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E-Business On Demand: A Journey, Not a Destination

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In the book/movie The Princess Bride, Inigo Montoya says, "You keep using that word. I do not think it means what you think it means." Whenever I hear the phrase "On Demand," I am haunted by Montoya's words.

What could it possibly mean, other than "what a business wants, when the business wants it"? Isn't it just another clever marketing ploy? Isn't the analogy that of a faucet? Want water? Turn on the faucet. Want computing [scaling/software/hardware]? Call IBM.

I do not think it means that. In fact, the depth of what On Demand at IBM really is will surprise you. I guarantee it. And I'm the kind of person who would scoff at such a guarantee. As a consummate IT professional who has spent most of my life around computers, nothing surprises me anymore. It's all the same old stuff, with different jargon, a different wrapper, right? If you feel the same way, then you should definitely read on.

I was fortunate enough to get an interview with Ian Jarman, Product Manager for the IBM iSeries. After our conversation, I was convinced of two things: 1) I did not know what e-business On Demand meant; 2) he did.

It Means Integration

"One of the themes of On Demand," Jarman said, "is the integration of technology, processes, and people so that a company can dynamically change and react to business opportunities." It seems that "integration" is another one of those words that does not mean what I though it meant, since I had only associated it with services integration at a software level.

The first experience I had with On Demand (although I didn't know I was having an On Demand experience), was at a Service Oriented Architecture (SOA) "boot camp" for IBM Senior Architects. At that time, my conception of SOA was simple: Web Services, which would sometimes involve the use of J2C adapters. SOA is a software design architecture that has at its core the integration of disparate software providers, hiding the implementation details of those providers by exposing only their "description" in a Web Services Description Language (WSDL) document. The consumer of the service knows what the various pieces of software provide, but not how they're provided or where these services originate. An ancillary (though not accidental) feature of this design is the decoupling of these software "partners" (a term taken from Business Process Execution language, or BPEL) from their central integration controller core, allowing the implementations to change completely, without affecting this core. This makes the software flexible and quickly responsive to sudden changes in business needs, which would affect the software.

This type of architecture is facilitated by WebSphere Business Integration - Server Foundation (WBI-SF, or "The Middleware Formerly Known As WebSphere Application Server, Enterprise Edition"), and in a very elemental way, it embodies the idea of integration. But, as Jarman's words imply, at a much higher level than integration within the technology, On Demand is the integration of technology with the business it serves--an entirely different concept than that of "technology as a tool of business." In this light, it becomes apparent that a tool such as Business Process Choreographer (BPC) is part of a grander design.

BPC generates BPEL, which executes in the business process engine of WBI-SF. This BPEL is an accurate reflection of the business model. The components of this business model are linked to implementations under the covers, but it is the business model that drives the choice of implementation; that is, the choice may be based not on the cost of the IT development cycle or the performance of one technology over another, but rather the likelihood that the preferred provider of this credit reporting service today may not be the preferred provider tomorrow. Another provider may emerge that is more cost-effective and offers the same or higher quality of service. Thus, a Web Service implementation, as opposed to an application, is a better choice, solely because of its flexibility, its ability to "dynamically change and react to business opportunities."

Also, rather than technology replacing people in business processes (Charlie Chaplin's fear in the movie Modern Times), e-business On Demand requires the "integration of people...." This idea brings into focus the staff functions of the business process engine's functionality, (an IBM value-add, beyond the BPEL4WS specification). Staff allows us to choose a person as the implementation of a business process component, just the same as we might have chosen a Web Service, and for similar reasons: It would be the best choice in terms of cost-effectiveness and flexibility in this particular case, as indicated by the results of business analysis. Thus, the Integration in WebSphere Business Integration - Server Foundation has really taken on a new, much deeper meaning with the advent of On Demand.

Jarman reminded me that WBI-SF is not the first IBM product to have integration at its design basis. "(The iSeries) has always been an integrated platform: customer data integrated for various applications on the same machine." It is, then, a logical progression that the iSeries continues this tradition of integration with WebSphere: "WebSphere is an integrated middleware product. Integrated middleware is the defining differentiator, if you will, for the iSeries versus other platforms, because we do integrate the database with the operating system. I would say that WebSphere is as important to the future of the iSeries as the integration of DB2 into the iSeries has contributed to our success today."

At another point in our conversation, Jarman repeated his definition of On Demand, but with a slight, yet profound twist: "(E-business On Demand) is the integration of technology, processes, and people, to help businesses grow." It is this very integration that will make the business grow. More important, without this integration, the business will not grow.

This certainly turned me around: E-business On Demand originates at the business end of the spectrum, motivated by the dynamically changing demands of our customers' businesses. Further, it represents IBM's understanding of the way today's business world is and IBM's ability to translate that understanding into a practice. Says Jarman: "This is not a marketing campaign; it's not one product. It's a way of doing business that our customers are implementing. And we are trying to help them implement those On Demand processes and adjusting throughout IBM to react to the very dynamic nature of business today. The concept of On Demand would be implemented as a business strategy, not a technology strategy."

It Means Autonomic Computing

A recent series of television commercials shows an insurance company rep appearing at some bewildered person's house with a new car. The person at the door doesn't understand the need for a new car because the old one is in perfect shape. The rep then calls the main office, only to discover that he is two days early: The customer won't total the old car for another two days. It seems as though the insurance company is able to see into the future.

Substitute, if you will, the insurance rep with an IBM customer engineer, who appears on site unsolicited (as far as the IT admin is aware) and says, "I'm here to replace your hard disk." IT admin says, "But I haven't lost a hard disk," and the engineer replies, "Oh, but you will in two days."

I'm not sure about the "reality" of the insurance ad, but I am sure that the IBM story is real; the iSeries has the ability to automatically dial up for service in anticipation of a failure. Of course, it's not the auto-dialing that's impressive; the insurance company could probably do that. It's the ability to predict the failure with a high degree of certainty that is impressive. Although this might be called precognition in humans, IBM considers it one of the themes of autonomic computing, another principle of e-business On Demand.

Instead of precognition, let's call it preemptive symptomatic analysis: the classification of certain behaviors as "symptomatic" of failure and the use of this classification to pre-determine systems failure and prevent it. The human body tries its best to do this type of thing. Unfortunately, the body often doesn't respond to, or even trust the validity of, the warning data it receives. We've all felt that moment of denial, when our throat gets a little scratchy, we have to clear our throats repeatedly, and we feel (more) exhausted (than usual). You've got it, buddy: the upper-respiratory bogey has arrived! At that point, we could start pounding the Echinacea, put a garlic wreath around our necks, get an H2O infusion, etc., but we often don't. Well, i5/OS is smarter than that. It believes what its sensors report as symptoms of a failure and dials up your IBM service engineer for a house call!

This symptomatic signaling, or "self-healing," is certainly a foundation for the concept of autonomic--and I must always stop myself before I write "computing" immediately after "autonomic" because all these concepts apply to business as well as to computing. For example, any successful restaurateur must develop a premonitory sense of dining trends to avert lost customers: If some diet magazine advises its readers of the tremendous weight-loss potential of cutting the ketchup, and all the entrees come slathered in ketchup, the customers might just stop coming, rather than think to say, "Hold the ketchup." The restaurateur might need to put up a sign that says, "We boast a ketchup-free menu!" Perhaps an absurd example, but perhaps not: Nothing the customer does should be considered absurd; at least, customer behavior should never be considered meaningless. Call it a fad if you will, but that fad can destroy the business that doesn't develop the agility to react to consumer trends.

It Means Virtualization

While critically important, it wouldn't really be sufficient for a computer to just preempt disk failures all the time or for a restaurant to focus solely on just keeping the doors open. The focus must go beyond protection of resources and consider the optimization of those resources. Thus, IBM adds "self-optimizing" to "self-healing" in its definition of autonomic computing--that is, not just keeping the doors to the restaurant open for business, but keeping all the tables at the restaurant full at all times.

How often does it happen, you suppose, that large restaurants often turn hungry customers away for lack of tables, while staring directly at scores of empty tables with "Reserved" signs on them? Yet, Jarman notes, "...most companies face the challenge that they have server farms with underutilized assets because each server is dedicated to an individual application." The IBM solutions to this problem fall under the heading of virtualization.

Let's start with a familiar form of virtualization: partitioning. Partitioning is simply the division of a CPU into sub-segments, or "virtual blades." Formerly a standard concept on just the main frame, partitioning is now applied to operating systems like Linux and Windows. The fact that partitioning is now done dynamically, or as needed, or, yes, on demand is what makes it so powerful for e-business.

On the iSeries, this is referred to as Capacity Upgrade on Demand (CUoD). Say that your CPU usage varied such that you required multiple processors at peak times, but you required only one at low-demand times. Simple enough: What was one processor now becomes--or rather, behaves like--four processors, and the workload is balanced across them.

Let's extend this a bit: Say that we have a Regatta server with one CPU running AIX, which hosts our main database and our most important WBI applications. This database is used by other applications that run on either Linux or Windows. Of course, our WBI applications can run on AIX, Windows, or Linux, too. Multiple operating systems are not an uncommon situation in many e-business environments today. There are a number of things that businesses require of this computing infrastructure, and e-business On Demand from IBM delivers.

First of all, we can partition our "frame" into one Linux and two AIX. Or one AIX and two Linux. Or...well, you get the picture: Mix and match is allowed. If usage demands, we can spawn a new virtual blade dynamically, creating rules beforehand, of course, as to which OS is hosted on the new processor.

Enter the Virtualization Engine (VE), now a feature of all the IBM eServers. The VE, first of all, views and manages all these partitions in a consistent manner, allowing processes, such as WBI's Java Virtual Machine (JVM), to "borrow" processing power that it requires from other, presently underutilized processors (partitions) on the same machine.

But what about Windows? What about multiple physical machines? You now have the ability not only to balance workloads across physical machines and share resources across these machines, but also to break the chip barrier (my own phrase). First, the Virtualization Engine grid services directly communicate with any/all physical servers in an integrated system. Then, if you want to run, say, a Windows system on an xSeries Intel server and an iSeries running POWER5, these can be integrated using a shared storage adapter called Integrated xSeries (IXS), like a blade that plugs into the iSeries.

With all of these CPUs spawning and sharing all over the place, how is it that IBM does its pricing on a CPU basis? If this kind of flexibility is provided by integration and virtualization, wouldn't the pricing model have to be dynamic as well? Jarman gave me an insightful example of how, in one well-known tech segment, consumers demanded flexible, tightly refined pricing and got it: the cell phone.

The incorporation of cell phones into world society was certainly rapid, as was the dynamic change in every aspect of that industry, from phone design to pricing. The initial pricing model was traditional, rigid: The providers charged a lot of money for a pre-determined number of minutes and then a lot more money for every minute the phone was in use beyond that number. If you used fewer minutes, you certainly weren't charged less.

Now, of course, rollover minutes, pay-as-you-go plans, no charge for dropped calls, and no charge for wrong number incoming calls are pretty standard components of pricing plans, as is the ability to switch plans quickly to accommodate varied usage patterns. This reflects precisely the public's "on demand" savvy.

IT consumers are no less savvy or demanding. Your JVMs may be fully utilizing three CPUs and a bit of a fourth CPU. Would you like to pay the price for four full CPUs? Enter IBM's subcapacity pricing, a pricing scheme that "takes into account the dynamic nature of software use" (Jarman). Either IBM monitors the customer's usage or the customer simply submits monthly usage reports. But, in any case, Jarman says, "they demand flexibility in the way they do business with their suppliers: [IBM] need[s] to have flexible pricing that adjusts to the dynamic nature of business today."

At this point, I always like to point out the wisdom in all of this: We all know that the IT industry thrives on--and ultimately innovates by virtue of--competition. By the same token, IT management would probably say that many (most) of their headaches come from the disparity produced by this competition. They also know that the only way e-business will ever function at the level business demands is for all of the proprietary technologies to fit together seamlessly, but loosely coupled enough to allow for rapid change.

Sounds like a pipe dream, but modern business demands it, so it cannot be a pipe dream. IBM knows that the demand must be met. Shoulder shrugs and don't-look-at-me looks are not an option. Many attempts have been made over the years to solve this puzzle. Basically, these attempts fall into three categories: domination, assimilation, and interoperability. World languages provide us with a good analogy. The initial premise is, of course, that if everyone speaks a different language, no one can communicate. Simple as that. Domination would say that everyone will speak one of the world languages. Didn't work with Latin. Assimilation would require every language to contribute a piece to a new, synthesized, but still singular way of doing things. Esperanto is a language created synthetically, by combining features of all world languages. Do you speak Esperanto? Neither do I (although I applaud the intellectual effort of its inventor). The third tack is interoperability: This allows everyone to do their own thing but agree on a common interface. Something like French or English as a lingua franca would be good examples of this. Unlike the first two, the "interface language" approach has proven quite successful. The corollary for e-business has been open standards, the final piece in IBM's e-business On Demand strategy.

It Means Open Standards

"Open standards" is not the same thing as "open source." Open source is the practice of making your source code public rather than proprietary. While this has provided many powerful Linux applications, it has not provided us with Linux itself, nor with the high-profile applications such as OpenOffice or Evolution, for example. These were the result of open standards, not open source.

Clearly, IBM has provided real response to the demand for interoperability through almost ubiquitous adoption and support of the JVM, or, more exactly, the JVM specification--in my opinion, the most important demonstration of the power of open standards in the last 10 years--in most of its software product set, from DB2 to ICS. Many people are likely unaware of the millions of dollars IBM has dedicated to improving the JVM for Windows and Linux.

The JVM would not have succeeded, however, without the evolution of the J2EE specification, insofar as J2EE codified and made standard technologies that were de facto communication protocol standards, such as HTTP, Internet Inter-ORB Protocol (IIOP), etc. Still, WebSphere's true strength is realized at the point it goes beyond Java, or, rather, where it connects Java to the rest of the computing world through the collection of open standards that support SOA, (e.g., WSDL and J2C, both based on specifications created, enhanced, and donated to the open standards community by IBM). Jarman points out, "WebSphere is obviously the integrating and extending middleware that brings together not only the existing applications that you have today, but also extends to the new applications that you're deploying to grow in the future." And that's the ticket--the future. While some integration technologies may allow today's applications to work together, it is only open standards that ensure that tomorrow's applications will.

The On Demand Operating Environment

The most accurate summary of what I've mentioned in this article will not be a summary paragraph inserted here. The examples I've given to illustrate e-business on demand should have rendered you incapable of coming up with a simple, coherent answer to the question, "What is e-business on demand?" unless your answer would be, "On demand is as much a way of thinking as it is a way of doing business."

Alternatively, I could (and will) leave you with picture: a formal model of the discrete system that encompasses and describes IBM's on demand visions: the On Demand operating environment (ODOE).

http://www.mcpressonline.com/articles/images/2002/on-demand-draft1-2-kcv4--07040500.png

(Click image to enlarge.)

An On Demand enterprise has greater focus, heightened responsiveness, variable cost structures, and improved resilience. The ODOE, then, is a model for an agile IT environment, which facilitates these four characteristics. Let me emphasize that the ODOE is a model, not a product, not something concrete, shrink-wrapped, and ready to deploy out of the box.

But the thing is, it makes a lot of sense to me. It makes a lot of sense to a lot of people at IBM, and I say this as an IBMer. I see On Demand everywhere, permeating everything we do. It's present at all our meetings. I see it in the code I write. And when I see it, it makes sense to me.

If it makes sense to you, then you've already taken the first step in what may prove to be a journey that will ultimately grow your business. The hard part, for some anyway, is that there is no end in sight. In fact, what inspired the title of this article was the title of the chapter "A Journey, Not a Destination" in Jim Hoskin's book, Building an On Demand Computing Environment with IBM: How to Optimize Your Current Infrastructure for Today and Tomorrow. Reading this book may be your next step.

Kameron Cole is currently a Senior Learning Specialist with IBM ITES (IT Education Services), where he does instruction, onsite mentoring, and course development for the complete range of WebSphere course offerings. He is IBM certified for WebSphere Administration and J2EE Development up through V6 and Sun certified for J2EE Developer. He was a contributing author to an MC Press certification guide for WSAD V5, Developing J2EE Applications with IBM WebSphere Studio. Kameron has nine years of Java development experience, including CORBA-to-Java implementations. He is most at home on Linux or AIX.

In another life, Kameron is a cellist and currently can be heard on Jen Gloeckner’s new CD, Miles Away, on One Little Indian records.

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  • Backup and Recovery Considerations for Security Data and Encrypted Backups

    SB PowerTech WC GenericSecurity expert Carol Woodbury is joined by the newest member of the HelpSystems team: Debbie Saugen.
    Debbie is recognized worldwide as an expert on IBM i backup and recovery, disaster recovery, and high availability. For decades, Debbie has helped IBM i shops build and implement effective business continuity plans.
    In today’s business climate, business continuity is more important than ever. But 83 percent of organizations are not totally confident in their backup strategy.
    During this webinar, Carol and Debbie discuss the importance of a good backup plan, how to ensure you’re backing up your security information, and your options for encrypted back-ups.

    Watch the webinar today!

     

  • Profound.js: The Agile Approach to Legacy Modernization

    SB Profound WC Generic

    In this presentation, Alex Roytman (CEO, Profound Logic) and Liam Allan (2016 COMMON Student Innovation Award winner) will unveil a completely new and unique way to modernize your legacy applications.
    Learn how Agile Modernization:


    - Uses the power of Node.js in place of costly system re-writes and migrations
    - Enables you to modernize legacy systems in an iterative, low-risk manner
    - Makes it easier to hire developers for your modernization efforts
    - Integrates with Profound UI (GUI modernization) for a seamless, end-to-end legacy modernization solution

    Watch this Webcast NOW!

  • The Truth About Viruses on IBM i

    SB HelpSystems WC Generic

    Protecting your data from viruses or malicious code is not an unfamiliar concept, but understanding how these threats can affect your Power Systems server may not be as easy to grasp.
    There are many myths about viruses and IBM i—including the belief that the system is immune. Many Power Systems managers still don’t see viruses as a risk because they see them as a Windows threat. While this was once true, today’s connected environments operate under different rules.
    It’s time to take action and protect IBM i and the network that connects to it. This on-demand webinar will help you gain an understanding of the relationships between:

    - Viruses and the integrated file system (IFS)
    - Power Systems and Windows viruses
    - PC-based anti-virus scanning vs native IBM i scanning
    There are a number of ways you can minimize your exposure to viruses. Learn the facts to ensure you're fully-protected.

  • Business Process Automation with Robot

    SB HelpSystems WC Generic

    Automate Process Flow Through the Data Center
    Typical “computerized” business processes are a combination of multiple schedulers, operational scripts, CL programs, and manual file checking, all backed up with the trusty runbook.
    Is there a better way to manage business processes?
    It is a common misconception that a business process cannot be automated if it’s too complicated or requires that someone verify each step. We’re here to tell you there is a better way to manage your business—process automation is possible!
    Take 30 minutes to learn the options for automating your business process flow and how they fit into your data center processing, including cases of:
    - Complex or iterative schedules
    - Event-driven dependencies
    - Multi-platform dependencies
    - Dynamically calculated parameters
    - Exception notification
    - SAP and Oracle JD Edwards EnterpriseOne integration
    How do I know business process automation is effective?
    If you have any doubts that automating complex business processes will improve your level of service, you’ll also hear a success story from the senior systems administrator at Trident Seafoods who embraced automation using the Robot solution and is reeling in the benefits!

  • Find Out Why You Should Keep Data on IBM i

    SB HelpSystems WC Generic

    It’s simple. IBM i is the most reliable, securable, and powerful platform to house your critical business data.
    IBM i was built for business and has added features and functionality over the years to keep up with modern business needs. You can trust it to run your business, access your data in real-time, and keep your data secure. Plus, IBM i can scale to your business and handle all of your critical data.
    Can your other platforms do that?
    We didn’t think so.
    Watch this 30-minute webinar to learn why you should keep your data on IBM i, including:
    - IBM i is reliable
    - IBM i offers fast and secure real-time data access
    - IBM i helps your business prepare for tomorrow
    Plus, we demonstrate how Sequel Data Access helps you modernize IBM i data access and meet your business needs.

  • Mobile Apps for IBM i Monitoring

    SB Halcyon WC Generic

    Overnight and weekend support can be a minefield for operations teams tasked with attempting to maintain system availability, especially when they must rely on laptop-based VPN access—where a delayed response can prove costly.
    With over 2 billion smartphone users worldwide, it’s perfectly reasonable for you to use the BYOD movement to your advantage and start managing your IT infrastructure from the palm of your hand. Watch this on-demand webinar to learn how Halcyon has modernized this crucial layer of support by introducing mobile applications for IBM i monitoring.
    You’ll hear how one company has used the Enterprise Console mobile app to provide a valuable audit trail and speed up response time. You’ll also learn:
    - The benefits of mobile apps
    - How to respond to critical messages within seconds
    - How to get notifications your way on your device
    - How to set up escalation, ensuring alerts are always handled in a timely fashion
    If your team is responsible for managing IBM i applications and services after regular business hours, you won’t want to miss this one!

     

  • Speed Up Your Manufacturing and Distribution with Paperless Processes

    SB HelpSystems WC Generic

    Your ERP system —whether it’s JDE World, Enterprise One, Infor, Epicor, Microsoft Dynamics, VAI, or anything else—is essential to maintaining your company’s key business information and processes. But you’re constantly generating and receiving paper and electronic documents, too, and it’s hard to keep everything straight. So, you wind up chasing documents and data around—and keeping your customers and vendors waiting.
    It’s time to make life easier and make your customers happier. With an electronic document management system, you can integrate with your ERP to keep all of your key documents and data in one spot.
    And when all of your documents are stored digitally, you can speed up your processes and get key documents (like purchase orders and invoices) approved faster.
    Watch the webinar and learn how to:
    - Integrate a document management system with your ERP
    - Capture all of your key shop floor, order, and shipment documents in one central repository
    - Improve customer, vendor, and employee response times
    - Accomplish more work without adding additional staff
    It’s time to deliver your shipments faster and keep your customers happy by streamlining your paperwork processes.

  • Dock Door Signing Made Easy

    SB HelpSystems WC Generic

    How long does dock door signing take your organization? Too long if you’re still using manual processes and paper.
    From generating to collating to printing to routing to signing, manual processes and paper slow down your organization—and your delivery times. Electronic documents and digital signature capture can change all of that. And your organization will be able to create, route, approve (with digital signatures), and retrieve documents faster.
    Learn how digital signature capture helps you:
    - Eliminate steps in your approval processes
    - Improve auditability
    - Reduce customer service time to resolve questions
    Plus, we’ll demonstrate how digitizing signatures and documents will reduce your organization’s costs over the long haul.

  • 5 Reasons Developers Love Robot Schedule

    SB HelpSystems WC Generic

    Why AppDev Should Embrace Automation
    Your application development team is an expensive resource that works hard to improve business processes, yet more and more IBM i shops are putting AppDev in charge of managing day-to-day system operations.
    Instead of taking their attention away from the website, business analytics, mobile, security, SQL data access, and more, streamline operations with automation and build in notifications so your teams have visibility into processing when they need it, and can manage the rest by exception.
    In just 30 minutes, our experts will show how AppDev teams can take advantage of Robot automated operations on IBM i and beyond so they can:
    - Stop programming for multi-platform job and file event dependencies
    - Stop struggling with incorrect parameter values
    - Stop wondering where to fit a process into daily, weekly, or monthly cycles
    - Stop the on-call headaches, the firefighting, and the lack of progress cycle
    - Go ahead, give your AppDev team a productivity boost!

  • Affordable Query Tool for Software Developers

    SB NGS WC Generic

    NGS’ Software Developer Kit (SDK) gives IBM i developers comprehensive query, dynamic mobile reporting, analytics and Web report design features at an affordable cost. Install and create meaningful outputs for managers in one day! Web page and portal integration, email, FTP are included.
    The $895* SDK includes a one user license, online training, user manuals, one year of software maintenance; toll-free support and online incident reporting.
    - Want to modernize beyond Query/400 and PC files transfers?
    - Need a Web reporting solution without the learning curve and overhead of DB2 Web Query?
    - Have many reporting needs, but a tight budget and small staff?
    View the demo and request a FREE TRIAL of the SDK.
    * Limited time offer.

  • Your introduction to RCAC and Authority Collection

    SB PowerTech WC Generic

    IBM has provided us with two powerful and very exciting security enhancements in the last two versions of IBM i.

    Scott Forstie of IBM joins Carol Woodbury to demonstrate and describe the V7R2 feature called Row and Column Access Control (RCAC), which extends how you define which users have access to specific rows in a database file. RCAC also provides a way to mask data for all or selected users.

    The recently released V7R3 adds Authority Collection. Authority Collection provides organizations and vendors with the ability to know exactly what authority is required to perform a task, eliminating the guesswork. Gone is the need to set *PUBLIC authority on database files to *ALL or to automatically grant service accounts *ALLOBJ special authority just because you’re unsure of what authority is required.

    Watch Scott and Carol as they discuss these and other new security features delivered in V7R2 and V7R3.

  • ​Getting Started with IBM i Security: Event Auditing

    SB PowerTech WC Generic

    Learn why event auditing is necessary and how to configure it
    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.
    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.
    This second session of the series introduces event auditing, with Robin Tatam covering the basics and more:
    - Why auditing is necessary
    - Determine if IBM i auditing is currently active
    - How to configure auditing with one simple command
    - What audit events are recorded (and which are missed!)
    - How high availability (HA) applications often make critical events disappear
    - Event reporting and real-time alerting

  • Getting Started with IBM i Security: Securing PC Access

    SB PowerTech WC Generic

    Protect your system from unauthorized network access through readily available PC tools

    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.

    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.

    This on-demand webinar will show you how well-known services like FTP and ODBC enable users to access sensitive data without oversight or restrictions. Robin Tatam will also explain what exit programs are and how you can use them to protect your organization.

  • No Time for IBM I Security? No Problem

    SB PowerTech WC Generic

    “Security” is definitely on your IT staff’s to-do list, but how often does this item get checked off?

    IT doesn’t have enough time for security—the 2016 IBM i Security Study proves it. The trouble is that data security isn’t a set-and-forget project. Data security on your IBM i requires on-going attention and expertise.

    In this on-demand webinar, you’ll learn how to save time and work more effectively. We’re cutting to the core of IBM i security by outlining the simple strategy developed by our experts.

    You’ll see a straightforward approach to understanding and addressing risk to your IBM i data. We’ll also show you how our world-class security services help people protect business-critical data when they don’t have the time, resources, or knowledge to tackle IBM i security on their own.

  • Getting Started with IBM i Security: System Values

    SB PowerTech WC Generic

    Set the tone for data protection with security-relevant system values

    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.

    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.

    The series opens with an introduction to security-relevant system values.

    System values are one of the fundamental elements of IBM i security. The security system values enable you to “set the tone” of security on your IBM i, enforce password composition rules, and enable auditing. Watch this on-demand webinar to see Carol Woodbury describe these system values and provide guidance on their best practice settings.

  • Getting Started with IBM i Security: Integrated File System (IFS)

    SB PowerTech WC Generic

    The IFS is one of the most commonly overlooked aspects of IBM i security
    Experts’ fears surrounding the risks associated with poor configuration were recently confirmed by the 2016 State of IBM i Security Study. Published annually, the results reveal most Power Systems lack adequate security controls and auditing measures.
    In this fast-paced webinar series, leading experts Robin Tatam and Carol Woodbury share insight into critical areas of IBM i security.
    This recorded session has Robin Tatam introducing IFS security:
    - Defining IFS
    - How the IFS is configured
    - Common IFS security mistakes
    - What a virus can do to IBM i through the IFS
    - Tracking user activity

  • ​7 Habits of Highly Secure Organizations

    SB PowerTech WC Generic

    Everyone knows that cyber security is important, but getting started on the road to data protection and compliance can be confusing and intimidating. Understanding common vulnerabilities helps you focus your attention and resources on the areas that need the most help.
    We all want “best-practice” security, but what are top organizations doing to achieve and maintain it?
    Watch this webinar to learn the details about how to develop the seven habits that are part of daily life for secure organizations. You’ll learn how to:
    - Break the Ostrich Syndrome
    - Develop a Security Policy
    - Assess Current Standing
    - Perform Security Event Logging and Review
    - Use “Best of Breed” Technologies
    - Monitor for Ongoing Compliance
    - Plan for the Future
    This on-demand webinar examines what each of these habits means to IBM i, and helps you make sure that you don’t become the next security statistic.

  • An Introduction to PCI Compliance on IBM Power Systems

    SB PowerTech WC Generic

    "From the world's largest corporations to small Internet stores, compliance with the PCI Data Security Standard (PCI DSS) is vital for all merchants who accept credit cards, online or offline, because nothing is more important than keeping your customer’s payment card data secure.” — PCI Security Standards Council
    Complying with the PCI standard is a normal part of doing business in today’s credit-centric world. But, PCI applies to multiple platforms.
    The challenge becomes how to map the general PCI requirements to a specific platform, such as IBM i. And, more importantly, how can you maintain—and prove—compliance?
    Watch this webinar to understand:
    - How PCI requirements relate to IBM i systems
    - IBM i-specific barriers to compliance
    - How PowerTech security solutions help you fulfill PCI requirements, meet compliance guidelines, and satisfy auditors
    You’ll leave with the knowledge and confidence you need to evaluate PCI compliance requirements and prepare your IBM i system for today’s regulatory challenges.

  • Implementing Multiple Layers of Defense

    SB PowerTech WC Generic

    Your IBM i holds a massive amount of data. In most organizations, that data constitutes a mission-critical and high-value asset.

    How do you adequately protect the data residing on your IBM i, given its value to your organization? IBM has provided us with many options for protecting our data, but it’s now always clear how to select and implement the best options for your circumstances.

    This recorded webinar describes IBM i’s different data security options, along with implementation recommendations and tips for getting started. Carol Woodbury, one of the world’s top IBM i security experts, also provides considerations to help you determine how many layers of security are right for your organization.

  • Data Breaches: Is IBM i Really at Risk?

    SB PowerTech WC GenericIBM i is known for its security, but this OS could be more vulnerable than you think.
    Although Power Servers often live inside the safety of the perimeter firewall, the risk of suffering a data leak or data corruption remains high.
    Watch noted IBM i security expert Robin Tatam as he discusses common ways that this supposedly “secure” operating system may actually be vulnerable and who the culprits might be.

    Watch the webinar today!

     

  • Easy Mobile Development

    SB Profound WC Generic

    Watch this on-demand webinar and learn how to rapidly and easily deploy mobile apps to your organization – even when working with legacy RPG code! IBM Champion Scott Klement will demonstrate how to:
    - Develop RPG applications without mobile development experience
    - Deploy secure applications for any mobile device
    - Build one application for all platforms, including Apple and Android
    - Extend the life and reach of your IBM i (aka iSeries, AS400) platform
    You’ll see examples from customers who have used our products and services to deliver the mobile applications of their dreams, faster and easier than they ever thought possible!
    Watch this Webinar Now!

  • Profound UI: Unlock True Modernization from your IBM i Enterprise

    SB Profound PPL 5491


    Modern, web-based applications can make your Enterprise more efficient, connected and engaged. This session will demonstrate how the Profound UI framework is the best and most native way to convert your existing RPG applications and develop new modern applications for your business. Additionally, you will learn how you can address modernization across your Enterprise, including databases and legacy source code, with Profound Logic.
    We will demonstrate how Profound UI:
    - Goes beyond simple screen-scraping to truly modernize your RPG applications
    - Uses RPG Open Access and your own RPG code and development talent to modernize
    - Supports rapid development with an easy-to-use, drag-and-drop Designer
    - Integrates with our on-the-fly modernization, mobile development, and Enterprise Modernization solutions

  • 5 New and Unique Ways to Use the IBM i Audit Journal

    SB HelpSystems ROBOT GenericHigh availability for IBM i has been a hot topic in 2017, jumping 20% from our 2016 survey to take the #2 seat on IT priority lists just behind cybersecurity. And no surprise with these two topics so closely tied to your most valuable asset: your irreplaceable business data.
    With major airline outages last year and the recent ransomware attacks, you must be asking yourself: am I doing everything I can to protect my organization’s data?
    Tune in as our panel of IBM i high availability experts—Tom Huntington, Matt Staddler, and Cole Ragland—deliver lively discussion around the top high availability issues of today, including:

    • Why companies don’t test role swaps when they know they should
    • Whether high availability in the cloud makes sense for IBM i users
    • Why some organizations don’t have high availability yet
    • How to get high availability up and running at your organization
    • High availability considerations for today’s security concerns

    There are no do-overs when it comes to your data. Once it’s gone, it’s gone...unless you have a data replication layer in place to protect it. Learn the value of these strategic solutions and how you can implement them in a hurry—watch now!

     

  • Profound.js 2.0: Extend the Power of Node to your IBM i Applications

    SB Profound WC 5541In this Webinar, we'll demonstrate how Profound.js 2.0 enables you to easily adopt Node.js in your business, and to take advantage of the many benefits of Node, including access to a much larger pool of developers for IBM i and access to countless reusable open source code packages on npm (Node Package Manager).
    You will see how Profound.js 2.0 allows you to:

    • Provide RPG-like capabilities for server-side JavaScript.
    • Easily create web and mobile application interfaces for Node on IBM i.
    • Let existing RPG programs call Node.js modules directly, and vice versa.
    • Automatically generate code for Node.js.
    • Automatically converts existing RPGLE code into clean, simplified Node.js code.

    Download and watch today!

     

  • Make Modern Apps You'll Love with Profound UI & Profound.js

    SB Profound WC 5541Roses are red, your UIs are green...It's time to make your apps proud to be seen!
    Whether you have green screens or a drab GUI, your outdated apps can benefit from modern source code, modern GUIs, and modern tools.
    Profound Logic's Alex Roytman and Liam Allan are here to show you how Free-format RPG and Node.js make it possible to deliver applications your whole business will love.
    In this webinar, you'll learn how you can use both Profound UI and Profound.js to:

    • Transform legacy RPG code to modern free-format RPG and Node.js
    • Deliver truly modern application interfaces with Profound UI
    • Extend your RPG applications to include Web Services and NPM packages with Node.js

    This webinar will include a live product demonstration and Q&A with the presenters.

    Download and watch today!

  • 2017 IBM i Marketplace Revealed

    SB_HelpSystems_WC_Generic

    IBM i is one of technology’s best-kept secrets, with little information available about what IBM i users are doing on this server. Even companies that use this technology struggle to explain to their own teams what IBM i stands for and who else is using it.
    The IBM i Marketplace Survey—now in its 3rd year—was designed to solve this problem. Watch this on-demand webinar for the exclusive results of the 2017 survey. IBM i Champion Tom Huntington is joined by a panel of technology experts to discuss year-over-year trends and new insights. The panel will discuss:

    • What other platforms do you run alongside IBM i?
    • What programming and Open Source languages are you using?
    • What are your top IT issues?
    • What version of POWER and what OS level is most prevalent?
    • Are you expanding your usage of IBM i?
    • Is IBM i a good ROI?

    The expert panel will provide industry insight and comments about the results. When the webinar concludes, you’ll get access to the full results.

  • Accelerating Programmer Productivity with Sequel

    SB_HelpSystems_WC_Generic

    Most business intelligence tools are just that: tools, a means to an end but not an accelerator. Yours could even be slowing you down. But what if your BI tool didn't just give you a platform for query-writing but also improved programmer productivity?
    Watch the recorded webinar to see how Sequel:

    • Makes creating complex results simple
    • Eliminates barriers to data sources
    • Increases flexibility with data usage and distribution

    Accelerated productivity makes everyone happy, from programmer to business user.

  • Business Intelligence is Changing: Make Your Game Plan

    SB_HelpSystems_WC_Generic

    Everyone wants a piece of your business data. But keeping up with data access requests in the era of constantly growing data is a challenge. As a result, your IT department can be overwhelmed, inundated, and constantly needing to play catch-up.
    It’s time to develop a strategy that will help you meet your informational challenges head-on. Watch the webinar to learn how to set your IT department up for business intelligence success in 2018.
    You’ll learn how the right data access tool will help you:

    • Access IBM i data faster
    • Deliver useful information to executives and business users
    • Empower users with secure data access

    Ready to make your game plan and finally keep up with your data access requests?

  • Controlling Insider Threats on IBM i

    SB_HelpSystems_WC_Generic

    Let’s face facts: servers don’t hack other servers. Despite the avalanche of regulations, news headlines remain chock full of stories about data breaches, all initiated by insiders or intruders masquerading as insiders.
    User profiles are often duplicated or restored and are rarely reviewed for the appropriateness of their current configuration. This increases the risk of the profile being able to access data without the intended authority or having privileges that should be reserved for administrators.
    Watch noted security expert Robin Tatam as he discusses a new approach for onboarding new users on IBM i and best-practices techniques for managing and monitoring activities after they sign on.

  • Don't Just Settle for Query/400...

    SB_HelpSystems_WC_Generic

    There’s a better way to run your queries. With an advanced query tool like Sequel Data Access, you can deliver the IBM i data your organization needs quickly and efficiently—without the hang-ups.
    In this session, we’ll address common frustrations with Query/400, discuss major data access and distribution trends, and help you understand what to look for in a more advanced query tool.
    Plus, you’ll learn how a tool like Sequel lightens IT’s load by:

    • Accessing real-time data, so you can make real-time decisions
    • Providing run-time prompts, so users can help themselves
    • Delivering instant results in Microsoft Excel and PDF, without the wait
    • Automating the query process with on-demand data, dashboards, and scheduled jobs
    • Watch the webinar and learn why you shouldn’t just settle for Query/400.

     

  • How to Manage Documents the Easy Way

    SB_HelpSystems_WC_Generic

    What happens when your company depends on an outdated document management strategy?
    Everything is harder.
    Capturing documents means scanning and filing—which takes you away from tasks that actually matter to the business. Managing documents means sorting through an endless sea of shared folders or filing cabinets—and sometimes documents can’t be found. Distributing documents means following a frustrating, manual process for routing documents internally and sending them to vendors and customers.
    You don’t need to stick with status quo anymore.
    Watch the webinar to learn how to put effective document management into practice and:

    • Capture documents faster, instead of wasting everyone’s time
    • Manage documents easily, so you can always find them
    • Distribute documents automatically, and move on to the next task

     

  • Lessons Learned from the AS/400 Breach

    SB_PowerTech_WC_Generic

    Get actionable info to avoid becoming the next cyberattack victim.
    In “Data breach digest—Scenarios from the field,” Verizon documented an AS/400 security breach. Whether you call it AS/400, iSeries, or IBM i, you now have proof that the system has been breached.
    Watch IBM i security expert Robin Tatam give an insightful discussion of the issues surrounding this specific scenario.
    Robin will also draw on his extensive cybersecurity experience to discuss policies, processes, and configuration details that you can implement to help reduce the risk of your system being the next victim of an attack.

  • Monitor VIOS (and AIX) from Your IBM i

    SB_HelpSystems_WC_Generic

    Virtual I/O Server (VIOS) runs on AIX and allows you to share input/output resources across logical partitions. The health of your VIOS server is critical to the performance of all your Power server partitions, so monitoring it is a must.
    Our 2017 IBM i Marketplace Survey Results uncovered a cool trend: an increasing number of IBM i shops are running AIX instances alongside IBM i on Power Systems servers. We like to see these systems playing nicely together on the same server, though it does shine a spotlight on shared resources.
    During this 30-minute recording, our experts demonstrate the new VIOS and AIX monitoring capabilities in Robot Monitor. You’ll learn about:

    • The top AIX metrics that impact VIOS
    • Real-time monitoring with dashboard displays
    • Threshold and notification options
    • Identifying trends to better allocate resources

    With VIOS/AIX running alongside IBM i, you need visibility into your entire Power environment.
    Watch now to see how Robot Monitor can get you there!

     

     

  • Overwhelmed by Operating Systems?

    SB_HelpSystems_WC_Generic

    You’re responsible for looking after Windows, Linux, AIX, and VIOS, but you worry that you don’t understand their complexities well enough to make your job effective—or easy.
    No problem! Simplify the management of multiple operating systems and applications without becoming experts in each area.
    In this 30-minute recorded webinar, our experts demonstrate how you can:

    • Manage multiple platforms from a central location
    • View monitoring results in a single pane of glass on your desktop or mobile device
    • Take advantage of best practice, plug-and-play monitoring templates
    • Create rules to automate daily checks across your entire infrastructure
    • Receive notification if something is wrong or about to go wrong

    This presentation includes a live demo of Network Server Suite and shows how easy monitoring multiple operating systems and applications can be using point-and-click technology.

     

  • Real-Time Disk Monitoring with Robot Monitor

    SB_HelpSystems_WC_Generic

    When IBM i disk space pulls its notorious disappearing act, you don’t have time to waste figuring out how the trick is done. You need to know when disk space starts to disappear and where it has gone before system performance and productivity start to suffer.
    Looking behind the curtain to keep a close eye on disk space—especially in a multi-partition environment—can have its challenges, but every good admin can have an ace up their sleeve. Our experts will show you how Robot Monitor can help you pinpoint exactly when your auxiliary storage starts to disappear and why, so you can start taking a proactive approach to disk monitoring and analysis. You’ll also get insight into:

    • The main sources of disk consumption
    • How to monitor temporary storage and QTEMP objects in real time
    • How to monitor objects and libraries in real time and near-real time
    • How to track long-term disk trends

    Start seeing through the sleight of hand and get instant visibility into disk usage. Add advance warning of potential threats and—abracadabra!—you’ll reduce the risk of disk space depletion and curb the sudden flurry of activity to clean things up.

     

  • Stop Re-keying Data Between IBM I and Other Applications

    SB_HelpSystems_WC_Generic

    Still following manual processes for extracting and transferring data across platforms? You’re not alone. Many business still depend on RPG for their daily business processes and report generation. And that leads to a lot of manual effort.
    Wouldn’t it be nice if you could stop re-keying data between IBM i and other applications? Or if you could stop replicating data and start processing orders faster? Or what if you could automatically extract data from existing reports instead of re-keying?
    It’s all possible. Watch this webinar to learn about:

    • The data dilemma
    • 3 ways to stop re-keying data
    • Data automation in practice

    Plus, you’ll see a demonstration of how data automation software from HelpSystems will help you finally stop re-keying data.

     

  • Survey Results: 2018 Top Cybersecurity Risks and Mitigation Strategies

    SB_HelpSystems_WC_Generic

    Protecting your organization from cyberthreats has never been more important—or more difficult.
    IT pros have many tactics to choose from, but time (and budgets!) are not unlimited. The key is prioritizing risks and identifying the most effective ways to mitigate the danger.
    In 2018, HelpSystems surveyed more than 600 IT and cybersecurity professionals to find out what security exploits loom largest and what strategies they’re turning to for protection.
    In this on-demand webinar, our team of cybersecurity security experts analyzes results. You’ll learn about:

    • Security strategies your peers are most interested in implementing
    • How managers and executives prioritize security
    • Who is responsible for cybersecurity at organizations around the world
    • Where IT pros turn for assistance with security

    You'll also get practical tips for using this data to drive cybersecurity conversations at your organization.

     

  • The Top Five RPG Open Access Myths....BUSTED!

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    When it comes to IBM® Rational® Open Access: RPG Edition (also known as RPG Open Access), there are still many misconceptions - especially where application modernization is concerned!

    In this Webinar, we'll address some of the biggest myths about RPG Open Access, including:

    • Modernizing with RPG OA requires significant changes to the source code
    • The RPG language is outdated and impractical for modernizing applications
    • Modernizing with RPG OA is the equivalent to "screen scraping"

    This Webinar features IBM i expert Alison Butterill, and Profound Logic’s Brian May and Alex Roytman.

     

    Watch the On-demand Webinar Now!

  • Time to Remove the Paper from Your Desk and Become More Efficient

    SB_HelpSystems_WC_Generic

    Do your users keep paperwork on their desk until it's processed?
    Are people constantly removing documents from filing cabinets?
    What happens when your company depends on an outdated document management strategy?
    Too much paper is wasted—approximately 1,000 pages per month per worker.
    Attempts to locate documents in endless filing cabinets drive your employees crazy.
    And distributing documents to customers, vendors, and business partners is expensive and takes up far too much time.
    These are just three common reasons why it might be time for your company to implement a paperless document management system.
    Watch the webinar to learn more and discover how easy it can be to:

    • Capture
    • Manage
    • And distribute documents digitally

    Plus, our experts will provide a live demonstration of how implementing a document management solution will quickly solve your paper-based problems, so you can be more

  • IBM i: It’s Not Just AS/400

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    IBM’s Steve Will talks AS/400, POWER9, cognitive systems, and everything in between

    Are there still companies that use AS400? Of course!

    IBM i was built on the same foundation.
    Watch this recorded webinar with IBM i Chief Architect Steve Will and IBM Power Champion Tom Huntington to gain a unique perspective on the direction of this platform, including:

    • IBM i development strategies in progress at IBM
    • Ways that Watson will shake hands with IBM i
    • Key takeaways from the AS/400 days

     

  • TRY the One Package That Solves All Your Document Design and Printing Challenges

    SB CYBRA PPL 5382

    Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Why support 5 different products, when you can do it all with MarkMagic?

    - Drive over 450 different printer types.
    - Create invoices, statements, checks.
    - Set dynamic rules that transform output on the fly.
    - Conditionally distribute via Email, fax, or PDF.
    - Integrate with your current applications in minutes.
    - Preview printing on screen.
    - Native System i, Windows, AIX, Linux.

    Try MarkMagic today for free

  • Backup and Recovery on IBM i: Your Strategy for the Unexpected

    SB HelpSystems SC 5413

    Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable.
    Automate your backups with the Robot Backup and Recovery Solution.
    Key features include:
    - Simplified backup procedures
    - Easy data encryption
    - Save media management
    - Guided restoration
    - Seamless product integration
    Make sure your data survives when catastrophe hits.
    Try the Robot Backup and Recovery Solution FREE for 30 days.

  • Manage IBM i Messages by Exception with Robot

    SB HelpSystems SC 5413

    Managing messages on your IBM i can be more than a full-time job if you have to do it manually. Messages need a response and resources must be monitored—often over multiple systems and across platforms. How can you be sure you won’t miss important system events?
    Automate your message center with the Robot Message Management Solution.
    Key features include:
    - Automated message management
    - Tailored notifications and automatic escalation
    - System-wide control of your IBM i partitions
    - Two-way system notifications from your mobile device
    - Seamless product integration
    Keep your critical applications and data available. Try the Robot Message Management Solution FREE for 30 days.

  • Easiest Way to Save Money? Stop Printing IBM i Reports

    SB HelpSystems SC 5413

    The thought of printing, distributing, and storing iSeries reports manually may reduce you to tears. Paper and labor costs associated with report generation can spiral out of control. Mountains of paper threaten to swamp your files. Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing.
    Manage your reports with the Robot Report Management Solution.
    Key features include:

    - Automated report distribution
    - View online without delay
    - Browser interface to make notes
    - Custom retention capabilities
    - Seamless product integration
    Rerun another report? Never again. Try the Robot Report Management Solution FREE for 30 days.

  • Hassle-Free IBM i Operations around the Clock

    SB HelpSystems SC 5413

    For over 30 years, Robot has been a leader in systems management for IBM i. With batch job creation and scheduling at its core, the Robot Job Scheduling Solution reduces the opportunity for human error and helps you maintain service levels, automating even the biggest, most complex runbooks.
    Manage your job schedule with the Robot Job Scheduling Solution. brKey features include:
    - Automated batch, interactive, and cross-platform scheduling
    - Event-driven dependency processing
    - Centralized monitoring and reporting
    - Audit log and ready-to-use reports
    - Seamless product integration
    Scale your software, not your staff. Try the Robot Job Scheduling Solution FREE for 30 days.

  • MS Office Connector for Query/400...FREE Trial!

    SB NGS PPL 5130

    NGS' Qport Office enables Windows users to run IBM Query/400 queries to:
    - Create and update Excel spreadsheets and Access databases
    - Create Word documents
    - Send to Windows screen and PC printers
    No query conversion is required. Works with i5/OS V5R1 & above. Installs in minutes!
    If you don’t have a budget to replace IBM Query/400, but want your users to have one click enhanced output of their queries.... Request the online license agreement and product download instructions today!
    Offer good through December 31, 2016.

  • Control and Monitor User Access from Desktop PCs (ODBC, FTP)

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    Protect your company by monitoring network traffic to your IBM i servers with the industry-leading exit program, PowerTech Network Security.
    Without visibility into IBM i's exit points, your users could be viewing, changing, or even deleting sensitive data—and you wouldn’t know!
    Network Security lets you monitor and control access to over 30 exit points, including:

    - ODBC
    - FTP
    - DDM
    - Remote command
    - Fileserve (mapped drives to IFS)
    It’s easy to set up custom access rules and get notified in real-time when security events occur.
    Stop “back door” access today. Try Network Security free for 30 days.

  • ACO MONITOR Manages your IBM i 24/7 and Notifies You When Your IBM i Needs Assistance!

    SB DDL Systems 5429

    More than a paging system - ACO MONITOR is a complete systems management solution for your Power Systems running IBM i. Managing the complexities of today's operating systems, business applications, and networks challenges even the most knowledgeable IT professionals. The cost to an enterprise of unplanned downtime, loss of human expertise during sick leave or vacation, and system/application or environmental failure can be devastating. ACO MONITOR manages your Power System 24/7, uses advanced technology (like two-way messaging) to notify on-duty support personnel, and responds to complex problems before they reach critical status.

    ACO MONITOR is proven technology and is capable of processing thousands of mission-critical events daily. The software is pre-configured, easy to install, scalable, and greatly improves data center (and staff) efficiency.