asset: your irreplaceable business data.
    With major airline outages last year and the recent ransomware attacks, you must be asking yourself: am I doing everything I can to protect my organization’s data?
    Tune in as our panel of IBM i high availability experts—Tom Huntington, Matt Staddler, and Cole Ragland—deliver lively discussion around the top high availability issues of today, including:

    • Why companies don’t test role swaps when they know they should
    • Whether high availability in the cloud makes sense for IBM i users
    • Why some organizations don’t have high availability yet
    • How to get high availability up and running at your organization
    • High availability considerations for today’s security concerns

    There are no do-overs when it comes to your data. Once it’s gone, it’s gone...unless you have a data replication layer in place to protect it. Learn the value of these strategic solutions and how you can implement them in a hurry—watch now!

     

  • Profound.js 2.0: Extend the Power of Node to your IBM i Applications

    SB Profound WC 5541In this Webinar, we'll demonstrate how Profound.js 2.0 enables you to easily adopt Node.js in your business, and to take advantage of the many benefits of Node, including access to a much larger pool of developers for IBM i and access to countless reusable open source code packages on npm (Node Package Manager).
    You will see how Profound.js 2.0 allows you to:

    • Provide RPG-like capabilities for server-side JavaScript.
    • Easily create web and mobile application interfaces for Node on IBM i.
    • Let existing RPG programs call Node.js modules directly, and vice versa.
    • Automatically generate code for Node.js.
    • Automatically converts existing RPGLE code into clean, simplified Node.js code.

    Download and watch today!

     

  • Make Modern Apps You'll Love with Profound UI & Profound.js

    SB Profound WC 5541Roses are red, your UIs are green...It's time to make your apps proud to be seen!
    Whether you have green screens or a drab GUI, your outdated apps can benefit from modern source code, modern GUIs, and modern tools.
    Profound Logic's Alex Roytman and Liam Allan are here to show you how Free-format RPG and Node.js make it possible to deliver applications your whole business will love.
    In this webinar, you'll learn how you can use both Profound UI and Profound.js to:

    • Transform legacy RPG code to modern free-format RPG and Node.js
    • Deliver truly modern application interfaces with Profound UI
    • Extend your RPG applications to include Web Services and NPM packages with Node.js

    This webinar will include a live product demonstration and Q&A with the presenters.

    Download and watch today!

  • 2017 IBM i Marketplace Revealed

    SB_HelpSystems_WC_Generic

    IBM i is one of technology’s best-kept secrets, with little information available about what IBM i users are doing on this server. Even companies that use this technology struggle to explain to their own teams what IBM i stands for and who else is using it.
    The IBM i Marketplace Survey—now in its 3rd year—was designed to solve this problem. Watch this on-demand webinar for the exclusive results of the 2017 survey. IBM i Champion Tom Huntington is joined by a panel of technology experts to discuss year-over-year trends and new insights. The panel will discuss:

    • What other platforms do you run alongside IBM i?
    • What programming and Open Source languages are you using?
    • What are your top IT issues?
    • What version of POWER and what OS level is most prevalent?
    • Are you expanding your usage of IBM i?
    • Is IBM i a good ROI?

    The expert panel will provide industry insight and comments about the results. When the webinar concludes, you’ll get access to the full results.

  • Accelerating Programmer Productivity with Sequel

    SB_HelpSystems_WC_Generic

    Most business intelligence tools are just that: tools, a means to an end but not an accelerator. Yours could even be slowing you down. But what if your BI tool didn't just give you a platform for query-writing but also improved programmer productivity?
    Watch the recorded webinar to see how Sequel:

    • Makes creating complex results simple
    • Eliminates barriers to data sources
    • Increases flexibility with data usage and distribution

    Accelerated productivity makes everyone happy, from programmer to business user.

  • Business Intelligence is Changing: Make Your Game Plan

    SB_HelpSystems_WC_Generic

    Everyone wants a piece of your business data. But keeping up with data access requests in the era of constantly growing data is a challenge. As a result, your IT department can be overwhelmed, inundated, and constantly needing to play catch-up.
    It’s time to develop a strategy that will help you meet your informational challenges head-on. Watch the webinar to learn how to set your IT department up for business intelligence success in 2018.
    You’ll learn how the right data access tool will help you:

    • Access IBM i data faster
    • Deliver useful information to executives and business users
    • Empower users with secure data access

    Ready to make your game plan and finally keep up with your data access requests?

  • Controlling Insider Threats on IBM i

    SB_HelpSystems_WC_Generic

    Let’s face facts: servers don’t hack other servers. Despite the avalanche of regulations, news headlines remain chock full of stories about data breaches, all initiated by insiders or intruders masquerading as insiders.
    User profiles are often duplicated or restored and are rarely reviewed for the appropriateness of their current configuration. This increases the risk of the profile being able to access data without the intended authority or having privileges that should be reserved for administrators.
    Watch noted security expert Robin Tatam as he discusses a new approach for onboarding new users on IBM i and best-practices techniques for managing and monitoring activities after they sign on.

  • Don't Just Settle for Query/400...

    SB_HelpSystems_WC_Generic

    There’s a better way to run your queries. With an advanced query tool like Sequel Data Access, you can deliver the IBM i data your organization needs quickly and efficiently—without the hang-ups.
    In this session, we’ll address common frustrations with Query/400, discuss major data access and distribution trends, and help you understand what to look for in a more advanced query tool.
    Plus, you’ll learn how a tool like Sequel lightens IT’s load by:

    • Accessing real-time data, so you can make real-time decisions
    • Providing run-time prompts, so users can help themselves
    • Delivering instant results in Microsoft Excel and PDF, without the wait
    • Automating the query process with on-demand data, dashboards, and scheduled jobs
    • Watch the webinar and learn why you shouldn’t just settle for Query/400.

     

  • How to Manage Documents the Easy Way

    SB_HelpSystems_WC_Generic

    What happens when your company depends on an outdated document management strategy?
    Everything is harder.
    Capturing documents means scanning and filing—which takes you away from tasks that actually matter to the business. Managing documents means sorting through an endless sea of shared folders or filing cabinets—and sometimes documents can’t be found. Distributing documents means following a frustrating, manual process for routing documents internally and sending them to vendors and customers.
    You don’t need to stick with status quo anymore.
    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task

     

  • Lessons Learned from the AS/400 Breach

    SB_PowerTech_WC_Generic

    Get actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Monitor VIOS (and AIX) from Your IBM i

    SB_HelpSystems_WC_Generic

    Virtual I/O Server (VIOS) runs on AIX and allows you to share input/output resources across logical partitions. The health of your VIOS server is critical to the performance of all your Power server partitions, so monitoring it is a must.
    Our 2017 IBM i Marketplace Survey Results uncovered a cool trend: an increasing number of IBM i shops are running AIX instances alongside IBM i on Power Systems servers. We like to see these systems playing nicely together on the same server, though it does shine a spotlight on shared resources.
    During this 30-minute recording, our experts demonstrate the new VIOS and AIX monitoring capabilities in Robot Monitor. You’ll learn about:

    • The top AIX metrics that impact VIOS
    • Real-time monitoring with dashboard displays
    • Threshold and notification options
    • Identifying trends to better allocate resources

    With VIOS/AIX running alongside IBM i, you need visibility into your entire Power environment.
    Watch now to see how Robot Monitor can get you there!

     

     

  • Overwhelmed by Operating Systems?

    SB_HelpSystems_WC_Generic

    You’re responsible for looking after Windows, Linux, AIX, and VIOS, but you worry that you don’t understand their complexities well enough to make your job effective—or easy.
    No problem! Simplify the management of multiple operating systems and applications without becoming experts in each area.
    In this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite and shows how easy monitoring multiple operating systems and applications can be using point-and-click technology.

     

  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_Generic

    When IBM i disk space pulls its notorious disappearing act, you don’t have time to waste figuring out how the trick is done. You need to know when disk space starts to disappear and where it has gone before system performance and productivity start to suffer.
    Looking behind the curtain to keep a close eye on disk space—especially in a multi-partition environment—can have its challenges, but every good admin can have an ace up their sleeve. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

    Start seeing through the sleight of hand and get instant visibility into disk usage. Add advance warning of potential threats and—abracadabra!—you’ll reduce the risk of disk space depletion and curb the sudden flurry of activity to clean things up.

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_Generic

    Still following manual processes for extracting and transferring data across platforms? You’re not alone. Many business still depend on RPG for their daily business processes and report generation. And that leads to a lot of manual effort.
    Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying?
    It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, you’ll see a demonstration of how data automation software from HelpSystems will help you finally stop re-keying data.

     

  • Survey Results: 2018 Top Cybersecurity Risks and Mitigation Strategies

    SB_HelpSystems_WC_Generic

    Protecting your organization from cyberthreats has never been more important—or more difficult.
    IT pros have many tactics to choose from, but time (and budgets!) are not unlimited. The key is prioritizing risks and identifying the most effective ways to mitigate the danger.
    In 2018, HelpSystems surveyed more than 600 IT and cybersecurity professionals to find out what security exploits loom largest and what strategies they’re turning to for protection.
    In this on-demand webinar, our team of cybersecurity security experts analyzes results. You’ll learn about:

    • Security strategies your peers are most interested in implementing
    • How managers and executives prioritize security
    • Who is responsible for cybersecurity at organizations around the world
    • Where IT pros turn for assistance with security

    You'll also get practical tips for using this data to drive cybersecurity conversations at your organization.

     

  • The Top Five RPG Open Access Myths....BUSTED!

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    When it comes to IBM® Rational® Open Access: RPG Edition (also known as RPG Open Access), there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

    This Webinar features IBM i expert Alison Butterill, and Profound Logic’s Brian May and Alex Roytman.

     

    Watch the On-demand Webinar Now!

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_Generic

    Do your users keep paperwork on their desk until it's processed?
    Are people constantly removing documents from filing cabinets?
    What happens when your company depends on an outdated document management strategy?
    Too much paper is wasted—approximately 1,000 pages per month per worker.
    Attempts to locate documents in endless filing cabinets drive your employees crazy.
    And distributing documents to customers, vendors, and business partners is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

    Plus, our experts will provide a live demonstration of how implementing a document management solution will quickly solve your paper-based problems, so you can be more

  • IBM i: It’s Not Just AS/400

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    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • TRY the One Package That Solves All Your Document Design and Printing Challenges

    SB CYBRA PPL 5382

    Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Why support 5 different products, when you can do it all with MarkMagic?

    - Drive over 450 different printer types.
    - Create invoices, statements, checks.
    - Set dynamic rules that transform output on the fly.
    - Conditionally distribute via Email, fax, or PDF.
    - Integrate with your current applications in minutes.
    - Preview printing on screen.
    - Native System i, Windows, AIX, Linux.

    Try MarkMagic today for free

  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413

    Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable.
    Automate your backups with the Robot Backup and Recovery Solution.
    Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits.
    Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413

    Managing messages on your IBM i can be more than a full-time job if you have to do it manually. Messages need a response and resources must be monitored—often over multiple systems and across platforms. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution.
    Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Keep your critical applications and data available. Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413

    The thought of printing, distributing, and storing iSeries reports manually may reduce you to tears. Paper and labor costs associated with report generation can spiral out of control. Mountains of paper threaten to swamp your files. Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution.
    Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413

    For over 30 years, Robot has been a leader in systems management for IBM i. With batch job creation and scheduling at its core, the Robot Job Scheduling Solution reduces the opportunity for human error and helps you maintain service levels, automating even the biggest, most complex runbooks.
    Manage your job schedule with the Robot Job Scheduling Solution. brKey features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • MS Office Connector for Query/400...FREE Trial!

    SB NGS PPL 5130

    NGS' Qport Office enables Windows users to run IBM Query/400 queries to:
    - Create and update Excel spreadsheets and Access databases
    - Create Word documents
    - Send to Windows screen and PC printers
    No query conversion is required. Works with i5/OS V5R1 & above. Installs in minutes!
    If you don’t have a budget to replace IBM Query/400, but want your users to have one click enhanced output of their queries.... Request the online license agreement and product download instructions today!
    Offer good through December 31, 2016.

  • Control and Monitor User Access from Desktop PCs (ODBC, FTP)

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    Protect your company by monitoring network traffic to your IBM i servers with the industry-leading exit program, PowerTech Network Security.
    Without visibility into IBM i's exit points, your users could be viewing, changing, or even deleting sensitive data—and you wouldn’t know!
    Network Security lets you monitor and control access to over 30 exit points, including:

    - ODBC
    - FTP
    - DDM
    - Remote command
    - Fileserve (mapped drives to IFS)
    It’s easy to set up custom access rules and get notified in real-time when security events occur.
    Stop “back door” access today. Try Network Security free for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429

    More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. Managing the complexities of today's operating systems, business applications, and networks challenges even the most knowledgeable IT professionals. The cost to an enterprise of unplanned downtime, loss of human expertise during sick leave or vacation, and system/application or environmental failure can be devastating. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center (and staff) efficiency.