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Fax for the AS/400

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This month's Buyer's Guide is devoted to AS/400 fax solutions. This market is changing rapidly, and the number of new offerings has dramatically risen. Until recently, the solutions available to the AS/400 were primarily bundled hardware and software solutions. Now, with so many new players in the AS/400 fax market, we have lots of new features that provide better integration and more comprehensive business solutions. We can still buy extremely powerful hardware and software bundles, or we can get a comprehensive standalone software product that we install on a spare PC.

The upshot of this new marketplace is that selecting a fax solution is more complicated than ever. Not all AS/400 fax solutions are the same.

AS/400 Fax vs. Fiction

Putting a fax solution on a PC is a simple process: crack open the PC's case, slip in a fax modem, and start feeding in the bundled software diskettes. These diskettes contain the usual "lite" version of a commercial fax software product. Is this the way our management views the process of choosing a fax product for the AS/400? Do they have that same "lite" perspective? "It's a fax board, right?" they seem to be saying. "So what's the big deal?"

The first lesson we've learned, however, is that the requirements for a quality fax solution are as unique as the requirements for running our businesses. There is no "lite," one-size-fits-all, AS/400 fax solution, and there's certainly no dearth of features and functions to choose from. Meanwhile, we don't have time to fiddle with these features. We want our fax system to be powerful, but we don't want to dedicate a body to its implementation or maintenance.

So how do we choose a solution that meets our needs, but doesn't overwhelm our resources?

Focus on Your Requirements

The first step toward choosing the right fax solution is to identify the real business requirement. Fax on the AS/400 is no longer a single-threaded solution. By this I mean that faxing from the AS/400 is not confined to report printing across a fax modem connection. Scads of new applications for the AS/400 use the fax as a medium. We need to know about these applications in order to judge the power of a particular fax solution. However, the power of these applications shouldn't be the sole criteria for selecting a fax solution. We must have a real business requirement-such as reducing postage or consolidating communications costs-before we'll get approval for a purchase.

With this in mind, consider these AS/400 fax features and applications.

Fax on Demand

In this fax application, our customers call our fax system and-using a touch-tone phone-select documents to be sent to them. A digitized voice provides them with instructions on how to use the service and a list of menu selections from which they can choose. The reports we've configured and programmed for the system might include sales brochures, statistics, database inquiries, or even AS/400 status reports. Customers punch in their own fax numbers, and the selected information is formatted and transmitted back to their fax machines.

What do we get from the transaction? We get their fax numbers, and an indication of their interest in our products. Our database of customers and their fax numbers grows. When we want to broadcast a communication, we have everything we need to be effective.

In-bound DID Fax Reception

Direct Inward Dialing (DID) allows faxing directly to the recipient's personal folder or mailbox. This centralizes the reception and distribution of incoming faxes and reduces the loss or delay of that important communication.

Internet Connectivity

Why would anyone want to connect a fax to the Internet? For high-volume communications, such as mass mailing, faxing across the Internet can save postage and printing costs and reduce the time on the phone lines.

Forms Storage and Overlay

This feature allows us to store electronic forms to be used by the fax processing software. The forms may include graphical images, such as signatures, logos, or product pictures, which are then merged with the outgoing fax transmission.

Telexing

As ubiquitous as faxing has become, there are places in the world where the telexing of messages is still the norm. Some fax packages now offer the capability to connect to telexing services transparently.

Total Billing Solutions

Some businesses have moved away from using the U.S. Postal Service for the distribution of invoices, purchase orders, or other business documents. Faxing these documents saves postage costs, while simultaneously decreasing the time it takes to mail them.

The average cost of sending an invoice to a customer is about 90 cents, while the cost of faxing that same invoice is about 10 cents. Total billing solutions, which rely upon the fax medium, may be able to pay for themselves in less than six months by reducing postage and preparation costs.

The Technical Breakdown

If your company needs a simple fax solution, shouldn't you expect a simple and straightforward means of implementing and maintaining that solution? Of course! Yet with all the potential power of these new fax products, you might be tempted to take on a highly sophisticated product that requires a lot of customization. As the level of complexity rises, so too does the complexity in the fax solution. How do the vendors manage this increased complexity? This section focuses on some underlying implementation concerns.

Roll-Your-Own

A new entry into the AS/400 fax marketplace is the roll-your-own solution. These standalone software packages provide a basic fax application, but require you to connect the software to a PC that must be purchased separately. Some of these packages sell for as little as $200 and give you basic, centralized AS/400 faxing capabilities.

These packages are great if you have personnel with the skills to set them up and maintain them. Indeed, some of these packages provide APIs to access the software through the AS/400, making the growth potential seem unlimited. Don't forget costs to the organization, though. Customization and integration use MIS staff resources. Do you really want to spend your MIS dollars maintaining a custom fax implementation? The answer depends on the total business environment-a custom fax solution may give you a level of flexibility that makes its costs worthwhile.

Printer Emulators

One of the more common implementations of fax on the AS/400 is through printer emulation. A PC or other custom piece of equipment attaches to the AS/400 and emulates a printer or printer/display combination. Anything that can print on the AS/400 can be faxed in a simple, straightforward manner. Messages resulting from the faxing processes-such as delivery notifications or error messages-are reported back to an emulated display.

These systems are the easiest to implement on the AS/400 because their function is built around the native architecture of 5250 device types. They also have some native architectural limitations.

Don't expect to print anything on an emulated printer that you can't print on a similarly configured AS/400 printer. For that reason, consider products that emulate one of IBM's laser printers. If you need to fax logos, forms, or graphics from the AS/400, you should make certain the printer has adequate font support and can handle AFP and the Intelligent Printer Data Stream (IPDS).

Peer-to-Peer Fax Servers

Up in the stratosphere of the AS/400 fax solution marketplace are true fax servers that communicate and integrate with the AS/400 on a peer-to-peer level. Often these devices run under unique, separate, and highly functional operating systems-such as UNIX or OS/2-that are able to handle tremendous workloads. They may have their own file systems integrated with the AS/400 and keep the status of both systems continually updated.

Integration of these systems tends to be robust, with API hooks specifically designed for the OS/400 operating system. This can provide programmers with a good, structured pathway for expanding the packages and for tailoring homegrown AS/400 applications to utilize the fax server's software.

How these fax servers connect to the AS/400 can be a hidden benefit. Many use LAN adapters instead of the native twinaxial connection and make their services directly available to other computers attached to the network. For instance, some LAN users might be able to make use of the fax server without initiating a connection to the AS/400. This can simplify PC Support or Client Access/400 duties, while making the services global to the entire network.

Get a Handle on the Products

Develop an ongoing working list of concerns and questions about the hardware and software of any fax solution. You should constantly tailor this list to reflect the real environment in which you envision the fax solution. For instance, if you're looking for basic fax transmission capabilities, you don't need to weigh down the selection criteria with details about the native operating system of the fax machine. On the other hand, be realistic about the solution's workload. If you anticipate tremendous usage by all departments, be aware of the quality and power of the proposed solution.

Here's my list, aimed at a cross-section of potential applications. Use it as a primer, and then add or delete components as you see fit.

? What do I have to do when I want to add another fax line? What's the maximum the equipment will support? Am I limited by the software or the hardware?

? How do I upgrade to a faster fax modem? (Higher speed fax modems enter the marketplace every six months.) Is the upgrade process easy? Are there hidden limitations?

? How does the software integrate with my current or planned E-mail and word processing systems?

? How are fonts added? Are they software that must be reconfigured, or are they cards that are inserted like laser printer font cartridges?

? Does the software handle recipient directories or telephone directories? Some implementations enable me to build these directories using a program and data already resident in my system.

? How does the software/hardware combination handle confirmation messages? (I want to know that my faxes are successfully transmitted.) Does the confirmation go to a tracking system, or does it merely send me a break message? Can I configure it on a transmission-by-transmission basis?

? What are the product's fax broadcasting capabilities? How important is fax broadcasting to my planned application?

? Can I schedule a fax transmission for off-hours? How does it work? If I schedule large batch jobs of faxes, will the transmission load automatically be distributed across all the available phone lines of the fax server?

? What are the capabilities for fax usage reporting? Is a database maintained? Where? Can this usage report data be accessed by software on the AS/400? How?

? What happens when the system fails? What diagnostic features are provided? What does the system provide for recovery of in-process transactions?

? How is security defined to the system? Is it based on my AS/400's security profiles or must I maintain a separate security system?

? How are inbound faxes handled? Do they go directly to my users' E-mail boxes or folders? How are users notified when they've received a fax?

? What kind of vendor support do I get? Do I have to sign a maintenance agreement? Can I handle the problems myself? Do I have a choice?

Bringing It All Back Home

Bringing an integrated fax solution into an organization can be a real cost-saver and an exhilarating project for everyone. With all the new solutions available, it can also be leveraged into a real mission-critical application. Choosing the best fit for our business offers us an opportunity to learn more about both the technology and the real business requirements of our company. It's a high-visibility project with lots of benefits. As the AS/400 fax marketplace continues to heat up, we'll see greater utility at lower prices. Understanding these products and what's available is the key to providing the best fit at the best price. Look through these offerings. AS/400 fax has never been more exciting.

Thomas M. Stockwell is a senior technical editor for Midrange Computing.


Fax for the AS/400

Vendor Information

 AIFP 5560 SW 107th Beaverton, OR 97005 800-600-4329, ext. 490 fax: 503-520-5458 The HOST-FAX suite of fax and communication servers offers production and ad hoc faxing from any AS/400 application. HOST-FAX offers an AS/400 user interface, a fax-on-demand module, a Windows user interface for faxing from any Windows application, a Direct Inward Dial (DID) fax reception and routing module, and an Internet module. HOST-FAX is an open, industry standard server that connects directly to your AS/400 and is scaleable from 1 to 48 fax channels per server. Anzac Computer Equipment 31057 Genstar Rd. Hayward, CA 94544 510-475-4600 fax: 510-475-4680 The Anzac FaxLaser attaches directly to an IBM AS/400 and performs as an IBM 3812-1 printer. It supports the features of IBM's laser printers, including font selection, portrait and landscape printing, and Computer Output Reduction (COR). With the addition of a plain text instruction in the print job, it will automatically transmit the print job to a fax number anywhere in the world. AT&T 400 Interpace Pkwy. Parsippany, NJ 07054 800-242-6005, ext. 5202 fax: 201-331-4639 OfficeAccess software for the IBM AS/400 provides a full range of messaging options right from your AS/400 workstation. Users have the flexibility of communicating with virtually anyone, anywhere, anytime. Message delivery options include fax, E-mail, X.400, telex, and more. OfficeAccess can transparently support IBM OfficeVision/400 users. For those who have not implemented OfficeVision/400, OfficeAccess provides its own interface consistent with IBM AS/400 standards. Biscom, Inc. 321 Billerica Rd. Chelmsford, MA 01824 800-477-2472 fax: 508-250-4449 FAXCOM for AS/400 turns your AS/400 into a corporate fax management system. It offers capabilities such as multi-channel support, individual and group fax phone book management, complete fax tracking and billing, inbound routing to AS/400 folders, business forms storage and overlays, token-ring connectivity, and OfficeVision/400 integration. FAXCOM for AS/400 is also integrated with IBM PC Support/400 and Client Access/400. CAP Computer Consultants, Inc. 10020 Cedar Ln. Kensington, MD 20895 301-770-5045 fax: 301-897-0710 CAP FaxLink for the AS/400 allows users to send faxes from their workstations or attached personal computers. Users can select any spooled report or document and direct it to be faxed, with a cover sheet, to the entered person and fax number. CAP FaxLink utilizes a standard PC and interfaces with popular PC-based faxing software. The product can be integrated with existing applications to automatically send faxes such as customer quotes and order acknowledgments. cma ettworth, Inc. 1900 South Harbor City Blvd., Suite 124 Melbourne, FL 32901 800-999-5248 fax: 407-726-9942 TELEX/FAX/400 provides a comprehensive fax solution for the AS/400 and PC user. It features fax receiving and viewing and the ability to fax reports and forms from applications. It supports Windows and OS/2 as well as IBM's Integrated Fax Adapter card and Fascimile Support/400. TELEX/FAX/400 interfaces to Voice Access, a solution that offers interactive voice response APIs and fax-back capabilities. A free demonstration is available by calling 800-999-5248 for TELEX/FAX/400 or 800-341-4329 for Voice Access. Computer Keyes 21929 Makah Rd. Woodway, WA 98020 800-356-0203; 206-776-6443 fax: 206-776-7210 Keyes File Image and Fax lets users send and receive fax documents, spool files, OfficeVision/400 files, PC files, and more from any AS/400 terminal or attached PC. The product displays fax, PCX, TIFF, and other raster images on PCs or image/fax terminals. It outputs to laser printers on forms up to 228 characters wide. Features include speeds up to 14,400Kbps, APIs, history logs, and broadcast, schedule, and route capabilities. The product lets you create your own forms overlays, including logos and signatures. Create!print of America 21201 Victory Blvd. Canoga Park, CA 91303 800-221-5882; 818-992-4028 fax: 818-992-6290 Create!fax is a faxing capability enhancement to Create!print, an electronic forms software print manager for the AS/400. It is an automated business document faxing system that merges electronic forms with the user's print file without changes to the application software. Create!fax produces high quality faxes that do not have to be printed prior to transmitting. All characters, boxes, and lines are electronically imaged, generating clear and concise logos, signatures, forms, and documents. DCE Corporation 5 Hillandale Ave. Stamford, CT 06902 800-326-3821; 203-358-3940 fax: 203-358-3944 DCE has a full range of FaxBoxes-computer-to-fax gateways that connect directly to a computer's serial port and can emulate a variety of printers. FaxBox features include sending text and graphics, sending postscript and HP PCL, store and forward faxing, and adding companies' letterheads and logos automatically. FaxBox may also convert inbound formats to those required. FaxBox can detect Dual Tone Multiple Frequency (DTMF) and Direct Inward Dial (DID) routing codes to enable distribution within your organization. DCS, Inc. 997 Hampshire Ln. Richardson, TX 75080 214-705-8224 fax: 214-690-9869 DCS FAX/400 is an application designed to utilize the advanced communications features of the IBM AS/400. DCS FAX/400 enables users to communicate through facsimile directly from their AS/400 workstations. It allows AS/400 users to fax spool files directly from the AS/400 to any fax machine in the world-no printing or scanning needed. DCS FAX/400 also logs usage and provides reports that can be used for internal or external billing. Fax*Star Division of SEPE, Inc. 4001 Westerly Pl., Suite 106 Newport Beach, CA 92660 800-327-9859 fax: 714-752-7980 Fax*Star is a fax gateway for midrange, mainframe, DEC, and UNIX users. Fax*Star, configured as a printer, attaches to the host through twinaxial or coaxial cable or an RS 232 port. Simple embedded commands in print jobs control the fax conversion and sending process. Fax*Star Windows in conjunction with Fax*Star allows users to fax directly from Windows applications. With dual connection to your host computer and a Novell server, through token-ring or Ethernet, faxing capability expands to multiple platforms. Holodyne Corporation 111 Richmond St. W., Suite 323 Toronto, Ontario, Canada M5H 2G4 416-363-3020 fax: 416-363-9099 SQLFax 2.0 is an enterprisewide solution that provides direct database connectivity. With SQLFax's API, any program that can write a record to the database can send a fax. SQLFax 2.0 provides an image management and contact management system that harnesses the power of SQL. The most unique feature of SQLFax 2.0 is its ability to query your relational database directly. Other features include mail merge, file format conversion, decompression/compression, and logs that provide an audit trail. IBM 800-426-2255 See your IBM representative Facsimile Support/400 lets your AS/400 communicate with more than 15 million Group 3 fax machines worldwide. Outbound faxes can include text, images, graphics, multiple fonts, and electronic forms designed with Advanced Function Printing Utilities/400. Facsimile Requestor/400 can increase productivity by adding distribution lists, automatic cover sheets, and off-hours transmission capability. IBM's Integrated Fax Adapter simultaneously supports two send and two receive operations, or one send and one receive operation. To your AS/400, the adapter appears as an intelligent printer data stream (IPDS) printer. Integrated Custom Software, Inc. 701 Hebron Ave. Glastonbury, CT 06033 203-657-3339 fax: 203-657-8150 FormSprint Fax provides automated faxing of any form using existing application software. The fax document is produced by FormSprint, which merges spool file data with the FormSprint form definition and then passes the output to the AS/400-connected FaxBox manufactured by DCE Corporation. Graphics, logos, signatures, and a variety of scaled typefaces can be included. Formats are defined on the AS/400 and can be changed at any time. Users are automatically notified of the successful transmission of their faxes. Pacific Solutions L.C. 4395 Diplomacy Rd. Ft. Worth, TX 76155 817-545-8600 fax: 817-545-8989 Two AS/400 fax products are available from Pacific Solutions L.C.: Cobwebb/400, which uses the Hasler Fax Modem, and Cfax400, which works with the IBM Fax Adapter card and Facsimile Support/400. Both products offer a comprehensive range of features, including a PC Windows fax driver and viewer, an AS/400 text editor, an API for sending faxes from RPG programs, a spool file interface, comprehensive fax queueing facilities, and more. Quadrant Software P.O. Box 200 Mansfield, MA 02048 800-258-3399; 508-337-8559 fax: 508-337-8604 The FastFax family of products is designed to send, receive, and control all faxes across your WANs and LANs with least cost routing. The product line includes support for batching of faxes going to the same number, Microsoft Windows, AFP/IPDS, the IBM Integrated Fax Adapter, the 3489 Image/Fax display, OfficeVision/400, and Facsimile Support/400. Powerful no-programming integration features can be implemented by the most unsophisticated users with security against unauthorized access. Rydex Midrange Technologies, Inc. 302-71 Spit Brook Rd. Nashua, NH 03060 800-661-1815 fax: 603-888-4258 RMTI offers a variety of fax solutions for the AS/400. Key strengths include a powerful API toolkit and the ability to use either direct RMTI fax gateways or the fax services of value-added networks (i.e., MCI, AT&T, and GE). A comprehensive user interface allows for ad hoc faxing or serves as a front-end to RMTI's messaging systems. These messaging systems provide E-mail for single or networked AS/400s, mail enabling, and connectivity to OfficeVision/400, LANs, and value-added networks. Support Net, Inc. 8425 Woodfield Crossing Blvd., Suite 125 Indianapolis, IN 46240 800-255-3390 fax: 317-469-0923 Fax Server/401 is Support Net's client/server fax product for the AS/400. With Fax Server/401, users can send a Quicknote to an ad hoc destination; fax OfficeVision/400 documents; fax any document or report generated by the AS/400; fax images such as logos, signatures, and letterhead; fax Microsoft Windows documents; receive inbound faxes-routed to the addressee or printer; and fax documents such as purchase orders from existing software. System 3x/4xx Warehouse, Inc. 1401 Capital Ave. Plano, TX 75074 800-397-9783 fax: 800-397-0056 FAXsystem 3x/4xx is an integrated facsimile system for the S/3X and AS/400 environments. FAXsystem connects through twinaxial cable and provides fax automation for computer document delivery from the host system. T4 Systems, Inc. 3 Innwood Circle, Suite 116 Little Rock, AR 72211 800-233-1526; 501-227-6637 fax: 501-227-6245 The T4 MultiLINK is a reliable, high-capacity fax server for multiple mainframes, midrange host applications, client/server applications, and networks or combinations. The T4 MultiLINK runs on a high-powered UNIX operating system. It also contains menu-driven administration and enables diagnostics both locally and remotely through modem or network connection. Teubner & Associates, Inc. Seventh & Main, P.O. Box 1994 Stillwater, OK 74076 800-343-7070; 405-624-2254 fax: 405-747-8420 FAXGATE provides automated, high-volume faxing for AS/400s, TCP/IP hosts, LANs, and SNA mainframes simultaneously enterprisewide. A single FAXGATE system can receive documents and messages from any of these host or network environments and deliver them to offsite locations as a fax or Internet message. FAXGATE also delivers inbound faxes and Internet messages to applications, users, or printers. FAXGATE, which integrates with E-mail software and CICS, introduces support for Advanced Function Printing (AFP) documents. 
Thomas Stockwell

Thomas M. Stockwell is an independent IT analyst and writer. He is the former Editor in Chief of MC Press Online and Midrange Computing magazine and has over 20 years of experience as a programmer, systems engineer, IT director, industry analyst, author, speaker, consultant, and editor.  

 

Tom works from his home in the Napa Valley in California. He can be reached at ITincendiary.com.

 

 

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    Download and watch today!

     

  • Make Modern Apps You'll Love with Profound UI & Profound.js

    SB Profound WC 5541Whether you have green screens or a drab GUI, your outdated apps can benefit from modern source code, modern GUIs, and modern tools.
    Profound Logic's Alex Roytman and Liam Allan are here to show you how Free-format RPG and Node.js make it possible to deliver applications your whole business will love:

    • Transform legacy RPG code to modern free-format RPG and Node.js
    • Deliver truly modern application interfaces with Profound UI
    • Extend your RPG applications to include Web Services and NPM packages with Node.js

     

  • Accelerating Programmer Productivity with Sequel

    SB_HelpSystems_WC_Generic

    Most business intelligence tools are just that: tools, a means to an end but not an accelerator. Yours could even be slowing you down. But what if your BI tool didn't just give you a platform for query-writing but also improved programmer productivity?
    Watch the recorded webinar to see how Sequel:

    • Makes creating complex results simple
    • Eliminates barriers to data sources
    • Increases flexibility with data usage and distribution

    Accelerated productivity makes everyone happy, from programmer to business user.

  • Business Intelligence is Changing: Make Your Game Plan

    SB_HelpSystems_WC_GenericIt’s time to develop a strategy that will help you meet your informational challenges head-on. Watch the webinar to learn how to set your IT department up for business intelligence success. You’ll learn how the right data access tool will help you:

    • Access IBM i data faster
    • Deliver useful information to executives and business users
    • Empower users with secure data access

    Ready to make your game plan and finally keep up with your data access requests?

     

  • Controlling Insider Threats on IBM i

    SB_HelpSystems_WC_GenericLet’s face facts: servers don’t hack other servers. Despite the avalanche of regulations, news headlines remain chock full of stories about data breaches, all initiated by insiders or intruders masquerading as insiders.
    User profiles are often duplicated or restored and are rarely reviewed for the appropriateness of their current configuration. This increases the risk of the profile being able to access data without the intended authority or having privileges that should be reserved for administrators.
    Watch security expert Robin Tatam as he discusses a new approach for onboarding new users on IBM i and best-practices techniques for managing and monitoring activities after they sign on.

  • Don't Just Settle for Query/400...

    SB_HelpSystems_WC_GenericWhile introducing Sequel Data Access, we’ll address common frustrations with Query/400, discuss major data access, distribution trends, and more advanced query tools. Plus, you’ll learn how a tool like Sequel lightens IT’s load by:

    - Accessing real-time data, so you can make real-time decisions
    - Providing run-time prompts, so users can help themselves
    - Delivering instant results in Microsoft Excel and PDF, without the wait
    - Automating the query process with on-demand data, dashboards, and scheduled jobs

  • How to Manage Documents the Easy Way

    SB_HelpSystems_WC_GenericWhat happens when your company depends on an outdated document management strategy?
    Everything is harder.
    You don’t need to stick with status quo anymore.
    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task

     

  • Lessons Learned from the AS/400 Breach

    SB_PowerTech_WC_GenericGet actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Overwhelmed by Operating Systems?

    SB_HelpSystems_WC_GenericIn this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite.

     

  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_GenericYou need to know when IBM i disk space starts to disappear and where it has gone before system performance and productivity start to suffer. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

     

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_GenericMany business still depend on RPG for their daily business processes and report generation.Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying? It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, see how HelpSystems data automation software will help you stop re-keying data.

     

  • The Top Five RPG Open Access Myths....BUSTED!

    SB_Profound_WC_GenericWhen it comes to IBM Rational Open Access: RPG Edition, there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

     

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_GenericToo much paper is wasted. Attempts to locate documents in endless filing cabinets.And distributing documents is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

     

  • IBM i: It’s Not Just AS/400

    SB_HelpSystems_WC_Generic

    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • Ask the RDi Experts

    SB_HelpSystems_WC_GenericWatch this recording where Jim Buck, Susan Gantner, and Charlie Guarino answered your questions, including:

    • What are the “hidden gems” in RDi that can make me more productive?
    • What makes RDi Debug better than the STRDBG green screen debugger?
    • How can RDi help me find out if I’ve tested all lines of a program?
    • What’s the best way to transition from PDM to RDi?
    • How do I convince my long-term developers to use RDi?

    This is a unique, online opportunity to hear how you can get more out of RDi.

     

  • Node.js on IBM i Webinar Series Pt. 2: Setting Up Your Development Tools

    Profound Logic Software, Inc.Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. In Part 2, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Attend this webinar to learn:

    • Different tools to develop Node.js applications on IBM i
    • Debugging Node.js
    • The basics of Git and tools to help those new to it
    • Using NodeRun.com as a pre-built development environment

     

     

  • Inside the Integrated File System (IFS)

    SB_HelpSystems_WC_GenericDuring this webinar, you’ll learn basic tips, helpful tools, and integrated file system commands—including WRKLNK—for managing your IFS directories and Access Client Solutions (ACS). We’ll answer your most pressing IFS questions, including:

    • What is stored inside my IFS directories?
    • How do I monitor the IFS?
    • How do I replicate the IFS or back it up?
    • How do I secure the IFS?

    Understanding what the integrated file system is and how to work with it must be a critical part of your systems management plans for IBM i.

     

  • Expert Tips for IBM i Security: Beyond the Basics

    SB PowerTech WC GenericIn this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

    Don't miss this chance to take your knowledge of IBM i security beyond the basics.

     

     

  • 5 IBM i Security Quick Wins

    SB PowerTech WC GenericIn today’s threat landscape, upper management is laser-focused on cybersecurity. You need to make progress in securing your systems—and make it fast.
    There’s no shortage of actions you could take, but what tactics will actually deliver the results you need? And how can you find a security strategy that fits your budget and time constraints?
    Join top IBM i security expert Robin Tatam as he outlines the five fastest and most impactful changes you can make to strengthen IBM i security this year.
    Your system didn’t become unsecure overnight and you won’t be able to turn it around overnight either. But quick wins are possible with IBM i security, and Robin Tatam will show you how to achieve them.

  • How to Meet the Newest Encryption Requirements on IBM i

    SB PowerTech WC GenericA growing number of compliance mandates require sensitive data to be encrypted. But what kind of encryption solution will satisfy an auditor and how can you implement encryption on IBM i? Watch this on-demand webinar to find out how to meet today’s most common encryption requirements on IBM i. You’ll also learn:

    • Why disk encryption isn’t enough
    • What sets strong encryption apart from other solutions
    • Important considerations before implementing encryption

     

     

  • Security Bulletin: Malware Infection Discovered on IBM i Server!

    SB PowerTech WC GenericMalicious programs can bring entire businesses to their knees—and IBM i shops are not immune. It’s critical to grasp the true impact malware can have on IBM i and the network that connects to it. Attend this webinar to gain a thorough understanding of the relationships between:

    • Viruses, native objects, and the integrated file system (IFS)
    • Power Systems and Windows-based viruses and malware
    • PC-based anti-virus scanning versus native IBM i scanning

    There are a number of ways you can minimize your exposure to viruses. IBM i security expert Sandi Moore explains the facts, including how to ensure you're fully protected and compliant with regulations such as PCI.

     

     

  • Fight Cyber Threats with IBM i Encryption

    SB PowerTech WC GenericCyber attacks often target mission-critical servers, and those attack strategies are constantly changing. To stay on top of these threats, your cybersecurity strategies must evolve, too. In this session, IBM i security expert Robin Tatam provides a quick recap of IBM i security basics and guides you through some advanced cybersecurity techniques that can help you take data protection to the next level. Robin will cover:

    • Reducing the risk posed by special authorities
    • Establishing object-level security
    • Overseeing user actions and data access

     

     

     

  • 10 Practical IBM i Security Tips for Surviving Covid-19 and Working From Home

    SB PowerTech WC GenericNow that many organizations have moved to a work from home model, security concerns have risen.

    During this session Carol Woodbury will discuss the issues that the world is currently seeing such as increased malware attacks and then provide practical actions you can take to both monitor and protect your IBM i during this challenging time.

     

  • How to Transfer IBM i Data to Microsoft Excel

    SB_HelpSystems_WC_Generic3 easy ways to get IBM i data into Excel every time
    There’s an easy, more reliable way to import your IBM i data to Excel? It’s called Sequel. During this webinar, our data access experts demonstrate how you can simplify the process of getting data from multiple sources—including Db2 for i—into Excel. Watch to learn how to:

    • Download your IBM i data to Excel in a single step
    • Deliver data to business users in Excel via email or a scheduled job
    • Access IBM i data directly using the Excel add-in in Sequel

    Make 2020 the year you finally see your data clearly, quickly, and securely. Start by giving business users the ability to access crucial business data from IBM i the way they want it—in Microsoft Excel.

     

     

  • HA Alternatives: MIMIX Is Not Your Only Option on IBM i

    SB_HelpSystems_WC_GenericIn this recorded webinar, our experts introduce you to the new HA transition technology available with our Robot HA software. You’ll learn how to:

    • Transition your rules from MIMIX (if you’re happy with them)
    • Simplify your day-to-day activities around high availability
    • Gain back time in your work week
    • Make your CEO happy about reducing IT costs

    Don’t stick with a legacy high availability solution that makes you uncomfortable when transitioning to something better can be simple, safe, and cost-effective.

     

     

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  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413Robot automates the routine tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits. Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413Managing messages on your IBM i can be more than a full-time job if you have to do it manually. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution. Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution. Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413For over 30 years, Robot has been a leader in systems management for IBM i.
    Manage your job schedule with the Robot Job Scheduling Solution. Key features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center efficiency.